Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  P J
3 months ago
Not the best experience at this location. I came in to see Lee but he wasn't helpful or even tried to answer my questions. He just kept saying he didn't know. I called another store and a woman was able to get me the information I needed. I also didn't like that I stood in line waiting for him to finish a personal conversation. This was my first and last time at this location.

  Dominant Key
10 months ago
Terrible service! Went in to get someone to test my car battery and the guy at the counter made a lady doing inventory stop and go outside with me. Bless her heart, she didn t even know how to use the battery tester. I finally told her not to worry about it and left.Went down the street to Auto Zone. They tested the battery in 30 seconds, it showed up bad battery right on the screen. Purchased a new one and all is good!

  Amy H. Coats
8 months ago
Love to order online and pay with the discount code, then pick up in store. Website says to allow 30 minutes but I usually order from the parking lot and they have it ready within about 10 minutes or so. Highly recommend!!

  Gary Duncan
a year ago
Unprofessional and NO service. My dad's car battery died yesterday, and he needed a jump to start his car. We came to Advance Auto Parts in Newberry, SC, to have the battery checked. The lady asked, "if it is raining outside"? I told her, "yes" (it was a drizzle). She told me they do not check the battery when it rains. We drove down the street to AutoZone, who came out and ran the test on my father's battery. I will not rely on this store for my automotive needs. Thank you, AutoZone.

  Kayak Guy
7 years ago
I had a wheel bearing go out and was stranded at a rest area. I called and asked if they could deliver the parts to me as i could not get there to get them. They said they would bring them to me. The guy was awesome. Actually made three separate trips with parts and tools for me to fix my truck. The service was great and they were so cool at helping me out. The guy that was delivering the parts was David, and he made 3 separate trips just to help me out. They really went out of their way.

  Jesusflunky
3 years ago
Will always be first choice over other automotive parts stores. They aren't political; take care of customers and never complain if the part is out on the floor when you ask and they will just go get it. They are always looking for the next customer to help.

  Mike Egleston
5 years ago
The guys here were great ! I needed a new car battery, and my battery is located underneath my back seat. While I have chronic back pain, the staff was a great help in getting my old battery disconnected, cleaned up the corrosion, and installed the the new battery. All in less than 15 mins. Thanks y'all !

  Norman Espinoza
7 years ago
Friendly knowledgeable staff that helps you out even if you don't ask them anything. My go to guy that I know will get me hooked up at this location is Eddie Musgrove. He is friendly and will go the extra mile for anything that you need help with finding, and gives excellent suggestions for whatever vehicle issues you may have. Good Job Keisha.

  B C
5 years ago
Thank you so much Jaz and Brandon! You two made a horrible situation for me, into one that I was thankful when I left! If it were not for your amazing customer service, people skills and just all your hard work and help, I would be crying and not smiling!! Thank you, Thank you!!

  Claiborne Cassell
6 years ago
The fella in the the ACU ball cap came out in the wind and rain to read a code on my truck. We got it figured out and he got me the part and tools I needed for me and my family back on the road. A+ service, friendly staff, and knowledgeable.

  Robert Cole
9 months ago
Online order filled quickly and correctly. Great experience.

  Shatorra
6 years ago
Called ahead for an alternator, they gave me a price. I explained that I was on the way for the part. As I broke down the night before and needed the part to make my way back to Charlotte. Apparently they closed at 6 I showed up literally at 6:01 they were standing at the desk conversing with the door locked. Came to the door and told me they could not give me the part because they just shut the register down. HORRIBLE CUSTOMER SERVICE!

  Tony Komski
4 years ago
Awesome store with great staff! They have been extremely helpful over the years and I will always give them my business.

  leo crowley
6 years ago
Place is a joke. I have noise coming from one of my pullies and asked if on could come listen and just give me their personal opinion on which one was making the noise .... one employee is sitting on the floor playing on his phone the manager was on computer playing and other guy walking around and I'm the only customer their and none of them wanted to come listen to it they just said it'll be hard to tell. WOW so lazy ..I will never walk a foot in that store .!!!!!

  Clara Dawkins
a year ago
Great service, but didn't have what I needed

  David Jennings
4 years ago
Best parts store in Newberry. They have the best prices and the best service. All staff is very friendly and helpful. I highly recommend Advance Auto Parts of Newberry. Don't waste your time at AutoZone, that place is a joke.

  Randy Coker
4 years ago
Best parts store in Newberry ! Chad always goes above and beyond recommending parts and offering useful advice. They are lucky to have him there.

  Stoobydoo
4 years ago
I'm working on a vintagecar & needed some special electric supplies. They had everything that I needed @ a very reasonable price. I will be going back.

  John Lake
4 years ago
Always great service. Chad was great in helping me with things needing to winterize my Jet Ski. Great staff.

  Richard Coats jr
a year ago
Always find what I need everytime thanks guys and gals will find me in there soon great people

  Bob Buentello
6 years ago
I wouldn't go anywhere else. Guys at AutoZone, and O'Reiley couldn't figure out what was wrong with my vehicle. But the lady at Advance got it right the first time. Kudos.

  Ron Abrams
a year ago
Great people and great service. Always very helpful.

  George Doby
10 months ago
Very helpful and knowledgeable staff

  Kathy Taylor
4 years ago
Good price and wonderful service. They really did help me

  Frank Motes
7 years ago
The employees are very friendly and knowledgeable. If they dont have what you need they will get it.

  Darrell Bruggeman
5 years ago
Good prices and good service as long as you don't go on the weekend.

  robert hazel
2 years ago
Best service I ever received from a parts store

  joe tay
5 years ago
Great service and great people. Would not shop anywhere but ADVANCE.

  Whup Bickley
3 years ago
My go to auto parts store, they really take care of you.

  LSU Gucci
3 months ago
Ok