RS Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Debra Miller
6 days ago
I have used RS Auto many times for oil changes. Laz is fantastic! He is kind and so helpful. There is no one I trust to maintain my car more than him. He is honest, answers questions in a way that is easy to understand & is very thorough. Today my car would not start and he managed to get me in quickly and was able to solve the issue with ease. His knowledge is unmatched and he truly goes above and beyond my expectations every time. RS Auto is truly lucky to have him on the team. I will continue to use RS Auto for my car maintenance & mechanical needs and I highly recommend them to anyone looking for the same.

  Cheryl N
5 months ago
This is a first class operation! We were visiting in Hilton Head and started having some car trouble. I searched for a car repair place to take it and found RS Auto Repair. There were lots of good reviews of their business so I took a chance and called them. They were able to see me that day and did a quick check on the problem I was having. They were able to fit me in just two days later to fix the problem they found. When I brought my car back, they did the work while I waited, which took exactly one hour as they had estimated. After I left, the same problem started up again after a short time. I called them and they told me to bring the car back for a look. When I got there, they took another look at it but it wasn't having the problem at that time so I left again. I got a call later that day asking me to bring the car back again because they'd done some research on the problem I was having and found another more serious possible cause. When I got there, they did a few more tests and sadly found out that it was instead the more serious problem. They replaced my original parts from the earlier work since that wasn't the issue after all and refunded my money. As he said "It was the right thing to do". I agree! I can't recommend this shop more highly! They know what they are doing and will go the extra mile to make sure they take good care of your car. If we lived in Hilton Head or anywhere close by, we would definitely be taking our cars to RS Auto Repair. As for my car, we'll be seeing our regular mechanic when we get home and decide what we're going to do about my car.

  Joshua Lynch
4 weeks ago
Laz with RS Auto Repair & the team are amazing! They went above and beyond to ensure everything was in working order with our Engine swap on a 2011 Jeep Wrangler! Thank you so much for all your hard work !! Y all did a great job and finished in a timely manner !! It is a pleasure working with y all !! We will absolutely use RS Auto Repair in the future. Laz You are amazing !! Thank you so much :)

  Bonnie Buell
6 months ago
We had an emergency car repair needed before driving back to Atlanta. They were able to fit us in and get the part quickly for my Honda Odyssey. Very professional and sensitive to travelers. Hightly recommend.

  HK Real Estate Wealth Solutions Henry Kretchmer
8 months ago
I recently entrusted my 2001 Corvette C5 to RS Auto Repair, and I'm thoroughly impressed with Chip Bailey and his team's exceptional service. Upon entering RS Auto Repair, I experienced professional and passionate car enthusiasts. Chip's deep understanding of high-performance vehicles, immediately put me at ease.What truly stood out was the transparent pricing. Chip took time to explain repairs and costs, fostering trust. It's rare to find such a skilled mechanic dedicated to building customer relationships.The work on my Corvette was exceptional. The meticulous attention to detail and dedication to top-notch service were evident. Beyond technical skill, RS Auto Repair shines in customer service. Chip's team accommodated my schedule and kept me updated, showing genuine care for the customers' experience. I wholeheartedly recommend RS Auto Repair and Chip Bailey for trustworthy, quality service. Their fair pricing, commitment to satisfaction, and expertise are commendable. My Corvette has found its go-to mechanic.Thank you, Chip, for your dedication. RS Auto Repair has gained a loyal customer.Best regards,Henry Kretchmer

  mark clute
7 months ago
We had an issue at the start of vacation with our driver seat being stuck and unadjustable. After a phone call to RS auto repair we were in and out with everything fixed in under half an hour from the phone call.Great service and results and awesome for getting us in with no wait for a quick fix.

  Colleen Peterson
8 months ago
We had a tire light come on during a journey to Hilton Head. We took our car there first thing Monday morning. They identified a faulty tire plug ( done a home a few weeks ago.) and took the time to immediately fix. They were attentive and professional. We are so grateful

  Bonnie Richardson
8 months ago
Thank You, Laz and crew for your prompt service with our Ford Explorer's broken AC. We were referred here by a friend and his golf buddies who live on HHI. We Love sharing another positive review for this business.We only wish the Best for you in the future!Steve & Bonnie Richardson

  Jeffrey Ketron, Sr.
8 months ago
Shortly after arriving on HHI for vacation, the air conditioning in our family car failed; without an appointment, the kind folks at RS Auto took care of the entire A/C system replacement (with new factory parts, but far better rates than a dealership!) within 48 hrs; then patiently walked us through the entire repair including showing us the failure on the old parts they d removed; highly recommend this shop, both for locals or if you re here on vacation as we were; thank you Chip & Laz, you ve earned every bit of 5 stars.

  Erick Morrison
a year ago
I needed an emergency diag on our van while finishing our vacation on the island. This was the only place willing to help on a moments notice, and they went above and beyond. They told me what needed done and even searched to try and find the part I needed to have replaced. All without an appointment!Super thoughtful, courteous, and quite simply an excellent experience. Can't say enough about it.

  Wendy Hall
a year ago
Your truck breaking down on vacation is not a great start to the week. However, we found this shop and were very happy with their work. Everything they did and said made sense. Everyone there was very kind. Les was communicative. It ended up needing to be a fairly extensive repair and in the end, we were thankful they were the ones to do the work.

