AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shana Taylor
2 months ago
Omg I went to auto zone for the first time in my life and my entire experience from stepping in and getting my battery change was superb all because of this one guy name Scott D. We need more people like him to serve customers his attitude was beyond great. This store is going to be my parts store moving forward. Scott D please make sure when I come there you re there. thank you, your awesome keep up the good work being a wonderful customer service and turning our frown in a laughter the entire time.

  Macey Menendez
4 weeks ago
This review is something I take to heart.I want to start this by letting everyone know I love AutoZone. This is usually a place where I feel like I can get good advice on what to do next when I have issues with my car.But my first visit at this AutoZone was not pleasant at all. I had just gotten off a 12 hour shift at the hospital when my check engine light appeared. Just wanted to take it in to get a reading. I was then belittled by the man doing the reading on my car. He suggested that I have whatever male figure in my life take it somewhere to get it looked at as I would not understand the language that a car repairman would speak to me if I were to take it in. Also the silly thing was, he didn t even know what one of the diagnoses meant.While I am more than qualified to understand automotive repair language, I was baffled at his comment to me.Can we please normalize women getting car repairs without a toxic environment like this?All I was doing was getting a reading on my car. That s pretty ridiculous to me.

  Crys Legare
3 months ago
They went above and beyond to help me with my headlight. Yep it seems like suck a simple task, but it turned into a whole project for us. The gentlemen took their time and made sure everything was right. Those guys were awesome!!!

  Donald Dye
2 months ago
Scott at you service counter needs to be a professional trainer on the way to handle what's coming at you. He's spinning his wheels and your wasting time letting him or making him. He handle my issues with a credit and I was highly upset. He calmly explained what happened. Now I not only appreciate your policy but the people who take the time and care. Sorry so long winded.Thx.

  Danielle S
5 months ago
Looked around trying to get a headlight at other stores and got looked past. Immediately when I walked into the store Mr. Scott greeted me and assisted me. Got a great price on the headlight, told some jokes and made my day. Thanks Mr. Scott just him having great customer service attitude makes shopping there a breeze.

  Shiaye Brown
2 months ago
Come here and Scott D. Worked a miracle for me. He took about 20 minutes to find me part. And still a had positive attitude.... He made my day!! Thanks Scott D.

  Mark
3 weeks ago
After frustrating delivery services from other places, I was a little gun-shy on delivery but ordered some windshield wipers to be delivered from Auto Zone. I had them in hand within a few hours with zero issues and delivery fee didn't break the bank. This is how delivery is supposed to work. Small simple order, but they earned my future business.

  Dan Jackson jr
a month ago
Gives you 10 dollars for your old batteries. Plus excellent selection of parts for your ride. New and aftermarket if looking for something extra.

  Angel Motta
2 months ago
The manager was too rude, I just went to get an order, I forgot my ID and I asked him the options himself and he was just rude, he threw the pieces aside and said he couldn't do anything, he was really very rude, I won't be coming back to this place again. store.

  Kayla Lass
4 days ago
Ricardo is so awesome he changed my battery and now I can drive my car woohoo yippee

  Ivan Snyder
6 months ago
Scott at Store #1028 was very thorough and helpful in troubleshooting my engine starting issues. Through various diagnostics, he was able to narrow the problem to the battery which he replaced under warranty. I was very pleased with his service.

  Kari Archer
5 months ago
Mr Scott helped replace our battery and did an excellent job. He was very kind and helpful.

  bryan lailson
7 months ago
Scott at store 1028 was great. I saw him handle a customer complaint with a cool calm demeanor. Then Scott helps me out with my issue. He s an asset to the store and I ll come back because of him.

  Jackson Dotter
6 months ago
I had to get a new battery about 5 mins before they closed, and Erik went above and beyond to help me get that battery and use their tools to get it in. Never once complained even though I had them open a few minutes later than 9. Their employees care!

