Carpenter's Tires & Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Vaughn Robinson
4 months ago
Very nice people. They did some work on my truck. Very reasonable prices. I've been trying to go back by there and have them look at something else but, they have been so busy. No parking.

  michael
4 months ago
My 2 vehicles mustang and van have been here over 2 years. I call all the time and its one excuse after the other. All the van needs is a fuel pump but they have yet to even touch it. The mustang needs a distributor and Holley sniper carb. This doesn't take 2 years. I get pissed every time I think about it. I just want my vehicles back. Now I bet there is a whole bunch of other problems with them since they've just been sitting while everyone else gets their cars worked on and I've been waiting.

  Alyce-Hannah Golderer (Alyce WonderLand)
a year ago
Fixed my SUV at a fantastic price, kept me informed on progress, and did not do anything without getting approval from me beforehand! Staff and mechanics are super nice, the whole place is very clean, and they don't try to talk you into anything you can't afford or don't need, plus, they made sure I was aware of any other issues with my ride before I left. Definitely check these folks out before you get your vehicle repaired anywhere else!!

  Tiffany Formby
a year ago
Support local! I had a quickly deflating tire, which NTB quoted a 1.5hr wait and Costco a 2hr wait. Mr. Carpenter himself plugged the tire in about 10min for a very reasonable price. I m forever grateful!

  Eric Dryer
11 months ago
SUPREMELY satisfied with my experience here. The staff was very courteous and engaging - they answered all of my questions and really inspired confidence in the quality of their work. I showed up first thing in the morning (8:00 AM) and was back on the road in just few hours with new rotors and pads installed. The price was a great value, too! I ll be referring Carpenter s to all of my friends and will certainly be a repeat customer.

  St Simon
6 months ago
A good asset to North Augusta community. The family has run this establishment for many years and always give their best.

  Pamela Haywood
4 weeks ago
You make car hostage, if can t fix it let me pickup on Monday 3/25/2024.

  Rachel Ratcliff
a year ago
I've been going to them for over 25 years and they get it right every time! They are good, honest, caring people. Their prices are extremely reasonable and they don't try to sell you things you don't need. Frank and his staff do great work! Highly recommend!

  Alyce WonderLand
a year ago
These guys are ALWAYS polite and always do their very best to let you know precisely what the deal is with your ride. And, if there's a simpler, more affordable solution to a problem? They actually tell you that, ask you if you want them to go with that repair, and then they DON'T CHARGE YOU FOR REPAIRS YOU DON'T NEED!! Talk about a real difference from a lot of other auto repair establishments!!

  koen kersbergen
a year ago
Carpenters is a great place . I have known them for over 35 years . I remember that place when they still had their little shop across the street from the Wafflehouse on Georgia Ave. The owner Keith and his son Frank are laid back and always treat you well .

  Carolyn Henson
8 months ago
Just thankful they were there to help me out. Had a problem with a tire. Was able to get one and install it same day. Thanks!

  Sandi Emery
4 years ago
I went away from my first experience with his Auto place so excited and feeling Blessed. Frank quickly came to see how could help, so pleasant and quickly replaced my tire. I said my oil light was on could that be taken care of and he had that done efficiently so. Everyone there was very pleasant, I have been telling everyone since my need was handled and certainly didn t take advantage of this widow lady. Prices so reasonable. THANKS CARPENTER FAMILY

  L A FREQUENT REVIEW EXPERT
10 months ago
Top notch friendly service and it was my first time ever using the service I definitely recommend this service to anyone having car issues

  Riv Mic CHK one Rivers
2 years ago
The folks at this shop did good work on my vehicle. I had been traveling between states (SC/GA);when my vehicle took a nose dive on the July 4th weekend. I called on BigTow wrecker service for transport and the driver suggested I try Carpenter s.After the observation of the holiday on that Monday, I contacted the shop, to make them aware that I had my vehicle dropped off there.The people I had been in contact with were kind; they all told me that I d be ready by the end of the week and that it would cost x amount for the repair but it would be dependent on a part that was not readily available(that part took 3 weeks from the time it was brought there). I m happy with their work, but not with the time it took. Timing is everything I guess; at the end of the day you ll be happy with this shop s work.