  Jason
a month ago
Rude employees and lied to on the phone about doing the job I called on a Thursday told they could do the job and that they had a opening on Tuesday and would do the job then upon arrival they had no record of me calling and refused to do the job I was told on the phone that they would do

  Craig Simpson
2 months ago
Only people I trust with my vehicles . Been going to Chip for almost 20 years.

  Brandon Lewis
3 years ago
I rarely leave reviews, but this place left me with to many good things to say. They truly listened to the problem I was having with the truck and after fixing it they explained what they found and what they did and offered further advice. Then I saw the price... it was beyond reasonable. I expected way more. Owner told me he wants a lifetime customer. He got one! I m bringing in my other vehicle. You want a professional, courteous, customer oriented, affordable, no bs and knowledgeable mechanic? You want old school customer service? You go to this shop! I couldn t say enough about this place and it s owner. The mechanics and owner were cool to talk with and all had smiles, and you could tell they really cared.

  tonya Conner
2 years ago
Grateful is an understatement! Being 9 hours away from home and having my brakes go out was so stressful and horrifying to me but from the moment I called them to the moment I left, they treated me with nothing but compassion and excellent service. They went above and beyond to make sure we were comfortable and then safe once we got back on the road. That is so important when you're traveling with your 2 teenagers. We appreciate everything!!Service: Brakes

  None Needed
a year ago
There is a reason why this place has nothing but 5 star reviews and I agree. Is there such thing as a 6 star review? If so then RS Auto repair would receive it. As an out of towner on vacation, had a screw in a new tire and they allowed me to come in on the same day and within 20 minutes it was fixed. I had called other places on HHI and no one had openings and some for days. I cannot express the gratitude for the service given to me and this place is the #1 repair shop for automobiles on HHI.

  AJ Calhoun
2 years ago
6 stars!! Came in thinking I needed a new alternator based on what AAA told me Glen and Chris quickly opened up the hood and diagnosed the issue as a loose battery connection. 10 mins later they had the problem resolved with a part they had in the shop. Rather than taking an easy opportunity to up-change me, they instead were super honest and helped me get my Jeep going for about 99% less than the quotes I got from other shops on the island. Our family will come back to RS anytime we need service in HHI.

  Virgena Muncy
4 years ago
On my way to beach I heard a noise every time I stopped or slowed down. I arrived on Hilton Head Island with no rear brake pads. I stopped at RS Auto Repair for my repair. The gentlemen were so nice and friendly. I think they could tell my stress level was up with worry. I traveled a long way here and I was too afraid to return home with no brakes. RS Auto was Awesome. I really appreciate their polite service and competitive prices. I would recommend to anyone needing repairs in area to try RS Auto Repair first. GREAT SERVICE!Not bad on the eye sight either!

  Amanda U.
a year ago
Use this place if you want great, reliable service. Everyone here was so kind! They got my car fixed fast, and it wasn t super expensive. They took the time to show me what was wrong and informed me of the different possibilities causing the problem. Very genuine people!

  Dmitry Rakita
9 months ago
Great shop and great owner. We got a flat tire late on July 3 and the owner stayed late and patched it up for us.

  Mike Trumphour
4 years ago
Being a local family business owner in Bluffton. It's nice to find another business that takes pride in their quality of workman ship. I have a 40th Anniversary edition Corvette that needed a new clutch. I was charged $1,300 dollars at a local Corvette dealership and told that its running perfect. 3000 miles later the clutch went out again and they wanted more money to fix the same problem. Needless to say I fought them and to them to fix it again on something I payed to get done right the first time. They fixed it. 3000 miles it went out again...No More! So I took it to Chip @RS Auto. The work was done in a timely fashion and the problem was finally fixed for 3/4 under the original dealer price. Thanks Chip and the crew at RS Auto. Proud to wear their RS Auto logo t-shirts around town.

  Andrew Glover
4 years ago
Traveled to Hilton head for vacation. I drive a tundra with custom oversized wheels. They are one of the only places I could find to rebalance my tires. Quick, good pricing, excellent customer service, and excellent results. Got me in the day after I called, rebalanced and rotated my tires and had a much smoother ride on the way home.

  tim gray
5 years ago
I own a company with 12 service vehicles and we have been using them over 10 years and are very pleased with his work. The quality of work is great and they get the repairs completed quickly. we will continue to use them.

  Noel Min
5 years ago
Can t ask for a better team of professionals. Without a doubt the best body shop in the low country. I am stationed at the Marine Corps Air Station in Beaufort and am more than willing to drive to the island to have my truck worked on by Chip and his crew. Top Notch

  Nicole Bullard
4 years ago
They got me in quickly when my heat went out in my van while on vacation and also found another problem which was my rear breaks were rubbing metal to metal so they fixed those for me. Very friendly staff and i will definitely be going back if I ever need anything done in the future. Thank you chip!!

  Mark Silas
2 years ago
I highly recommend this company!!I was from out of town they got me in the same day. Diagnose the problem. I was fixed up in a few hours. Thanks again. I would have payed double what they charged.!!Outstanding job !!

  Lewis Flagg
2 years ago
RS Auto is the best hands down, Glenn and the guys there are super nice and very knowledgeable. And they Support our troops you cannot go wrong with RS. L Flagg . (Corvette man)

  Connie Scarfone
8 months ago
Excellent customer service. Very pragmatic and transparent. Thank you!

  Glenn Klepchick
a year ago
Best shop on the island. They can do it all from restoration, fabrication to general maintenance.

  Caleb Stauter
4 years ago
Great alternative to the dealership for your Audi. Chip went the extra mile for us.