Nissan of Orangeburg Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paul Eady
3 months ago
I woke up determined to write this review mainly because there are a lot of unsuspecting people out here that trust in these service centers to treat them fairly and many of them are not that trustworthy. I scheduled an appointment with this service center to take a look at my coolant/heating system because my vehicle was not warming up the interior consistently like it once did when I first purchased it. I referred to my owners manual and determined that it may be time for a coolant exchange. Once I arrived at the service center they took my keys and less than an hour later I am called to the service desk and was told that I needed a new radiator and thermostat installed. They asked me if I had ever put any chemicals or products in my radiator like Stop Leak or anything else like because that would clog or damage the radiator and I immediately told them I had not as I had no reason to. My vehicle was running fine, it wasn't overheating, the temperature gauge was normal, the blower fans worked properly. My only problem was that the interior cabin of my vehicle was not warming up as quickly or as consistently as it used to. Then the service manager shows me paperwork for the parts needed to do the job and it was already over $1,800.00 in parts before labor costs. I told him that I would wait until after the holidays to address the repair but I knew from my previous experiences with Nissan over the years that I was going to seek a second opinion. After I left Nissan I went home and scheduled a service appointment with a different auto care center and saw them the very next day. I went in and asked for a coolant fluid exchange and asked them to check my thermostat and nothing else. I had a 1:00 p.m. appointment and I left there at 3:15 p.m. and they changed my fluids and reported no damage to my radiator or my thermostat in writing. The cost of the service was $177.00 plus applicable sales tax. I got in my vehicle and checked the heating system after the engine warmed up a little and it worked just as well as it did when I first bought it over 3 years ago. Why would anyone spend upwards of $2,000.00 for a service that should cost no more than $200.00?!!! This is not my fist Nissan product but I can tell you that it is my last. A product is only as good as it's service of that product and when you cannot trust the service centers then I don't want to use their products. There are a lot of people down here that are struggling to make it and depend on their vehicles to do what they have to do and they do not need to fall victim to these service scams that can cause them more hardship than they deserve. I am not happy with Nissan of Orangeburg. For years due to prior similar experiences I only go to Nissan service centers for recall work and I avoid their "courtesy check" service at all costs because they are trained to find something to charge you for. Buyer beware and don't fall victim to services or repair work that you don't want or need.P. Eady

  Barbara Kiser
8 months ago
Norman Gunter, the Service Manager had our Altima checked from front to back. Our AC had stopped working too. Now you can get an ice cream headache from the cold blast !!! We got new tires & front end alignment. Oil change, etc. It drives like a brand new car! And they washed it:) Thanks Nissan for giving good service at a good price !

  Linda Mustafa
2 years ago
Awesome place to take your car for service. The service department always on point with recalls my oil change anything that needs to be replaced they wash the car after each service everyone from inside to the guy's that fix the car have smiles on there faces and are very nice which now a day a smile goes a long way.

  Bobby Glover
2 years ago
Mr. Vyus Fuller was very professional. He was down to earth and we chatted like old friends. He gave us a great deal. The staff was very friendly. From front door to finance, the experience was good .

  Ronald Stevenson
a year ago
Really great place if you need a car are need to have your car serviced this is the place you need to be. The employees are really great. They go the extra mile to help you. They are the best.

  Nicole King
2 years ago
I love Nissan Service center. They always give good customer service and wash my car after every visit

  May Livingston
a year ago
Very nice and comfortable to wait and get your vehicle fixed.

  Ruby Southers
2 years ago
The Gentleman at this place was awesome very car knowledge and awesome all the way around thanks to Orangeburg Nissan.

  Norma johnson
2 years ago
Oil change went fast but a little pricey. Friendly service.

  Samantha O'Connor
a year ago
Stafford J.R. Brown was so helpful in getting my car.

  Kyle James
a year ago
I work here and everyone works together and is really nice

  Jackie Snow
5 years ago
Got my truck back earlier than scheduled. That was nice.

  Franklin Giles
2 years ago
Great staff, friendly people very professional

  Marie Singing
a year ago
Used car prices to high.

  Olivia Grigsby
2 years ago
It's was great

  Traig Polite
a year ago
Awesome

  Paul Bentley
2 years ago
Great

  Boston George
a year ago
Great service!!!

  Jason Longmore
2 years ago
Great

  Bob Lu
2 years ago
Dealing with car dealers requires sufficient intelligence. No matter how cunning they are, we have to use the best net to trap them.