NAPA Auto Parts - THE PARTS HOUSE INC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kay Raymond
8 months ago
Brandi was able to determine in no time what was causing my service engine light to come on AND then did her magic on the battery. Voila.. service light is not on. Problem detected and solved in under 5 minutes. I had first called the dealership but they couldn t see me for 4 weeks!! Who needs them when there s Brandi!!! Thank you Brandi!

  Ken Rossbauer
a year ago
Diligence and courtesy best describes the two staff who helped me. I'm not great with names, but the young man wore his fathers flight jacket the other was a grey haired mustaschioed fella that obviously had years of experience and seemed to be the or a manager.

  Michael Thompson
a year ago
The Booster Pac battery charger was reasonable priced & the sales associate gave me information that was very helpful in troubleshooting my on going electrical issues.

  Rodney Yurco
4 years ago
Jim was very helpful. Came in with what I thought was a battery issue, turns out battery was fine. Even though i wasn't making a purchase and the store was very busy, Jim ran a test on my vehicle which saves a whole lot of trouble shooting time and I'll be significantly more informed if I have to go to a repair shop. Will definitely continue to use this store.

  Grant MacKay
2 years ago
The people at this NAPA are great. We needed some new battery connectors for our RV. Jim make the extra effort to get his crimper from home to attach the correct terminal ends to the wires we needed as well as copied my labels from the old wires to the new ones. Really professional folks. Will shop here again.

  Dina Pringle
2 years ago
The Store Manager , Jim was the best! I was on vacation with my girls & Mother and our truck battery was weak. He helped me get a new battery & installed it for me instead of having to send me away to find a mechanic shop to do it. I would highly recommend this auto store over Auto Zone because they told me nothing was wrong with my battery after having to get jumped off at Harbor Town the night before. Napa is the only store for us !

  Hellanah Bakusi
2 years ago
Parker was a very helpful associate. Needed a snap ring for a busted stroller wheel. He found it in the store and even used pliers to install it on the wheel apparatus. Talk about the extra mile! Help with a stroller issue and that has nothing to do with auto!Good service and good people. Good store.

  Kari Mann
3 years ago
Best service I ve ever had at a parts store! I was so upset about my car not starting, especially since we are on vacation! I forgot to get his name, but a dark haired gentleman helped me diagnose the problem and do some quick repairs. He was truly a GODSEND! I m so thankful he was there to help me! Thank you!!!!

  Cheryl Heustess
2 years ago
Purchased 169.00 battery today..Was told by associate(Parker) they could not install my battery due to their insurance,would not allow installation.If I had known that I never ever would of shopped there.

  Christa Musial
3 years ago
Great customer service! The staff was very helpful and installed the wipers I purchased. When one did not fit will, they found another brand that worked.

  David Gay
6 years ago
THIS is a nice hometown feeling store.....the staff always remember me . They cut up and tell jokes, and make you feel right at home. They can make just about any hydrolic hose you need, they deliver, and almost always have what I need in stock

  Fallon Padr�
3 years ago
I was on vacation and my headlight went out. I was assisted by Jim and he helped me find the right light bulb. I was in & out, no hassle. Great experience!

  Monroe Johnson
4 years ago
Service was great was greeted as I walked into the front door as well as served immediately. Unfortunately they did not have my item in stock but directed me to the other automotive store down the street.

  Daniel Herbert
5 years ago
Excellent service...I called before ariving to check availability and they had the part at the counter when I arrived. The employee was over the top helpful. It will be my goto auto parts store on Hilton Head island.

  John Gallo
3 years ago
Jim, at Napa help me get my car back up and running and recommended Island Tire who fixed my car quickly and very reasonably priced. I Highly recommend NAPA in Hilton Head

  Cowboy Stone
3 years ago
This NAPA store has really been handy for me since I arrived in the area! Thanks for helping me do my mechanical jobs to the BEST of my ability!

  Charles Neeson
6 years ago
I feel good shopping at Napa vs other auto parts stores but it costs so much more than the competitor's. Oil is literally twice the cost as Walmart. Which is why I won't shop at Napa.

  Ruben M. Perez
3 years ago
Went in for for a tire gauge and left with a few other items. The prices were great and the staff helpful and friendly!

  Kevin Quinn
11 months ago
Big warehouse of parts, small store front. Didn't have what I needed.

  emili jimenez
2 years ago
the dulce de leche ice cream is delicious I love the service "and kindness of the girls.

  Allen Mcnamara
3 years ago
Napa is the very best place to get parts they're people are knowledgeable and considerate..... You can't make a better choice than NAPA Auto

  M
a year ago
Very happy that they carry items the others don't.

  Rene' Paul Romagosa
4 years ago
New employees are not as knowledgeable as older ones use to be BUT still best on Island overall.

  Jeremiah Hunter
2 years ago
Been going here for years. Always good people and good service.

  Isabel Mack
3 years ago
Super helpful. I needed a part nobody carries and Dennis figured out a workaround.

  Andre Konstantinov
5 years ago
Very helpful folks.. let me try a wrench before I paid for it to make sure it was what I needed...

  Joseph Ring
4 years ago
Staffed with expertise and professionalism towards parts , great selection

  Pendleton Dunbar
7 years ago
Great customer service. Staff is extremely knowledgeable.

  Josh Ryan
3 years ago
Excellent service if you know what you need.

  Matt King (Matt King BubbleVapor)
5 years ago
Had to have a new fitting put on a high pressure hose. Done in 5 mins