Webster's Auto Care & Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Charlotte Lawson
a year ago
A very unpleasant experience. The person who made my appointment was confused and treated me as though I was not aware of what he said to me when I made an appointment. He told me it should take about 2 hours to do the repairs on my truck and did I have someone to pick me up. I told him that I would just wait in their lobby and read a book.When I arrived for my appointment on Friday, April 14, 2023 at 8:45, the mechanic looked at my list of some minor problems, he started frowning. I thought he could not read my writing. He blurted out - "We can't do this! You will have to come back and leave the truck for DAYS!" These items were the blinkers, tail lights, seatbelts would not click. Nothing like overhaul the motor or put on new brakes!!!! The man who made my appointment said,"We have other things to do!" Why did he make a 2 hour plus appointment? He said the owner, who I do not know and have never met, walked with me to my vehicle and I told him to just look it over. Seriously? He just made that story up in his head! If I was a man, I feel sure that they would not have acted in such a disrespectful manner. I'm glad they have things they have to do, because I will never return. I found another business where the people there, including the owner, treated me with respect. The atmosphere was completely different; pleasant, friendly and the owner went over my list with me, even though a nice couple was waiting to see him. They will have all of my business! (Ridgeland Auto & Tire)

  Anthony House
4 years ago
Truck broke down going from NY to Florida at 6am. Managed to get to Webster s after reading some good reviews about them. They were very friendly and helped us out as soon as they arrived to the shop (well before opening). Has us in and out in under 3 hours. Price was very reasonable and service excellent. Thank you, highly recommend!

  Carolyn Hoover
2 years ago
Towing service was the best we've ever experienced.Warren, who has been employed there several years knew exactly what steps to take with a scary collision on I 95. He was so helpful, fast at making decisions, able to tow us to safety, very supportive in helping us get a rental and honest. He also cared about our dog.Warren , Thank you so much.Your experience a huge help.Will never forget your kindness. Hope 2022 is a good year for you and your family.

  Bonnie Walden
6 years ago
We had a (mis-adventure) as our car broke down, driving from Maryland to Key West, Florida. But if you ever break down in Ridgeland, South Carolina, have your car towed to Webster s Auto Care, AAA approved. They were extremely helpful and took excellent care of us. They fixed our car as soon as they got the part and we were on our merry way. Southern hospitality lives in South Carolina. God was looking out for us with wonderful people to come to our aid.

  Alex Ingraham (CarGuy Alex)
3 years ago
A mutual customer had an alternator on an old toyota replaced there. Not a lot of options available for the 1992. The Napa Alternator failed and Melody has been a blessing to work with getting Steve a replacement alternator here in Florida.

  Larry Raby
2 years ago
Greatest experience in truck repair. Fast and friendly. Put them to the test, simply the best.

  Lynn Roshon
a year ago
Very knowledgeable, friendly and the price is right!

  Mary Smith
2 years ago
Wonderfully helpful to a passing through traveler. Thanks

  Kenny Ricker
4 years ago
Great service

  Stevan Sulecki
3 years ago
So awesome

  Stephen Striano
6 years ago
Great service