Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bryan
5 months ago
I live in Charleston, and when I hit a deer a few weeks ago on my way to work, every shop in town told me they couldn't see me for THREE months which is insane.I drive for Uber full time hours in addition to my other full time job, and being in the middle of a court battle for my kids, I needed every dollar I could make.I started calling shops further away from my home, and came across Aussie Auto Body. I explained my situation to Doug, one of the owners, and he explained he couldn't promise how fast he could get my parts, but said if I was willing to drive out there for him to take a quick look at it, that he would drop what he was doing and give me the time to figure out what he could do to help me.I made the drive out there that morning and as promised, Doug came out, looked at my car, wrote an estimate on the spot, and gave me some alternative options to be able to get back in a car faster.When those options didn't work out, and I had to get my car fixed, Doug submitted the estimate that same day, and managed to track down every part my car needed within 2 days after that.I took my car up to him, and he was able to get the work done and have the car returned to me in a DAY AND A HALF. Absolutely crazy.He kept me updated with pictures. The whole time, made arrangements for me to pick up the car after hours, worked with me at every possible turn to help me out as much as possible and make the transaction smooth.I went from thinking I was going to lose 3 months of work to only being out of commission for a week. I prayed hard for help, and God sent Doug and his team to me, and I am eternally grateful for them.I could not recommend this shop or these people any harder than I am right now. If you have the option to give these people your business, please do. You won't regret it.Services: Painting, Electrical, Body & Trim
johnnetta gadson
a year ago
This post is for everyone who lives in, near or is visiting the Ridgeland, Beaufort, Hilton and Sun City area; I am currently visiting Ridgeland SC and on January 16, 2023 at about 1845 that is 6:45 pm, Bambi s daddy full rack and all; decided to sit on my car hood!The good news is that I managed to just bump him and he was able to run off in the thickets!The bad news is that he left my car looking like a beaten down one eye Willy, however I drove away from Aussie Automotive looking like prom Queen Millie!!!!Here are the pics to prove just that! These guys are worth every penny, nickel, dime, quarter, and Benjamin s!My car will be 20 years old this year bought her new in 2003. I love that these guys showed her all the love I have shown her through the years!!!!! You guys are the best!!Love ya Doug!SincerelyJohnnetta GadsonService: Body & Trim
Margaret
5 months ago
It's the second time I've used them. I did not have an issue with the previous repair. When you take your car in, their priority is to do the repair as quickly as possible, which is great. However, this time, they got a tarry substance all over the mirrored side of the passenger side rear view mirror and refused to take responsibility, claiming they didn't do it. It wasn't there when I took the car in but was there when I picked it up. I was able to remove it. The repair itself was fine put the tarry substance was not acceptable.Now, I've received my credit card bill, and they have added an undisclosed surcharge of 3.5%. When I called them, Doug said it was the credit card company, not them. It was them. I could have easily paid cash or given them a check had they at any time told me they were going to tack on a surcharge. The surcharge is illegal as they did not and do not comply with the Federal Laws regarding disclosure of the charge.
Paul Riley
a week ago
Wonderful experience, would absolutely used them again. Even knowing where to look. I was unable to find any flaws in the repair.
TATIANA BARBER
3 months ago
Doug was very professional and helped solve my issue quickly. Definitely recommend this auto body shop!
Zachary Joslyn
a year ago
Fantastic work. Great communication with the same person every single time. I poked around the car where the repair was done and found virtually no issues. Two of the smallest specs that are almost not noticeable. All the clips are new and in place with no hack jobs. Will definitely use this shop again. Now if the fine drivers in South Carolina would stay off their phones while driving Service: Body & Trim
Carol Williams
a year ago
Professional, very knowledgeable, and very easy to work with. Doug Wilson handling all insurance paperwork. His inspection was through. I feel I have chosen the auto body shop to complete my work
Lindy Woods
a year ago
Aussie had done great work for our family. We used them for body work and the simple oil change. Professional service - honest feedback about car issues and didn't charge me for things I didn't need!
