TruAuto of Moncks Corner

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carolina Blue
5 months ago
We recently purchased a what looked to be a decent 3/4 ton truck for our company. We sign the paper work and everything, but only a month goes by and the air goes out on the truck. We get stuff happens, but we do our own checking and see the truck was not touched at all before selling. We found CORN IN THE CABIN AIR FILTER! Oil looks like it wasn t changed since who knows when. Did not even bother to at least wash the truck whenever we bought it. Truly a horrible experience all around. As a business we always try to take care of our clients and sad to say this business does not care about theirs. These are truly basic maintenance needs for vehicles not being met so it makes us wonder what else is there waiting for us to discover.

  Liz Fritz
a month ago
I cannot say enough about this dealership! I went in with a mini crisis brewing after an unfortunate situation in my divorce. Paulie was just awesome! He listened to me, and found a way to help me but more than that, he got me into basically the car I ve wanted for the past five years. The sales team worked with me over two days to get me approved with affordable payments. Got my car on Valentine s Day, and I was feeling the love for Tru Auto, I ll tell ya that! I highly recommend this dealership, but specifically Paulie G always refreshing to interact with a fellow New Yorker! No bull, just honest deals and good people!

  Ashley Spann
2 months ago
Shasha is the best! She got my son in a nice vehicle.

  Olivia Ramsey
5 months ago
We had a wonderful experience today at TruAuto Moncks Corner with Paulie! My fianc� has bought many vehicles all over the state and today was definitely the easiest and smoothest deal of all of them! Wasn t even looking to buy a truck today but we did with the help of Paulie! Many thanks Paulie, we wouldn t be driving away in a new truck if it weren t for you!

  Mindy Fuller
a month ago
Very enthusiastic and friendly. Talked to us while waiting for paperwork and enjoyed the chat. Overall very helpful and respectful especially for this generation. I recommend you see Hailey.

  Kmdt Kain
a month ago
Everyone at the dealership was courteous and easy going, especially the salesrep that worked with me, Hailey Mardis. Kind, great personality that takes the stress out of buying a new car away, as well as going out of her way to make sure everything worked out for me at the dealership. 6/6 Cappuccinos would recommend

  Lori Farrow
a month ago
Our second vehicle purchase here and we have been treated very well, Terence and the TruAuto crew worked hard to get us the best deal!!! Will continue to do business here, Thank you so much

  corey lee
a month ago
Hailey made the process quick and easy. I don t have the best credit she was still able to help me and not break the bank so definitely ask to talk to Hailey m

  Rodney T Housey
8 months ago
Mr. Garrett and his team made my experience AWESOME!! Got a lovely 2013 pickup truck from them yesterday evening and haven't stopped smiling yet!

  Kwanasia Gaddist
2 months ago
You ever just go through hell to get a car? You ve ever been at your wits end, having the resources but not the means? You ever been screwed over with a lemon car??? Well THESE guys will be like balm to chapped lips.I once sold cars so let me tell you, the deal that they worked for me was like pulling teeth. But you know what? They came through and performed a miracle. Paul G & Todd were greaattttt!! The finance manager was kind and the staff all very pleasant!I love my car Black Baby! A 2019 Buick Encore with 45,000 miles???? How could I beat that! Considering the lot, American Federal Auto, sold me a lemon that broke down the first day, they were like superheroes lol. I m so happy and grateful for my car. I want her to be around for a longggg time! Never thought I d love a car as much as my Nissan Rouge SV (which their parent company McElveen sold me. It was amazing too and a great deal as well) I got gap insurance and a service plan which is cool, I m glad everyone got something out of the worst scenario possible!

  Ron Martin
7 months ago
My wife and I had the most amazing experience in all my car buying years, here at TA Monks Corner. Shawn (sale Mgr) and his team, especially Jackie, treated my wife and I with great care. All questions were answered and even gave advise and education to us. We would HIGHLY recommend this site to anyone looking for a quality used vehicle.Thank you Jackie and Shawn for everything.

