Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jane Dorn
a week ago
I could not be more pleased and relieved about the service I (and my car!) received. Not only was everything handled promptly and professionally from my initial phone call to watching the car leave on the truck, Mike knew exactly what to do (and what not to do) with my particular make and model. Weird to say that having my car towed was fun, but Mike made it so. Thank you B&M!
Audri M.
5 months ago
The BEST experience ever. Ben towed my vehicle, his personality was definitely above and beyond so was his service. Now day s customer service means everything to me. He was very kind and very knowledgeable about what was going wrong with my vehicle. I highly recommend B & M Towing.Service: Car towingService: Car towing
Tonya Burdette
7 months ago
My friend and I blew a tire on the side of I-85 and Mike saw us and stopped to help! He was very kind and professional and got us fixed up in no time! Ben even stopped to check on us too! These guys didn t hesitate to stop in a dangerous spot and in this very hot heat! We truly couldn t thank them enough and would highly recommend them!!!
T H
a month ago
Very quick response once they received the call from roadside assistance. Ben was very friendly and offered to give me a ride where I needed to go. Miranda called me to verify my location and also called to give me an update on Ben s arrival time. I could not have been happier with B&M Towing.
Don Smith
5 months ago
I got stranded on an exit ramp right off of the interstate. I called Mike @ B&M Towing, and I couldn t be more pleased! He arrived at my location super fast and was extremely helpful and courteous. He even made sure I made it home safely. The level of services that Mike @ B&M Towing provided was stellar! Thank you for rescuing me on this holiday weekend. I am so grateful! I d give this company 1K stars if I could. The best towing service I ve ever used!
Charles Greene
2 months ago
I truly enjoyed my ride with the tow truck driver. He was very nice and personable. Talked with me the whole ride back. He also explained to me how to go about fixing my truck and exactly what I needed to do so. I will DEFINITELY use B&M towing whenever I need a tow.
S Garnett
8 months ago
I received great service from Ben of B&M Automotive and Towing. I thoroughly appreciated his expertise and knowledge of my vehicle. Also, the recommendations that were given. I would use their service again.Service: Battery serviceService: Battery service
Heidi Leigh Witherow
9 months ago
Let me just tell you , if you want honest n fast service, call them. They literally went out their way to save me on i 85 at peak traffic time. I cant remember the drivers name, im sorry, but he was so freaking awesome, he was straight up with me about my car n things he seen n felt bad Telling me that he was right about n could hsve very well saved my life in the long run .. literally... I will n i say will always use this company, its hard to find people who are out to help rather than screw you over! These are the people you need in times your in need with vehicle issues ..my tire blew apart on 85 going a very decent speedd lets just say, idk how I didn't wreck but i didnt .. they were so fast getting to me n even faster getting me on my way .. they turned a bad situation into a positive one! Thank you so much Ms.Dispatcher & Mr Towtruck boss/ vehicle guru, i wish i knew yalls names. But Ms. You were an absolute sweetheart getting help to me asap, and Mr Fix my s*it car, you know your vehicles, and i cant thank you enough for your information and findings on my newly purchased apparent costly investment! You realize you may have saved a life telling me straight up about the tires i thought were good ones! God bless you both! Literally 5min and it was ready to go again.. it thoroughly was a bad blow out...
Samantha Bost
5 months ago
I wish I could give Mike more than 5 stars because I truly had the most pleasant experience dealing with him. He went above and beyond to help me out. Mike genuinely cares about his customers and I cannot thank them enough for everything. It means a lot to know there are genuinely good people out there that want to help you out. I will forever use B&M towing and will recommend it to everyone I know. I cannot say enough good things about them and their service quality. Thanks Mike!!!!
Donna Williams
5 months ago
Hands down the best tow service I ve ever had. Mike responded promptly. He was professional and courteous. Highly recommend this company. Will definitely use B&M again should the need arise!Service: Car towingService: Car towing
Allen Weldon
2 months ago
This was my first time using this company. They were superb in the way my situation was taken care of.Five star excellent.Thank you
Maya Green
6 months ago
We started out on a girls adventure weekend, and the car engine light came on and we lost power on Highway 85. Allstate roadside assistance was extremely helpful, connecting us to a tow company. B&M automotive and towing responded quickly and with tremendous kindness for our situation. We were so grateful for the help and excellent service.
Leeanna Cobb (GTT)
9 months ago
This company absolutely goes above and beyond the expected level of service. They arrived to assist me with a changing a flat tire, and when we discovered my donut was a little flat they insisted on towing me free of charge to the closest station to air it up so that I could drive safely to my destination. They even paid for my air due to me not having quarters to air the tire up myself. They were so friendly, and professional. They were quick at arriving as well as quick at changing my tire. I would highly recommend this company to anyone as I have never encountered a towing service of this quality before.
