Guaranteed Tire & Auto of Greer

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amber
5 months ago
I had a SUV that I knew what was wrong with it but didn't have time to fix so I took it to them as I needed it fixed ASAP and I'd just gotten a new job. They made it 10x's worse! My car wouldn't go over 20mph without sputtering and jerking and to boot was mistakenly charged 10 times the amount of what the "repair" was. 2 weeks later its still not fixed so on top of just having brand new tires from another place put on among other things I have to pay for this that doesn't even function. Ended up selling it to the place for $500 which my brand new tires were twice that. Stay away from this place! I said screw it and bought a brand new car.

  Mat Schulz
a year ago
I have only ever come here for tires\tire work. Prices are good and work is generally done pretty quickly. I've had no issues with these guys. The office isn't a particularly comfortable place to wait, so I'd make plans for a ride if you are going to be waiting any substantial amount of time.

  kevin muszynski
a year ago
Justin, Tim and Mason. These guys are beyond awesome. Fair priced, honest, and quick.

  Adele Przylucki
3 years ago
They were Awesome!! I showed up on 3 tires & 1 donut needing 2 tires, and I was met with a smile & willingness to fix my problem, no matter what it was! They started working on my car right away. I wasn't even there for 5 minutes I was in and out in less then 45 minutes and off I went not having to worry about a blowout!! My car rides like I'm gliding on ice!! Thank you so much for doing such a GREAT job!! It was my first time there, but you can bet I will be back and will recommend you to everyone & anyone in ear shot!!!

  Christine Coblentz
6 years ago
These guys are fantastic! They were able to get my tires mounted on the same day as I made the appointment! Service was great, staff was incredibly friendly, and when they ran into an issue with my tire, they checked with me before proceeding. I don't feel that they took advantage of me because I was a female.If I need tire services in the future, this will be the place I go!

  Morgan D
3 years ago
Came here to get my motor mounts replaced. Great auto work and excellent customer service. They were able to get me seen and safely back on the road within a reasonable time frame. 10 out of 10 will be back for my future service needs.

  Heather J
3 years ago
Very disappointed with the lack of service i have received. I ve given a lot of business to this company, but I will not be giving anymore.I got a used high tread tire for $50/$55 bucks. It lasted a week. I have messaged on Facebook, called and spoke with a representative and was promised a call back only to never get one. Just save your money and go somewhere else. I really thought they would be fair about this situation but they have proven me wrong. Don t make the same mistake as me. Such a shame. I d give 0 stars if I could.

  Jessica Bessinger
3 years ago
Guaranteed Tire & Auto are absolutely wonderful. Very fast, they work with you on time and day scheduling that works best with you. The people that work there are so nice and helpful. I am definitely bringing all my car needs to them from here on!!!!

  Todd Slater
a year ago
I took my car to them. They took my old starter off and put the new one on. But they didn't put the covers back on the starter. They put a new wheel bearing on the front driver's side. Then they only put 3 lugs back on the front tire. Plus they put the wrong bolts back in the bearing. That stripped out the holes on the spindle. Now my car is in another shop fixing their screw ups. I asked them to refund my girlfriends money. They have not done that yet. I'm hoping they at least try to make it right. We shall see.

  Mike Clark
4 years ago
This was my first time ever coming here. I have a truck with larger sized tires and was looking for a used set. After calling around Spartanburg and coming up pretty much empty handed, I found Guaranteed Tire & Auto online. Upon speaking with Josh, the manager, he had what I needed in stock. Upon arriving, I was impressed by how big the place is. Josh was very polite and very professional and knowledgeable. The wait was a lot longer than what I'm used to for just getting a set of tires mounted and balanced. It was a very busy day for them so i'll overlook it this time. The prices were fair and with a warranty. The building was very roomy and clean. I will definitely be back here again and I highly recommend this place to others.

