Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  steffanee johnson
8 months ago
Called to ask about a product . I believe her name was Sarah. She was great over the phone. When I got there she got the product for me. Went outside and poured it in for me. She could tell I was dressed up for dinner and didn't want me to get dirty. She was just beyond helpful. I'll be returning because of her!

  David Shuler
a month ago
Long wait in line to get checked out..well stocked store

  andre teixeira
3 weeks ago
The worse unprofessional store everThe manager its a joke never againStay way from this place

  jordan SC843
4 months ago
Sold me the wrong oil filter now it s thanksgiving day and I m haveing to put new oil trew a old filter wasted my money on this oil change

  Neicy Gaillard
2 months ago
Didn't needed the oil took it back got money and left

  Carl Johnson
a year ago
These guys are really good and help you in any way possible..they checked my car out for me and I brought a part that I thought I needed..turns out I was wrong..and they still let me return it no questions asked..with all the fraud and stuff going on these days ..I just wanted to thank you guys for helping me out because I really didn't have the money for both parts..so the return really helped me more than you guys would ever know

  Robert Menzel
10 months ago
Walked in store counter boys were out in parking lot one was fitting new wiper on car other was watching . I got my oil and filter stood at checkout for probably 5 min no one in the store . They came back in one guy says sorry didn t see you in here. Then other counter boy says oh he ll be alright and that was the icing on the cake ! So here s review! Can t stand a smart mouth!! No more money from me.

  Chris Duvall
8 months ago
Went here for a new battery. They replaced it for me, despite my battery casing being awkward. They were kind and helpful. They also do battery testing.

  S L
a year ago
These associates never disappoint when I come here. Friendly people and they always do their best to help me.

  Lonnie Ard
5 years ago
I have only shipped here twice, but both times were good. The employees were nice and helpful, offering help as I came in the door, and checking with me as I shopped. They even let me know that one of the products I was purchasing was on sale for buy one, get one half off. My sales person even installed my new wiper blades for me. Well done. I'll shop here again.

  Rhonda Smoak
a year ago
Sold me a $102 part in ladson but part was in moncks corner so I was told to go there. 30 min away. Get there an it was sent to ladson. Gas ain't cheap ya know. They got my money and still got no part.

  Doty Mouse Mage
a year ago
They were very friendly at Advance Auto & was getting a new battery for my fob & the guy has such patience to figure out how to open the fob .He got the job done & I don't know who hired this staff ,but they were fabulous

  phillip thornton
3 years ago
Got out my vehicle and was instantly hit by the smell of Marijuana and only employees were to be found. Asked got a specific part and the kids running the store seemed oblivious to the exact part I needed, came back and asked a different employee about the same part and he informed me they didnt even have the part in stock. Highly disappointed pay a little more and go to oriellys down the street.

  Sierra Nicole
5 years ago
Most time's I've been pleased with the customer service. Yesterday I was sorely disappointed when I went in to get spark plugs. Over the phone a cheaper price then they actually were. The price difference was nearly $2 which of course is not a big deal. It's being quoted one thing and going to find out another. The price I was quoted over the phone they said they didn't even have that price. So where did it come from?

  AL
a year ago
Went to purchase some struts for my car and the sales person quoted a price as if I could not afford it. Typical sales person who do not like her job. Will not shop there again.

  Angela Burdette
4 years ago
A couple months ago, we sent our 16 year old daughter to this store to get clips to fix her under engine splash guard. We expected her to buy them and my husband was going to fix it. A wonderful employee named Jennie not only helped find her clips but she also installed them and fixed her guard which had been dragging. She went way above and beyond! What she didn t know is that my husband was home with an injured leg and we weren t sure how he was going to repair it. Thank you, Jennie!

  Billy Two Eagles
6 years ago
Went in looking for basic items. Never greeted/acknowledged, no offers for assistance, no concern about our needs. With this attitude towards customers AAP is sure to fail. Congratulations you're achieving your goal.

  Aaron Wilson
a year ago
Extremely happy and satisfied with my experience with advance autos in Monks corner big things too Landon for his expertise and experience will be coming back.

  Charles Rodwell
5 years ago
As a former employee at a different location I would expect more. Management and staff were not helpful. I understand the phone rings off the hook but you manage customers in the store first. Store only had two customers including myself at the time of my transaction.

  Erika Myers
4 years ago
Went in for headlight bulbs. They were very helpful. Keith even looked under my hood to make sure I bought the right thing. I will definitely return.

  Jordan Jay
a year ago
Went in to get some antifreeze and the associate lexi was very impatient and had an attitude towards my son in law. Will not be returning to this location!

  Alex McAslan
4 years ago
Not a fan of advanced the staff don't seem to be educated about automotive. I simply ask for one thing and it's a project. So this was a little over a year ago. Now I'm apart of the team at Advance Auto Parts and though we still have work to do its much better. Not only as an employee also as a customer I recommend Advance Auto Parts.

  Susan Leek
3 years ago
Jason at store #5450 is the best!! He was so knowledgeable and went out of his way to help me get back on the road safely. Thank you so much for your kindness Jason.

  Angela Ford
2 years ago
Poor customer service. Employees were not paying any attention to the long line of customers waiting to be cashed out. Lost out on three sales, including mine.Do better.

  Jonathan Snipe
6 years ago
Usually always have what I need. Great selection of parts. Tip--buy items online to get them 20-30% cheaper and pick it up later from the store. Many coupon codes are online.

  Kevin Oliver
a year ago
Had the wrong part come in through another auto parts store. They ordered the new part and over nighted it on a weekend. Saving me another week of no vehicle.

  mdb life
a year ago
Had to replace my battery, I walked in talked immediately to the store associate at the register and had my battery replaced in less than 20 minutes of overall being there.

  mariam rasheed
a year ago
Everyone here is much nicer than the other place down the street.

  benji widener
2 years ago
Sent my kid there to get a relay why I was working on vehicle,asks them for it they tell him to go find it instead of helping beings he had no idea what he was looking for wish I had a vehicle running to go there and tell them how useless and sorry they are,told him to go to oreilys got help right away nobody in my family will ever shop that advance again!!

  The Martins
9 months ago
Helpful staff, good prices, quality batteries.