Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melanie Doss
4 days ago
Every single aspect of the transaction with your repair shop was simply outstanding. From the very first interaction with Angela, she did an absolutely fantastic job at explaining the process. Royce and Eric, without a doubt, went the extra mile to constantly keep us informed and provided invaluable insights into the claim procedure as a whole.Their meticulous attention to detail ensured that the entire process was smooth and hassle-free. And to top it all off, they even managed to deliver my car ahead of schedule! From beginning to end, this has been an exceptional experience.
matt winchester
2 months ago
I collided with a deer around the new year, this was a very stressful time as it brought some aspects of my life to a halt and nearly caused issues with my job. Caliber collision off 501 not only got my car in quickly, but also got it out earlier than expected. Eric did an amazing job at keeping me updated and was nothing but transparent through the entire process. The work they did to my car was spectacular, it looks just the way it did when I bought it from the dealership. They exceeded my ecxpectations, I strongly recommend this shop to anyone that is in need of body work.
Fred Preston
a week ago
The worst thing that can happen, when dealing with Progressive, is to have them tell you that Caliber Collision is going to fix your vehicle, and you'll hear from them soon. You won't. I've waited 2 days for a call just to make an appointment! Then, I'm told, it's likely to be weeks before they actually look at my vehicle. I pay for rental car coverage on my insurance, but that doesn't start until these, inefficient folks actually take my car for repairs. Until then, I guess I gotta Uber. I won't know anything until the weekends over.You have a choice. When Progressive mentions Caliber, tell them to find somebody else.
chad
6 days ago
Great experience!! The staff was very knowledgeable and did great work in a timely manner. My car is good as new. Highly recommend!!
Kaz
6 days ago
At first I was Skeptical of the Body shop Change . I had a fender bender. I delt with the previous place before I had a great experience with the Management Eric. As I walked in I was Not sure of the place I was greeted by Eric the same manger I New my truck would be in great hands . Amazing place Great management and staff couldybe happyer..
Brandin Moore
3 weeks ago
Initial repair ran over promised time by a few days and about 50% over budget. My vehicle had light damage from a storm. It wasn t even in an accident. During the repair, they broke something in my door which is now causing an annoying rattle when driving. I have taken it back 3 times and they still haven t fixed it. This has been going on for months! So frustrating!
John Simmons
a week ago
Very pleasant experience and great work. Kept me updated though the entire process. Definitely recommend giving them a try
Lauren Singer
4 months ago
this is an amazing auto collision center!!!I went from shop to shop with minor injuries to my car but also needed a front bumper a tire and new door panel. No body wanted to deal with my insurance or had the time. Royse worked me and we set a date like a month or a few weeks from the time we met to get started and the car was ready so quickly, clean thanks to Justin and overall I feel safe and it looks brand new! Thank you!
Jody Matthews
2 weeks ago
They did an amazing job on my car! They are very friendly and kept in contact with me during repairs. Highly recommend!
JohnPhoenix
2 months ago
Amazing customer service. Done faster than expected and they went above and beyond to make my Nissan good as new. 12/10 would recommend!
Lois Rycx
2 months ago
Great place!!! They were able to get rid of the black scuff marks that I thought were scratches without charge! . And they did free touch up of one small area. Great customer service. Highly recommend them!
David Marshall
4 months ago
I took my truck in to Caliber Collison on November 28, 2023 and was very pleased with the service from Royce Webb! I was told that my truck would be ready by December 20, 2023. I was called on December 6, 2023 and was told that my truck was ready for pick up! I was very impressed with the Caliber Collision. I am the administrator of the Carolina Forest Business Group and I created a banner advertisement for Caliber Collision and posted the banner on my Facebook group. I was the admin for the Parks at Carolina Forest Neighborhood for 2 years and we had a 1,000 members. I started the Carolina Forest Business Group 3 months ago and have over 600 members. I have about 25 - 50 people joining my group each day!
Melissa Moses
a week ago
Love this place, very professional. Explained the process clearly to my understanding. I'd use them over and over again.
Debra Gaetano
6 days ago
Extremely happy with the service and the way we were taken care of. Special thanks to Erik for making things go smoothly!
rylee massey
5 months ago
Erik went above and beyond with his communication and costumer service. He even met me at work to drop off my car. Very thankful for him and this company!Services: Painting, Body & TrimServices: Painting, Body & Trim
Sarah Middleton
2 months ago
Best auto body shop in the area! Mark W. is the best mechanic in the area. He s honest does great work and is very fast.
TRACEY CANNON
3 months ago
Everyone was very professional from the beginning to the end. My car was completed on time, and I was kept updated through out the entire process.
linda fowler
3 months ago
The folks at Caliber kept us informed at every step. Their attention to detail is amazing!
T Thomas
3 months ago
Very good experience start to finish. My vehicle looks great.
D Nguyen
2 months ago
Caliber Collision of North Myrtle Beach was very sensitive to my transport situation and expedited my auto repairs over the holiday break.
billy hanna
5 months ago
Very professional very friendly very respectful excellent work excellent customer service the best I ve ever dealt with
Melissa Moses
2 weeks ago
Very professional, the staff was very friendly. I would use them again in the future if needed.
robert hansen
3 weeks ago
very good service and professionally handled
Mark Walantus
2 months ago
Great Experience! very satisfied with everything!
Angela P
a month ago
Great job with keeping updated throughout the process
William Gorelick
2 months ago
Great to work with very good craftsmanship
Sybrandt Baccas
2 months ago
Excellent service.
Bob Jenkot
8 months ago
New operation. Waiting on a quote.
Kim Gordon
5 hours ago
Fast and friendly service.