Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James M Segroves
7 months ago
Absolute phenomenal service from a locally owned business who does what they say they're going to do! The entire process from beginning to end was seamless, and worry-free. It's a great feeling to know your vehicle is going to be taken care of after the horrible experience of a collision.
Paul Bordner
6 months ago
Picked up my truck yesterday and I am very happy with the results. It was well worth the wait to get my truck into their shop. I take my vehicles to Ace Auto Refinishing because they do it right! Thank you for your quality work.Services: Painting, Body & TrimServices: Painting, Body & Trim
Corinne A
a week ago
*Short version of my review*:ACE came recommended to me by a friend/car professional who I trust and without question I will recommend them to any and everyone in the future.*Longwinded, detailed version*:I used Ace Auto Refinishing because a friend who works with cars and whom I trust said if their car needed work they would go to Ace, and they lived up to their glowing recommendation. Everyone was friendly from start to finish, the quote was easy to read and thorough, they communicated with me consistently throughout the process, and set reasonable expectations.I drive a 2012 BMW that I LOVE. This is the only car (out of 10) that I ve kept for more than 2 years (currently at 9), and the first accident with this one. I don t trust my car with just anyone. Unfortunately, my car was hit by another driver in a parking lot and they left the scene. It was at night, so security cameras couldn t make out the license plate. The other driver dragged their car across the front left corner of mine, damaging the bumper, headlight, sidelight, parking camera cover, fog light, a few clips, and the protective film. I chose to pay to fix my vehicle vs an insurance claim. BMW parts/repairs can be costly and I didn t need a reason for my rates to go up in this economy. The accident left deep scratches in the headlight so ACE called to ask if I wanted a replacement or for them to be buffed out as much as possible. Based on the age of my car and cost of 2 new lights (because 1 new and 1 old wouldn t be okay with me), I chose buffing but asked for the other light to be buffed as well so they would match. They look beautiful! And unexpectedly, the bumper had to be replaced due to protective film that was coming off in a broken eggshell fashion. I was expecting this change to skyrocket my quote, but it didn t!I know every inch of my car, so when I went to pick it up I looked the whole car over. The only flaw I saw looked like it was from the new bumper, an odd ripple that was clear to be in the plastic vs paint. When I pointed it out, they quickly said we will make this right . Mistakes happen and absolutely love and respect how they handled this. When I went back to pick it up, my car was in better than pre-accident conditions, AND they were able to level out my hood which had been driving me nuts since I bought it. The paint color match is PERFECT. It s just beautiful. I m proud to drive it again.Remember that friend who told me he would take his car there if anything happened? Well, his prized possession (a rare luxury car) was rear ended, and I was paying my bill, I saw it in their shop getting repaired.I know this was a long review, but based on the customer service and repair work it feels warranted. This is a local, small business where the owners and employees CARE and it shows. I spoke with the owner for a little while when I picked it up and he s wonderful. You will NOT be disappointed if you take your car to them. In fact, you might end up feeling like your car is better than you expected. As someone who has had a lifetime of my cars meeting bad drivers, I can honestly and confidently say Ace Auto Refinishing is the best in town.
Julia Fisher
2 months ago
Stopped in without calling with a random problem: a DRAGGING cover for the undercarriage of my car. Two hours of highway driving from home. These guys pulled it in and fixed it in 10 minutes...and no charge! DON'T expect 'no charge' for work here - but clearly DO expect attention to your problem and prompt quality work with SERIOUS attention to CUSTOMER CARE and SERVICE. Thanks again - you're lifesavers!
Jennifer Rice
2 months ago
I took my car in without an appointment for an estimate. I received what I would consider a fair estimate in less than a week. The representative who helped me was so kind and I would surely go back!
John MacLeod
2 months ago
Travis and team are the best - the only auto body shop our family uses, now four great jobs on four different cars.
Rhae Sutphin
2 months ago
Ace auto is professional and fast. They did an amazing job on my truck and my car! I won't use anyone else!
Joshua Stewart
a year ago
The is by far the best body shop in South Carolina. Travis, Morgan and Thomas are amazing. Their customer service is top notch. Travis and his team took on a difficult body repair on my Camaro and it came out awesome. Every time I came to the shop Travis took time out of his busy schedule to talk to me and explain the process. Morgan was great on answering my calls and Thomas was awesome with his skills repairing the car along with Travis. Everywhere I go in my car I get compliments on the quality of the body work and paint. If you want your vehicle repaired right then you need to go to the best and that s Ace Auto especially if you have a classic car.Services: Painting, Body & Trim
Redhott9707
8 months ago
Great service, a little pricey but do put out a good finish. Extremely backed up.Have had an audi worked in there, ordered parts for my trailblazer ss, received quotes for silverado Z71 and a VW Atlas and Jetta. I have had plenty of work there.