  Felicia Fishburne
2 months ago
They are the best & they help customers out fast. The best auto zone in Charleston,sc

  Mario Aniceto
5 years ago
I had a battery issue. Battery is less than a year old. Because I could not prove my purchase I was told they would not warranty the battery. Of course it upset me, and the manager then proceeds to say that I'm assaulting him and hes going to call the police. Says I had a bad attitude because of my bad day., and it was not his problem, which only proceeded to upset me more. Instead of trying to help the situation, he would rather accuse me of "ASSAULTING HIM" which was absurd, and as I continued asking him how exactly I was "assaulting" him he was telling me to leave and that he was calling the police. Uncalled for, EXTREMELY poor management skills, instead of attempting to help a customer that was having an issue with there product, he would rather make an already bad situation worse by fueling the problems that were are ready fueled by a defective battery. I have over 10 vehicles. I own a Construction company, my people buy batteries for my trucks, with my money in 4 different states, so a cashier puts in the wrong information and now my warranty is voided, and I'm kicked out of a store? REALLY?? AND THREATENED BY THE POLICE TO!!MY COMPANY WILL NEVER PURCHASE ANOTHER ITEM FROM AUTO ZONE.

  Rickey Steed
7 months ago
The young guy that was helping us had no knowledge of where the transmission dip stick was located on my Rouge . We were at AutoZone for about 27 minutes trying to figure it out. It used to be where you could put your hand on everything under the hood. Why are they making everything so difficult? I do give the guy props for trying

  Robby Pettit
7 months ago
Ask for Scott D! He helped me multiple times and knows cars inside and out. He s been working on his own vehicles for over 30 years. He hooked me up!

  sinai pulido
a month ago
Wayyyy too expensive 300 for a radiator went next door got it for 120

  Kaleb Middleton
11 months ago
Scott is such a pleasure to work with! He replaced my fianc�s car battery in less than 15 minutes IN THE RAIN. Never complained and was nice as could be the entire time. AutoZone is blessed to have Scott on their team!

  Hallie Harries
6 months ago
Scott was SO HELPFUL! I went in there and had no clue what I needed. He helped me figure it out and fix it!

  Nadine Carmon
2 years ago
They were very helpful in finding the needed batteries for my shower bus for the homeless

  Uncommon Thought
10 months ago
Scott D.... Is AWESOME. Went in for a replacement windshield for my ford focus. It was a time trying to find the correct one. But Mr. Scott put on his "I can solve it" cap and found the correct windshield since the one i bought didn't fit my car.... He gave me a refund but the replacement was a lil more than what i purchased. Mr. Scott comes in to save my day and paid the difference out of his pocket . It wasnt much but being that i am dead broke until payday it made a big difference and set the tone for how of my day is going to play out..... Thank you Mr. Scott you put a smile on my face with your awesome customer service. Need more ppl like you in this world. Thanks

  Iesha Singleton
a year ago
I went to another auto part place and it was ridiculously expensive for headlights. I came to auto zone and the price was so affordable! Not only that Morris was very helpful! He had a lot of patience when it came to answering my questions and installing my headlights. Thank you Morris for being awesome !

  Richard Rios
2 years ago
Henry at the desk helped me find the oil and filter for my truck in no time !In and out in 5 min . Thx Henry .

  Joey Riollano
a year ago
Went in to get replacement battery for my 2015 Ford explorer. Christian helped me. He rang up my order and put the battery in for me. I have a hernia and can not lift anything over 10 lbs. He did everything qui c kly and with a big smile. Very friendly guy and he provided excellent customer service. With employees like this representing auto zone with such courtesy and friendliness I don't see myself going anywhere else for car parts.

  Ryan Rodd
11 months ago
Scott and Susan are the best. In a time where it s hard to find good help these two went above and beyond to help me. So appreciated guys.

  Larry Smith
a year ago
I have never been treated with more respect and the staff there are so professional and helpful. I highly recommend this store to everyone.

  Frankie Aladi
7 months ago
Very pleasant and professional service. Was given every assistance I needed

  Kristen E. Gillens
4 years ago
My boyfriend and I received exceptional customer service at this location. Jennie and Manny went above and beyond to ensure we were taken care of yesterday. They were extremely pleasant and did not hesitate to get their hands dirty to help us. Would definitely recommend attending this location. We just had to tip.