Jen Green
6 months ago
Amazing service. When we needed help quickly, B & M went above and beyond to tow our car where we needed it to go. I appreciated being able to talk to someone by phone instead of a recorded message! We are grateful and appreciative for all of their help.
Ann Marie D
6 months ago
Very professional. I drive a Sprinter van and it's big and high. Plus the load I was hauling in the cargo area was sixteen hundred pounds.They came and handled my vehicle with care. And when I went to first drop off location and that dealership couldn't fix my vehicle they were kind enough to tow me to another location. And made sure I was taken care of.
Mateus R Neves
4 months ago
Fast, efficient, and well-done service! Ben is an exceptionally attentive and polite driver. It's certainly good to be able to count on this level of service in difficult circumstances!
Marion Dudley
a month ago
The driver took great care wincing the car out of the ditch. Completely satisfied with his work. Will use again if needed.
Lesley Herbert
6 months ago
Maranda and Mike are awesome!! They helped me out when another towing company stood me up. They are very polite, prompt and have an account with Mercedes. If you are a Mercedes owner, make sure you pick B&M Automotive if you want fast, prompt and courteous service!
Michele Chastain
4 months ago
Great experience this morning with B&M Towing! Everyone was kind, professional and prompt to take care of me and my car! Highly recommend their services!
Joshua Brewer
3 months ago
Prompt and excellent service! Never had a towing company respond and send help in less than 15 minutes before. Definitely helped make a bad day a little better.
Shantel Smith
a month ago
When I tell u this company is amazing the guy that owns the company came all the way to Seneca to pick up my car gave me advice and also waited until my son was almost at my location to leave he didn't want to leave us alone Thank you so much I highly recommend.
Emily Hamby
7 months ago
I highly recommend B&M towing. Mike and Ben helped me within minutes of being broke down on 85. Mike was very professional and had us up and running in no time!Service: TiresService: Tires
Shawneequa Bigelow
10 months ago
My husband and I needed to tow our vehicle to Firestone. My husband called two towing companies, Ben and Miranda were able to get there quickly. My husband had to wait with the car, and they allowed him to ride with them to Firestone. My husband cannot say enough great things about them, and really enjoyed their conversation on the ride. When I arrived to pick my husband up, I was met with Ben and Miranda s friendly faces and a few funny stories. Overall, this was a great experience with great customer service. They helped a bad day become a lot better. Great people all around! 10/10 recommend!Service: Car towing
Brandon Castle
7 months ago
So my 95 Thunderbird randomly just cut off while I was driving it, and my roadside assistance through Farmers Insurance sent out B&M Towing to tow my car back to my house. The driver was extremely knowledgeable, and even helped me figure out that the Mass Airflow Sensor went bad and was causing my car to shut off and not stay running. Because of him, I m not having to pay a shop who knows how much money to find out what was wrong and then fix it! Definitely give them your business, you won t regret it!Services: Car towing, Local hauling
anthony long
4 weeks ago
Had an excellent experience with B&M Automotive and Towing! Would highly recommend, very professional.
Nadja Morozov
7 months ago
Mike was very helpful with my car lockout! I'm very pleased and thankful!!!!He was very fast and professional. Now we know who to contact if we need help again)Service: Car lockoutsService: Car lockouts
Trinity Monks
10 months ago
My rental car broke down and B&M came to pick up the car very quickly after I called. I was going to have to wait on an Uber but they offered to take me to the location where I would be getting the new rental. Upon arrival, there were no cars available and I was going to be stuck waiting for a ride, but they were kind enough to drive me where I needed to be. Very great people and amazing quick and friendly service. Totally went above and beyond to help me out and make a tough situation a lot better. 10/10 would recommend and will be using in the future should I ever need a tow. Thank you B&M Automotive and Towing!!!
Deena Cox
8 months ago
Mike and Ben are both amazing! They provide excellent quality service at a gate price
Cynthia Peloso
11 months ago
Ben and Miranda went above and beyond for us!!! We were stranded 2 hours away from home and they were literally life savers. I can t can t say enough nice things about them. Truly amazing people who showed us kindness in a very dark time. A family business that treated us like family!!! Best customer service I have ever seen!!! They have restored our faith in humanity!!!!Service: Car towing
TM
a year ago
B & M towed my car to NC & made sure he delivered the car to the right shop before he left it. The service was phenomenal! They were so friendly & prompt with the service. They deserve the most stars available. I would use them again, so if you re in the Greenville/upstate area, give them a try.