O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Melodee Hughes
a month ago
We re passing through on our way from FL to PA. We stopped here when we noticed a flapping noise coming from under the hood that seemed directly relative to the speed we were driving. Stopped in for help, got absolutely none. Lots of shrugged shoulders, and were pointed to screws and screwdrivers when my husband thought perhaps it was a loose windshield. Washer container. Advance auto parts usually comes out and takes a look for us, and sometimes even helps with some minor repairs, but their computers were down. Got absolutely zilch from O Reillys, not even some suggestions.

  Todd Kelly-Laird
6 months ago
Most of the people that work in this location are awesome great help. Others would rather stand behind the counter and watch you search for an item for hours than to ask if you need any help. The only reason for 3 stars is because the manager needs to do a better job of training employees in customer service or get rid of the dead weight that refuses to give good customer service.

  Kelly jean Peirce
a year ago
Most of the time the people there except for the managers are kind of short like I'm bothering them. They've been out of stock things just not real happy with the place

  Christopher McCormick
3 months ago
Very helpful at the counter and what I needed and got me out quickly.

  Beverly james
a year ago
I was having trouble with my truck cranking so I went to get my battery checked expecting to have someone try to sell me a battery whether I needed it or not. Ramoni came outside and checked my battery alternator and starter. Everything checked out good. No pressure to buy anything. An exceptionally friendly and professional person. Oreileys and the world needs more like her. Thank you Ramoni

  james ferguson
a year ago
Ordered a part two days ago. Was told to come to the store around 9:45. When I got there the female was rude and on a personal call so I had to wait when she final finished her call she stated I had wait. Then she was unable to find the part but had one. In the back for 30 more dollars plus. Tax I said It should be the same price as the other one . She said you want it or not. . I will never go back there again

  Tiwana Barefoot (Tiwana)
a year ago
Was able to get my son's ac fixed this weekend thank goodness. Went to the usual first 2 auto part stores and they either didn't have it in stock or didn't have a clue as to what we needed. Thank you O'Reillys for having that part in stock and a good price for it too

  Tommy Johnson
2 years ago
This was based on my last visit, the female employee was obnoxious and refused to refund my money for a battery less than 2 months old. Told me I had to drive across town to the other store where I bought it from. I won't support them anymore. Horrible attitude! Then expected me to apologize to her because I said it was b.s. that they were owned by the same people. I didn't expect her to act the way she did..very unprofessional.

  Holly H
3 years ago
Truly 5/5 service. We were on a 9 hour road trip and our battery started smoking around hour 6 - these guys were the closest shop to us at the time and told us to come on in, that they would do whatever they needed to help us. They got us in and out of there with a new battery in no time at all. And they did it all with a smile!! They were so helpful and kind. They made a frustrating situation easy and worry free. Thank you all so much!!

  Sean Hamilton
a year ago
The lady working there is the nastiest acting person I believe Oriley's employees. Refused to give me money back even with receipt and told me I needed the box to return a core.

  jes137
a year ago
Average Orangeburg, they won't let you use the restroom anymore. Been shopping here for years. Time for me to find a new parts store.

  dveteren Drips brough
a year ago
the staff is like watching monkeys use tools for the first time.never have what you need.have little or no knowledge. staff was sitting on the counter just hanging out like it was no big deal....wow is all i can say...wow

  Ashlynn Mack
4 years ago
They don't need anybody just working at the desk. Was not friendly, I walked in asking about an item and the young with an attitude reply well what happen to it then the man at the desk wasn't very helpful.. I never had a bad experience till today.

  Bre C
7 years ago
They have rude customer service when I told the lady what kind of car I have, she kept asking what type and I didn't understand her question so she got angry and started getting an attitude with me so I said never mind and I just left. That no way to treat a customer you don't let your feelings show at work when you get frustrated apparently I didn't know what she was talking about a better way to handle the situation was to say hey just point me to your car and see what type it is. BASICALLY IF YOU DON'T KNOW ALL THE ANSWERS TO THE QUESTIONS DON'T GO THERE. They won't help you and they will get an attitude with you for not knowing.

  William Faulling
3 years ago
Very nice people who seem to know just what they are doing. They don't have an attitude and treat you some type of way like we're making them work there.

  William Daff
4 years ago
Every time that I go in there I get acknowledged right away with a smile and usually the part I need is in stock and if they don't have it they get it for me as soon as possible. Great store to deal with!!!!

  S Gethers
a year ago
Excellent customer service and they give military discount

  Phillips Family
a year ago
Very helpful employees and pretty good selection of aftermarket stuff when getting parts

  Shannon Steedley
5 years ago
Great staff and I got this cool gadget!

  Daniel McGrew
5 years ago
Had all the parts I needed at a reasonable price. .. plus, they honor our veterans. ..I'll happily do business with them again. ..

  Aloha
5 years ago
Friendly staff...had my part in stock at reasonable price. Would give them my business again.

  MB
2 years ago
Great staff very helpful, great prices,in an out fast service.

  Terry Simpson
2 years ago
Need better information on warranty on parts found receipts for parts purchased there and they said I didn't buy it from them!

  Cindy Hughes
4 years ago
Personnel Reps are knowledgeable and professional and helpful to your areas of concern about criteria of certain things going on with Automobile and questions about service of such problems Happy

  tracy felkel
8 months ago
Cust svc very helpful and friendly

  Latonya Aiken
2 years ago
Awesome customer service, Nicholas at the and the other staff were so professional and very helpful. This is the Orangeburg (chestnut) location.

  Jeffery D
3 years ago
Friendly staff and fast service prices are Also great

  Sabrina Keith
2 years ago
The gentleman was ready and willing to help us with our car needs Thank you Mr Wayne

  Michelle Bonte
2 years ago
Very expensive parts, you're better off buying from eBay. I paid $38 for same part that cost $200 here.

  Ashton Gleaton
4 years ago
I like O'Reilly's Auto Parts much better than any of the other Park chain stores it's my pick