Chris Laughter
a year ago
My wife's 2011 Lexus RX350 had damage on the front bumper. Travis(owner) did an excellent job in the repair & bascially looked better than before we had the accident. Travis/team worked seamless with our insurance company & did a great job.Before you go to one of the national chains (Caliber/Gerber) auto repair chains where I have experienced processing you quickly, I would highly recommend Travis there at Ace Auto Refinishing.BEST in Columbia ....... Bar NoneC.G. Laughter, Columbia, SCp.s. Travis is know for repairing 'vintage cars' , which tells you about his work.Service: Body & Trim
Janna Mike
a year ago
I had a run-in with a deer and smashed up the front of my car. ACE evaluated the damage, gave me a very reasonable quote, and took care of the work in under 24 hours of dropping off my car. This shop is on its A-game. If you need any auto body work, give them a call. Morgan made everything easy from start to finish. Thank you for such great service! My car looks brand new!
Tiffany Singleton
3 years ago
I needed some repairs done as a result of a collision. Travis and JR were extremely attentive to my desired need and fix. The professionalism was incredible. I never had to wait to be serviced and the appointment time was THE appointment time. I m satisfied as my car looks amazing! Thanks for taking care of my car. If you need work done you will not be disappointed.
Dustin Riddle
2 years ago
I couldn't be happier with the level of service and quality of work provided by Travis and the staff at Ace Auto Refinishing. They are friendly, knowledgeable, and perform their work in a timely manner. If you happen to stumble upon this review, I would strongly encourage you to bring your vehicle to Ace Auto Refinishing for any needs you may have. To put it simply, they are the absolute best and there isn't a close second.Service: Painting
Anne Oconnor
a year ago
Fixed the trunk and fender of my car and did a phenomenal job and was very pleased and had my car done on time when they said they would. I recommend this company to anyone who needs car repairs. Awesome people and honest- AnneService: Body & TrimService: Body & Trim
Ryan K
3 years ago
Travis and JR are awesome people. Super talented team and very easy to work with. They sprayed and installed M3 style front and rear bumpers onto my 08 BMW 335i. The color matching is dead on too. Couldn t be happier.
Steven Simpson
3 years ago
I m always doing something to a vehicle, and am a stickler for quality, you screw up once and that s usually our one and only interaction. This body shop does superb paint work. All of the local shops around me are too concerned with insurance work, get it in/out as quickly as possible, but these guys use quality material, and give you a quality experience. Anymore restoration, or customization I may do, these guys will definitely be getting the job.Service: Painting
Charles Spehl
3 years ago
Recently had my 89 Dodge d150 exterior clear coat removed and sprayed also had a new bed liner sprayed on. They did a FANTASTIC job truck looks as good as the day it was made. Travis and his crew are professionals in their work. Very highly recommend them for any body work needed.
Kyra Walton
2 years ago
Morgan in the front office was great and answered any questions that I had. They went above and beyond by giving me multiple ways to get what I needed done. The final quote that was given was accurate and the work that was done on my car was done perfectly. I had a great experience and I will definitely use them again.
Jack
6 months ago
They are doing an excellent job on the interiour of my 1973 2002tii restoration project
Daniel Basham
7 years ago
Simply the best! If you want your vehicle repaired the way it should be, the first time, then go with Travis and Ace Auto Refinishing. I've used Travis on multiple occasions and have never been disappointed. He does quality work in a timely manner, and stands behind his work. Travis is professional and an all-around great guy. I highly recommend AAR!
Cory Staton
a year ago
Ace exceeded expectations! They were cheaper than other shops we looked at, let us bring it by anytime for a quote, had availability sooner than other shops, and finished in 3 days when they originally told us 5. Best part is, the car looked great!
Elizabeth Fulford
4 years ago
Best ever! My car look amazing.. they did a great job in a timely manner and very professional services. I recommend Travis & his team to take care of your car needs!!
Joe W
4 years ago
They repainted my car a couple of months ago. It still looks great. The color match was top notch. They ended up doing more than originally planned, but did not charge any more than originally quoted. Their price was much better than anything else I found for all that was done. I would highly recommend Ace.
Danny Baeson
5 years ago
The workers are friendly and respectful, going above and beyond to satisfy the customer. They never were pushy or overstepped boundaries, while still being open and personable. They took a reasonable amount of time, and answered any time I wanted an update on may car (within business hours). I am also trans, and once made aware of that they gendered me correctly and were respectful of me.Support an honest, friendly local business here!
brandon wilson
10 months ago
Great body shop. Attentive customer service and flawless work . They fixed my SUV perfectly after an accident.
Jason Snedecor
4 years ago
Just picked up my car Travis and his crew did a fabulous job as expected. I would recommend them to anyone for all your auto needs. Great Job A+
Sheryl Ervin
a year ago
The absolute best work I have seen. My truck is a 2009 and was wrecked. It's looks brand new! Amazing work.Services: Painting, Body & TrimServices: Painting, Body & Trim
mike cosola
2 years ago
If you want quality professional work and amazing customer service then Ace Auto refinishing is the place. They are amazing at their craft and I have had to use them numerous times and have never been disappointed.
Ann Douglas
8 months ago
Great service! Great work! Took awhile but understand they are backed up.
Beverly Rogers
3 years ago
Ace Auto Refinishing did a great job in repairing my car after an accident. It looks like it never happened! Definitely 5 stars for this business!