  J R
a year ago
If busy means people are very happy with the quality of the work and their customer service experience, then these people are earning 5 gold stars every day.

  Kimberly Dibble
5 years ago
Definitely want to help this place in the review department. VERY cost effective and honest. I have used them once, my parents have used them multiple times. They don't try to break your piggy bank and they don't try to upcharge or sell you services you don't need. They are even more cost effective if you can bring them the parts you need replaced. Great people. Always full and will always try to get you in as soon as they can. Highly recommended...and I do recommend them every chance I get. Well done Carpenter's!

  Matthew Gomez
10 months ago
Honest and dependable. They will not do work unnecessarily just to get more money. Great people to work with!

  Terry Dearman
4 years ago
If you need a good shop to go to try Carpenters tire and oil, I had to have a water pump replaced. I dropped it off last night for them to fix it today, and by 2 pm I received a call telling me my repairs were finished and the price was very reasonable. And very honest people.

  Lindsey Finocchiaro
6 years ago
Always upfront with their prices. I don't like the woman they have answering the phones. She can be quite rude. Other than that, the mechanics are great at explaining what needs to get done and they are very reasonable with their prices for parts and labor.

  Ashly Hood
a year ago
They are very helpful and make sure your car is fixed right. They are the best around.

  Katherine Maeve
2 years ago
They've all been so nice to me when I've had weirdness in my car.And, they're just generally nice, I never need to worry, everything has always come out A-OKServices: Transmission, Carburetor cleaning, Electrical repair, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Wheel alignment, Brakes, A/C installation & repair, Battery, Oil changeServices: Transmission, Carburetor cleaning, Electrical repair, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Wheel alignment, Brakes, A/C installation & repair, Battery, Oil change

  Mary Jennings
4 years ago
First of all the people was very friendly, beautiful personality. Did good work on my car. Told me if I had any problems come back. Very pleased.

  Jeremy Jones
a year ago
My family has been taking our cars here for years best in the csra it s a family business they do great work

  Sabrina Lynch
2 years ago
I called with a question about my vehicle & the owner answered, and said they take diesels. Then in the middle of me talking to lady who takes calls takes the phone from him interrupting me. Then says they don t take diesels & she knows because she s the one who takes vehicles. Very rude & unprofessional. So if you have a diesel don t waste your time.

  Anthony Cockcroft
2 years ago
Extremely professional and caring they stayed late to change my tires when most would have told me no I will definitely use them again and I also recommend them to everyone thank you everyone thereNot to mention this was also my very first time using themService: Tires

  Tripp Courtney
3 years ago
This was my 4th time there and I don't plan on going anywhere else. It seemed everywhere else they never got it right the first time. Frank at Carpenter's is 4-4 and counting and all 4 times it took less than a day to jobs that took at least 2 days at othe places.In addition the lady who handles the administrative side of things is very friendly and communicates with customers to get you options and then informs u when your vehicle is ready....I am hard to please I am embarassed to say but this business gets A's across the board except for front parking....but thats a small thing. If you live in downtown Augusta or in north Augusta and you go anywhere else you are making a mistake.

  Beatrice Jacobs
8 months ago
This business is so thorough, and so professional..We highly recommend their work..A+

  Arthur Ivey
3 years ago
In 2020, you need good people with you. Carpenter's my people. Frank and the crew great work and friendly. The young LADY upfront smiling and welcoming. All with working man pricing.

  rebecca evans
3 years ago
They worked really hard to figure out the issue with our vehicle. Our car was a problem car and I'm sure it was irritating them, both finding the issue and my constant calls, but they were very patient and treated us well!

  Nichole Johnson
2 years ago
The best service ever. Everyone from the front desk, the mechanics, and the owners are exceptionally genuine on top of the great job they do.