Mercedes-Benz of Myrtle Beach Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jean Prouty
a year ago
If I could give 10 stars then this dealership would get it. I am on vacation from Southern Vermont and on the way down started getting messages saying I only had 10 starts left and my check engine light came on. I called this dealership and Marc said to bring it down the next day and he would try to fit me in. When I brought it down this morning, they not only fit me in but took my motorhome right in. It only took a couple of hours to fix the problem and they had me headed back to the beach for my vacation. I owe Daniel and the entire service department a huge debt of gratitude. They were my god send.Service: Auto engine diagnostic

  Gianna Rose
8 months ago
I cannot say enough great things about dan, He has been working with my family and I for a long time to get the parts for my car and make sure that my car comes out of that dealership in perfect shape. He is the most honest and trustworthy person I have ever had to communicate with when it comes to servicing my car. Thank you so much Dan!Service: Electrical repair

  Robert Burney
2 years ago
I was camping in the area in a Mercedes Sprinter motor home. I was with my wife ( who is handicapped), and our pet. We didn t pull an additional car so the camper was our home as well as transport. I noticed an oil leak so getting it repaired was essential. I contacted Dan Burke ( assistant service manager) and explained our situation and he was able to schedule an emergency appointment to see the camper. The long and short of this was he was able to see the problem, lend us a loaner car and have the repair done all in the same day.He went above and beyond of what I would consider normal customer service. Hats off to Dan, and thanks so much.Service: General repairs & maintenance

  Jeff Drake
a year ago
Really great service and great service personnel. They let you know what s necessary in a timely manner. They stand behind their work. A bit pricy but you get what you pay for.Services: General repairs & maintenance, ElectricalServices: General repairs & maintenance, Electrical