  Precious Williams
4 years ago
Guaranteed Tire & Auto are amazing!! Unfortunately, they didn't have a tire for my size on hand but Mike and the team was able to put in an order at an affordable price and that will arrive the next day. Also, Mike offer us a ride home because he was very concern about our safety and car. They guys are great!!

  Barbara Stamm (Babs)
2 years ago
Prompt, professional and affordable. I went in for an oil change and an A/C check. Chris was my mechanic and had me finished up and out of there in less than a half hour. I would definitely recommend this place!

  David Shirley
2 years ago
Justin and Tim were outstanding. They gave me a great deal on tires.They were so awesome that I am going back tomorrow for an oil change.Thank you for your awesome service.

  Chad Allen
8 years ago
I got an oil change and used tires from these guys. Took a little longer than they initially said but really, for just over $100 and in 45 minutes I had two tires replaced and an oil change. My car is older so I don't need brand new tires and these were definitely the least expensive but still in good condition. On of the tires was making noise a few days later so I went back in and he replaced it quickly. Comes with a 30 day warranty on used tires so it was free. Highly recommend and will be going there again.

  Theresa
7 years ago
These guys are AWESOME!!! Been there twice with a donut tire on. They had me fixed up, new tire on mounted and ready to drive home within 10 minutes of my arrival! They are great!! They also do oil changes. Wouldn't go anywhere else!!

  Brandon Smith
2 years ago
I had a cataylic converter done on my hyundai veloster awhile back and come to find out they didn't even put all the bolts back in. It was holding up by one bolt. I'm at another shop getting it fixed currently but after having my o2 sensors replaced by yall that not fixing the issue then replacing the cat. $1200-1300 later it still wasn't even done right and it took 3 times of coming back to this shop and it still wasn't even done right. I will never be returning to this shop.

  Erica M
5 years ago
Had my car for a week with a "possible" diagnosis but nothing definite. Quoted nearly $400. They still couldn't tell me when it would be done. This was after the first time we brought it to them for the same issue and they gave it back without testing it? So the new price was on top of the previous expense. Picked up the car and took it elsewhere- the next place had it fixed in a day and a half. The sound is gone and the car no longer cuts off randomly. I gave three stars instead of one because the owner was nice but not really a kind of the other people there.

  armando arey
3 years ago
Horrible, customer service. I had to bring my vehicle 3 times back and even then it was not aligned correctly, then they try to tell me some boggess excuses. What they didnt know is that I have an associates in Automotive technology . I lost money, time, and more money. I take responsibility for not judging a book by its cover, if one see trash, tools, and equipment beat and stacater all over the shop. drive away!!!

  luis rivera
4 years ago
Honest and efficient local auto repair shop. The staff was friendly and knowledgeable. Prices are comparable to the other shops with similar services. I will trust Guaranteed Tire and Auto with all my tire and alignment needs from here going forward.

  Ethan Goodnow
6 years ago
Called ahead and was told they would be able to install some tires before close if I arrived by 530, when I arrived at 525 the doors were locked. If you didn't want the work, you shouldn't have wasted my time and just told me no.

  Ashley Kay
4 years ago
Ive had a tire going flat everyday and putting air in it was getting old so i called about 15 tire places and noone had a tire. I called Guaranteed Tire &Auto and they had one. I let them know i had to pick up my kids at 2pm from school so when i got there they immediately started working on my car and let me know that my driver side tire also should be replaced because it had wires poking out. They were fast and friendly. Ill be going back when i need my back tires replaced as well.