  Johnny Middleton
4 days ago
Paul Gregoris is very professional at what he does I'm very satisfied and will highly recommend his services to friends family and colleagues

  shaniqua christian
6 months ago
I have had the worst car buying experience with this company. They did the paperwork incorrect 2x. Each time I had to go back up there to resign the papers. I was sold me a truck that needed repairs twice within 45 day of purchasing. I had to pay for the 2nd repairs after they insisted I bring it to them to get it checked. I was going to return the truck and they said I was not able but charged me for the repairs. Then they lied to me about what was wrong with it. I had my own certified mechanic look at it. I don't recommend them at all. Huge rip off, waste of time and money.

  Davis Diel
a year ago
I had the pleasure working with Jonathan on landing a deal on my dream truck. While I was in Florida I saw the truck post and immediately called and got in touch with Jonathan. From that point on Jonathan contacted me numerous times to keep me in the loop of all the details of the truck until I got back in town to look and test drive the truck. Once I saw the truck he had it clean and waiting on me to give it a test drive. Once we agreed on the price the process was seamless and easy. Would recommend Tru Auto and Jonathan any day of the week!

  Joyce Lowe
8 months ago
My son was shopping for his first vehicle and I recalled seeing Ivan s posts on Facebook selling vehicles. I didn t hesitate to message him to tell him about my son. He was like, sure come on down and I will get him in a car. That s exactly what he did. The process was so smooth and easy. I ve never met a salesman who is willing to TRULY go above and beyond like Ivan. He s friendly, honest and trustworthy. If you re in the market for a new vehicle, head on down to Tru Auto Moncks Corner and ask for Ivan Washington. Thank you again for everything.

  James Morrison
10 months ago
If your goal is to purchase a $30,000 vehicle for $40,000, then this place is for you!!!If your goal is to purchase a 10% down vehicle for 50% down, then this place is for you!!!If your goal is to purchase a 15% interest rate vehicle for 25%, then this place is for you!!!If your goal is to purchase a $500 a month vehicle for $900 a month, then this place is for you!!!If your goal is to purchase a completely reconditioned vehicle that s really only been washed, then this place is for you!!!If your goal is to purchase a 30 day warranty vehicle for no problem found on every complaint till 30 days is up, then this place is for you!!!!If your goal is to purchase a vehicle with no extended warranty, but then realized the finance manager slipped it in on you incognito, then this place is for you!!!It s this simple everyone. If you re absolutely desperate for a vehicle and have NO other alternatives or choices left, then YES, they WILL get you into a vehicle. And they will get you into a very nice, expensive vehicle!!!But please understand in advance and upfront, they are going to stick it to you as much as humanly possible!!!They are going to sell you a VERY overpriced vehicle with VERY high mileage with VERY high interest-rates.They may be very nice, but they are not your friends!They may appear like they care, but they are not caring.They may appear honest, but they are not honorable.

  Ahmad CeeLowSKi Eaddy
4 years ago
Great Place To Purchase a Car, Truck or Golf Cart! Awesome mixed selection of all makes and models. Make sure to tell them Ahmad E sent you!

  Pastor Bob M
2 months ago
Do not buy from here! Brought a car from here and I have one problem after another with it! LEMON CARS! Worst cars, worst dealer ever!If I could I would give it minus stars!

  Kathleen Bingham
4 months ago
The best place to do business. Friendly, professional employees, always willing to go the extra mile. Would recommend to anybody!

  Sandra Arenas
4 months ago
We love our new suv chevy tahoe 2021 that we bought here the best pepoles helped us a lot to buy a good car for my family

  Jenna Arroniz
a month ago
Jason was wonderful and made the car buying experience easy and comfortable 10/10

  Stephanie Ray
8 months ago
Ivan Washington is the best in the business!!! He builds life-long relationships with his customers. He goes above and beyond to make sure his customers get the best vehicle and best deal. Reach out to Big I TODAY and you will have the BEST CAR-BUYING EXPERIENCE you ever have!!

