Shipleys Furniture Showcase & Interior Design

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Linda Lively
11 months ago
I have been trying to get a credit that I have had since the store was in Easley. I have called, gone to the store, emailed, sent photos at request of Shipleys. Facts: I bought an Italian leather sofa and love seat set. At the same time, I bought a small round side table. I have no complaint about the quality of any furniture I have purchased at the store. The love seat was just too big for the room. Mr. Shipley said he would have to come to our home and check to make sure there was no damage to the love seat before he would accept it back and give us a 1,500.00 credit. The full price was 3,200.00. He said if we paid cash for the initial purchase, he would not charge sales tax. I went to the bank and got 3200.00. He told us he had once lived in our subdivision, 3 houses up from us on the right. He brought 2 delivery guys and a truck. He inspected the love seat and they took the love seat with them, charging us a 75,00 fee for the pick up plus we gave each deliver man an extra 20.00. He also brought us a replacement plug for the sofa and we paid 75.00 for it. Our new puppy had chewed it in two. I have been more than patient. When I went to use my credit at the Easley Store, I was told they had moved the store to Seneca. I called the Seneca store and was told I would need to speak to David (I think this was his name.) I spoke with a female, and I have sent photos of the sofa, at her request, on two different occasions. I was assured this would be taken care of. I have not heard back from anyone. This is getting ridiculous. I am in the process of getting this escalated to BBB/attorney simply because I cannot get a response. I would like to say that the initial salesperson (an older gentleman) was a very sweet person. His wife was ill at the time and we prayed for her together. Please, I warn you, do not get a credit for anything. It is doubtful you will ever see your money again. The photo attached is the sofa. It is beautiful and very well made but it is VERY UNCOMFORTABLE. It has been used no more than 15 times and that was by visitors to our home. If anyone knows his I could get this resolved, please let me know.

  Tim Herron
4 years ago
Remember the commercials where auto dealers in the smaller towns offer better prices and service. Shipleys is truly a well priced furniture store with outstanding customer service and design assistance (Thank you Kent)! Always great to support a local store with long standing employees vs the big box. Could not be more satisfied with our purchases.

  Millwood Consulting
4 years ago
While we were initially impressed with how Shipley s delivered our furniture so quickly, I am now disappointed as we spent over $3000 and after letting Shipley s know the sectional sofa fabric is pilling terribly, they have not returned calls nor offered any assistance. Granted, I should have contacted the company more quickly as the fabric showed wear quickly. However, for the price paid I would have thought it would have had a good warranty. A person from Shipley s came to our home and confirmed there was an issue and after several unanswered calls, I ve realized they have no intentions of assisting. I ll not be a future customer nor will I recommend them to others.

  Jim Hicks
3 years ago
It has been over a year since i called Shipleys about repairing my reclining loveseat. They came to my house twice and said they would have to order parts. The last time they came was about six months ago(only after numerous calls ,texts and trips to the store). Now they will not return my calls and texts. I can only assume that after over a year that they do not intend on ever repairing my loveseat. I gave them one star because i can't give them zero star.

  Angela Hrdlicka
4 years ago
unique and eclectic selection of quality furniture and accessories, knowledgeable and helpful sales staff, excellent service and our custom sectional and Murphy bed ordered was delivered exactly when we wanted it - outstanding service and quality! we'll be back

  Teresa D Smith
3 years ago
Their prices were a little to high for my liking, we found just abt the very same furniture just a few miles from them, and it was 50to1000 dollars difference in pricing...saleslady was extremely helpful and sweet, tried her best to satisfy my daughter in selling her a sectional, the warehouses are 5to10weeks getting it to them...so we got our money back and went elsewhere...at the Market Mill in Pickens...Hoping you find what you are looking for ...just shop around The SmithClan

  Mary Floyd
5 years ago
Got our leather power chairs for the den in our lake keowee vacation rental house, and been getting great reviews ever since! Good prices with great service and delivery.

  Cathy Jones
4 years ago
Good prices, great service, friendly staff, decorated nicely, great starter furniture for couples just married. Will do better an get better eventually.

  Cathi Bell
10 months ago
Friend was looking for a specific dining room table. They didn't have what she wanted.

  Brian Shaver
2 years ago
Quality of furniture for the price is not there. Not real wood but a picture over pressed cardboard. If you scratch material it s game over, not repairable. For the price, you can get a carpenter to build from real wood.

  Damian Obryen
8 months ago
Very nice furniture and lots of selections

  Kendall McBeth
3 years ago
Good quality furniture. Very helpful sales staff. Some interesting and ecclectic pieces also.

  Donna Adrian-Tank
3 years ago
Great customer service. Very accommodating. Wide range of choices. Very reasonable. Found everything we were looking for.

  Jean Payne
3 years ago
If you want a salesman to indicates they don't have much of what you are looking,tells you to look around & goes out the back door,Shipley's is the place.

  Chuck Middleton
a year ago
Friendly service, good selection of nice furniture

  rob ross
3 years ago
Good People. Family Owned . Good Quality Furniture.

  Rheba Ellenburg
4 years ago
Beautiful furniture, love the employees and Kent.

  Mark
a year ago
Great place for unique furniture!

  Jeanne Arkfeld
4 years ago
Great selection, beautiful furniture

  Joseph LaFrancis
4 years ago
Found what we were looking for. Excellent service.

  Todd Alexander
5 years ago
Really friendly staff and great selection.

  Alan Van Heusen
5 years ago
Very very niceGreat selection

  Peter G.
4 years ago
Nice selection of furniture.