Brad hodges
a year ago
This place is absolutely incredible. We were hours away from home and had to find the nearest mechanic for a quick fix. Austin Auto Body immediately took our car in the garage and had us back on the interstate within 30 minutes. Could not say thank you enough to the great and quick service they provided.Service: Body & TrimService: Body & Trim
paul findling
a year ago
We chose to have our car towed where it was wrecked on I16 to Aussie based on Google review rating. Doug and his crew went above and beyond to get our car done right! Can t say enough great things about his integrity! Highly recommend this shop for any of your auto repair needs!Services: Body & Trim, Air conditioningServices: Body & Trim, Air conditioning
Denaro Ponds
2 years ago
I found myself with a small issue dealing with my vehicle. I was 2 hours away from home when I decided to pull over and check the issue. I could've made it home, but I would've carried the fear of something breaking or even possibly worsening the issue. I pulled into this shop and found myself communication with Doug. I explained what occurred. He then immediately began to explain how to fix the issue. He made it sound so simple. I agreed to the repair. Within 30 minutes, Doug walked back out and said, "It's finished!" I couldn't believe it! I thanked him profusely and carried on to my next destination. I would refer this company, especially Doug, to anyone. He's professional, kind, fair, knowledgeable and warm. This company is by far the best of the best in the automotive repair and body world. Thank you again Doug and God bless you!Service: Body & Trim
Russ G.
3 years ago
Our car was towed here after having a tire blow out on I-95 and Doug was VERY helpful getting us through having to total the car. The wiring harness was ripped out of the computer by the damage of the tire and destroyed the passenger front panel and wheel well. We were able to retrieve our personal stuff from the car and Doug helped us "find: a pair of glasses we had forgotten. HIGHLY recommend using Aussie as a place to serve you and meet your needs. Thank you.Service: Electrical
Marsha Vun Cannon
4 years ago
Very friendly and helpful. We were on our way to Daytona in our Corvette and had a problem with the passenger side window. It wouldn't roll up and it was starting to rain. Doug at Aussie's was able to pull it up for us and knew what the problem was and told us how to fix when we got home. Thanks for helping us continue on our trip.
Sue Rooker
a year ago
My front end got damaged when I hit an animal sadly. Also did some internal damage. Aussie body shop did a great job repairing everything. Felt like I had a new car when I got it back . Many thanks to them .Service: Body & TrimService: Body & Trim
susan michalet
2 years ago
Aussie is an absolutely amazing job. They were professional, the work is perfect and the job was done in 2 days. They even did all the dealing with the insurance company so we didn't have too.Service: Body & TrimService: Body & Trim
currupted skid
6 years ago
If I could give negative stars, I would. They had my car for over 2 weeks. The body work was great. But, after driving my car less than 40 miles...it quit. Smoke coming from engine and battery completely drained.
Bryce S.
7 months ago
Doug Wilson knows his stuff. Don't confuse him with Doug Wilson from Canon Press, and you'll be fine.
Alexandra Manzer
a year ago
We were on our way home to North Carolina from Florida on a Friday afternoon when the check engine light came on. We stopped at Aussie automotive where Doug Wilson ran diagnostics on the car and discovered that the gas cap was loose. We were back on the road in 10 minutes. There was no charge.Service: Auto engine diagnosticService: Auto engine diagnostic
Yoka Williams
6 years ago
The receptionist is awesome, during our long wait, waiting for hertz she offered us everything except a bed (coffee,water, trail mix even lunch). The repairs done to me vehicle was awesome with a lifetime warranty... Hands down they are the best in town...
Rodney Baldwin
3 years ago
I would highly recommend this place for your body work and painting. Very professional and everything was as promised. 100% satisfied and definitely will be back. Telling all my friends about this place. Doug was great to work with. Rod BaldwinServices: Painting, Body & TrimServices: Painting, Body & Trim
Daniel Birch
2 years ago
I have been in Ridgeland(a small town) with few choices. We are getting better. Better due to great establishments like Aussies. You want quality? You want honesty? You want fair price? You want value? You Want AUSSIES. Thank you Greg honesty will be blessed. Hope I don't need to see you soon. But if I do.......
Kathie Lee
a year ago
Sadly, they only do insurance work. Wanted to get my 2003 Honda Civic repainted and was told that they don't do general public work. Just insurance.
Rachelle Jahn
5 years ago
Excellent service and very friendly! On a road trip and they quickly fixed a loose part on our car. We were back on the road in no time. Thank you!!
Catherine Kershaw
a year ago
They did a great job on my vehicle and Doug was extremely helpful!Service: Body & TrimService: Body & Trim
Jamal Walls
4 years ago
I recently took my car here for body repairs and was extremely pleased with the results. They fixed my car in less than a week. Thanks again guys!
Greg B
2 years ago
One of the best companies to do business with. Clean work, great customer service, and great prices. One outstanding establishment. I will definitely be referring them.
Debra Lyons Kelley
a year ago
Great Customer Service and Great Work. They went over and above to make my car look good. Thanks
Lance Burton
a year ago
Had a small booboo with my truck they fixed it in a timely manner and it looks wonderful
joshua sigler
2 months ago
Great to work with thank you!!!!
Dianne Davis
6 years ago
Whenever I need work done on my vehicle I bring it here. They have reasonable prices and do excellent work.