  Bill Gumhold
5 months ago
Terrible experience was online looking for a Lexus SC430 they had one online the salesperson said she was going to check on the price and then when she emailed me back she said oh I'm so sorry the car has been sold in the meantime she didn't want to give me any pricing or anything else I couldn't even get a Carfax not a good place to go or do they don't even give you the information that you need to do stay away from

  Sherri Soltan
2 months ago
Shasha was amazing and would recommend her and Tru Auto to all my friends and family

  Shell Poling
a year ago
It was a pleasure working with Trae! He made this process very fast & simple! I had already wasted my whole day at other places but esp one place for 6 hrs. Here this took a couple hours. Just moved here from Denver & my previous car had gotten stolen & totaled so my standards & budget was low. I went into this going to settle for older car but he got me an even better deal similar price, with a car 5 years newer, low mileage & more than I expected with barely any/fair credit I highly recommend so far & definitely ask for Trae!!Thank you TruAuto

  Jimmy Litchfield
a year ago
Offered cash price for vehicle and event went up on my price. They wouldn't come down any and the following week they called me to say they would except the price.Told them no because they wasted my time. Now they are advertising same vehicle at a lower price than I initially offered.Salesman told that was the way it was because they try to get as much money out of you as they can.

  Nora Watkins
a month ago
Sha Sha was quick and professional and sweet I love my car

  Lisa Cattles
7 months ago
After seeing quite a few true autos vehicles on the road However we didn't get the vehicle that we went there looking for we found a truck that was available at the time of purchaseWe tested the vehicle there was a shake in the vehicle and I recognized it I told them that something needed to be done about it So Got the vehicle 3 days down the road We had some heavy rain however that the back glass started leaking and we're riding down the road and my kids are getting soaked in wet call them app it Took a week Of calling several times to get the vehicle In They ended up keeping the vehicle for 2 weeks after calling Got pushed around and pushed around for the first couple of days never gotten an straight answer about how long it would Take to get it back Finally got the vehicle Back 2 days goes by my vehicle is now not only having the same problem that I begin with it's now not wanting to start I get lwithin the few days of having it I got left had to sit for For 30 minutes trying to crank my vehicle every time I turn my vehicle off call back up their make arrangements to get it taking care of they told me to drive up there I can get a rental again so that my problem can get taken care The sales guy I dealt with comes out Passes by me and then His sales manager proceeds to come to me I talk to the manager the manager says okay let's go on a test drive so I can drive your vehicle to see what the problem is it gets in the car he proceeds to drive the vehicle he After answering several questions about the And he called over to look in my tire to see if there's anything In my tires that there is nothing wrong with the vehicle because it's not going off either side of the road it could be worse I said yes but you could feel the shake inside the steering wheelNo ma'am I don't feel anythingWe proceed to go back-and-forth he pulls back into the parking lotI also tell him that there's that's not only the problem it has a skip to it he turns off the air conditioner and says no ma'am that's not a skip that's just the Is car Salesman says there's nothing wrong with the vehicle I said okay well I was told to bring the truck up here so that I can get a technician to look at it and I would be able to get a RENTAL car until that's taking Care of oh Manager says no Ma'am we don't do that anymore so You Mean to Tell Me now I've driven all The Way Back Here to get a RENTAL car so my truck canGet fixedSales guy told me tells me that the mechanic shop is not open Saturday But we can put you in a rental until then to get it So I ask him what do I do when I get stuck on the side of the road he says that you need to call the mechanic that they deal with make an appointment knowing that I just bought this vehicle my only transportation and I just made my first payment on it while having a rental vehicle I just think it's BS they are pushing their customers off they seldom whatever and they push them off don't give me wrong Very helpful in the beginning nice environment which S***** customer serviceVery disappointedNot only that just went the other day took it to autozone come to find out guess what it has a misfireManager just a little FYI I was right just because I'm a woman don't mean I don't know about vehicles

  DANIEL Carter
a year ago
I went there expecting to get one car that the bank wouldn t fully approve! I was let down and had traveled a long way! But the manager was relentless and got me approved on a better more suitable car! Deshawn was/is my Salesman. The Deal was put to me, he gave me all the details on my car, he made sure that this was a good deal for me! I really appreciate everything that they did for me! The only thing that was major wrong was that the Service Department didn t tighten the lugs on my wheel! Thank God I didn t try driving that hour back to the dealership at their insistence! I found a mechanic in my area that immediately figured out what was wrong! I give 5 Stars in spite of this incident because when I called they were willing to go the extra mile for me! Thanks

  Rashaad Griffin
8 months ago
Mr. Ivan is the GOAT when it comes to putting you in a car that s meant for you! Hard worker and his work ethic is one of one! Definitely take your business to TruAuto.