  Amanda Springman
6 years ago
The worst service I have ever experienced. Paid $88 for two used tires, made it less than 5 miles down the road getting on the interstate in 98 degree weather and tire was flat bc we were given a bad tire. Nefty Rodriguez the Manager of this place (somehow) would not help to get us back to Guranteed Tire. We waited on the side of the road for almost an hour. We had to pay $100 for a tow truck to get us back and then he got attitude bc we were clearly upset seeing we (3 women) went through all of this bc the tire they put on the truck was bad. He was extremely rude and cocky and with a smirk came out and offered a oil change for free. When we said that didn't make it right bc we had just spent $88 on the tires then $100 for the tow, it did not in any way make it right. Not to mention clearly they cannot be trusted to work on cars so why would I ever get an oil change from them. So after arguing back and forth with this man and him showing complete and total lack of customer service, he then said he didn't have to fix it at all as if we were lucky? There is a 30 day Guranteed on the tires, so how is that?? He then had us wait for an hour for them to put one tire on the car because he was pissed that we were so upset while they had people standing and not doing anything. All we requested when this happened and we called them from the interstate was that they put the original tires back on and give our money back and they refused. There is no way I would ever let anyone else that I know get completely screwed and treated as poorly as they treat thier customers. Absolutely horrible!

  Carmen Jones
6 years ago
NEVER have I been treated with such vile, contemptible, unprofessional behavior in my entire life, and I'm a teacher! We went to Guaranteed Tire and Auto in Greer with a couple of my friends to purchase two used tires. I know... but I ASSUMED they would be used but safe.... You know what they say about assuming. After purchasing the tires for $88, we left thinking we would be safe to head on down to Lake Hartwell. On our way we went ... for approximately 20 minutes. As we got on I 85, we realized our brand new reconditioned tire was flat! We pulled over and called the them to ask if they could send a tow truck to rescue us from the oppressive ~100 degree temperature. Their response? No , but if you get it here we will change the tire. We called the tow truck . There is only room for one person in the the tow truck. Remember there are 3 of us? So two of us had to stand on Pelham Road and wait for a ride. Ok so....$100 tow later.... we got to the tire store and we're understandably hot, both mentally and physically. The manager, Nefty Rodriguez, came outside to offer us an $ 18 oil change. As if! We politely refused this gesture, he went off! Like a Roman candle off! The way he spoke to us ,with our mom and dad there , was unacceptable! He threatened to not honor the warranty and had us wait for an hour to put another reconditioned tire on...for spite, I suppose. As there were two gentlemen standing around doing nothing. DO NOT do business with this establishment. The manner in which they treat their customers is reprehensible and not a good value for you hard earned money.

  Nancy Werts
8 years ago
needed tires real bad. Steel belt showing on front drive tire. Spoke with Nefty when I walked in. He checked the size of my tire and told me the price. I said I didn't have enough and he took care of me anyway. Good people helping out those in need. Seemed as though all used tires in stock in really good shape. Went to another place before stopping here and wanted $25 each and they had barely any tread left on them. Will definitely come here again for more tires or other auto work. THANKS AGAIN NEFTY!!!

  Karen Medlock
7 years ago
I researched this company before taking my Honda CRV-LX there for new front tires. My daughter took my car in and was amazed at how nice as well as knowledgeable Nefty & his crews are. The only issue I have is where have these guys been all this time? How did we get by without this crew of auto professionals.Karen

  Angel Ray
a year ago
Awesome work and honest workers! Best prices in town. I recommend 100% very pleased

  Chelle S.
a year ago
Staff and techs were awesome. Quick service that helped me while I needed an emergency fix

  Darryl Cheatham
2 years ago
I've been here several time for tires, alignments, brakes and oil changes. They usually get you in and out in a timely manner, I would reccomend them good service at fair prices.

  Ken Payne
3 years ago
Awesome customer service. Justin was expecting me and had me in and out in 20 minutes. If you have a need for tires or mechanical services, I highly recommend this shop.

  KENDRICKS LOCKHART
5 years ago
Got a set of ceramic brakes put on my car and when I left they was whistling. Some of the guys there are car savy and have experience some of the mechanics there are inexperienced and overrated. When you get work done to your car make sure everything is ok because I did not receive what I paid for at all. Teribble serice, very terrible