Butler Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Pam Bryant
4 months ago
Call for a tow at 11pm still was setting there at 4am and had to call another towing company.Butler Auto,towing I would not recommend them for nothing.

  Candia Grainger
a year ago
I was having trouble keeping my truck cranked up just so happen I was at the best place for this to happen ended up at butlers. So happens I live an hour away he was able to get it going for so I could make it home with the kids. I had an amazing experience. Everyone was extremely nice and very helpful. I definitely recommend them for any of your vehicle problems. What I have said don't do them justice just the best place every for your need. Definitely a 20 out of 10 . Look them up and give them a call today.

  Joseph Jenkins
a year ago
I thought butler s was supposed to be a good shop- they certainly charge the same high prices you would expect from a good shop. Long story short, the fixed my truck but destroyed the rear main seal in the process, and quoted me an additional $1k to fix it. They left a dirty shop rag in the engine bay and left my truck unlocked in their parking lot overnight. I will warn the community about butlers automotive and hopefully nobody else will fall victim to this crooked business.Service: Engine repair

  Tami Lynn Jarman
a year ago
Both times we've taken our vehicles to Butler, our issue was diagnosed, parts ordered that very day. And our cars back to us within 3 days. Clear communication. Trustworthy. Knowledgeable. And very reasonably priced. Having paper route vehicles, we have more than a few horror stories from mechanics in Greenwood. We will always go back to Butler in the future.

  Ashley Taylor
a month ago
Good service but very pricey!!

  Karen Sherwood
a year ago
went in to have exhaust checked. they called the next day and said i needed a new fuel pump and sending unit which has nothing to do with exhaust i just had both of those items replaced less than 20 miles before i dropped it off work was done by another shop that doesnt do exhaust work!i asked for exhayst work!! nothing else! they then said the exhaust work would be 1700.00 dollars! i said no thanks and they charged me 99.00 dollars which i wasnt told of when dropping off vehicle! then to top the whole situation off! the mechanic left the fuel pump pressure tester still hooked up under the hood which could of resulted in an engine fire!!! what a terrible experience!! i definitely would not recomend this shop to anyone.

  wayne smith
3 years ago
i have several bad experiences with these people. i was warned that these people was hard to deal with but i went there anyway to give them a chance. first incident, 2 yrs ago i brought my car to them an they couldnt fix it. it turned out i had a bad computer. they charged me nothing but they didnt bother to tell me they tore my rear door handle off car. they placed it back up in door hole so i wouldnt notice but it fell off eventually. it cost me 150.00 to fix it later. second incident about 2 yrs later, my car was rattling an i thought it was my valves. i asked tommy how much it cost to adjust valves because i told him i think my valves is rattling. he told me 75 to 85.00 i was charged 80.00 for a repair i didnt need. he drove my car back to his shop from my house an diagnosed my car an knew my muffler plate come loose an all it needed was a quick tacting that would take about 30 seconds to do. he went ahead an adjusted my valves anyway when he knew that was not the problem. i picked my car up an he wasnt no where to be found. i wanted to know what kind of shape my valves was in. i went back there looking for him 5 times an he wasnt there in 4 different days. i asked his wife if he worked joking because i couldnt catch him in 4 days working. she told tommy what i said an he called me wanting to fight over this. i told him i was joking an we both know you work, i just coudlnt catch you working in 4 days.. i told him the rattling didnt stop after adjusting my valves.. he said it wasnt the valves rattling. he told me my muffler was rattling. i said are you sure an he said to bring it to him now. he put it on a lift an went straight to problem. he knew my muffler was rattling but still charged me 80.00 to adjust my valves anyway. he said theres your problem when he lifted my car on car rack. he knew exactly what the problem was because he diagnosed my car while driving it back to his shop from my house. he should of tacked my muffler sheild back in place an charged me much less. he tacked it an wanted 40.00 for 30 secs of work. turns out he didnt tack it right an it still rattles. i had to take it to another man to fix it right. if anyone should be mad is me because he charged me 80.00 to adjust my valves an they didnt need adjusting an my car still rattled. if anyone advertises on tv a lot an got many cars sitting in his yard for months an years is a red flag to stay away from. a good mechanic dont need to advertise. he also tore up my car 2 yrs ago an didnt bother to tell me. i forgot about him tearing up my door handle. his wife has a nasty attitude i noticed but ignored it when i first went there for help. i did notice someone was opening my back door where they broke it because it was locked when i brought car to them. the valves an muffler is not in my back seat. they was checking my door handle is why they opened my rear door that they broke 2 yrs prior. i am glad people can review online to let others know how these people are. i will not be back there again. god will take care of people like them.

  Iluv Merengue
6 years ago
Please stay away from these people, they're supposedly Christians but have NO qualms in fleecing their customers! I went there with a coolant leaking problem, that I guessed correctly that was in the reservoir, and a lightbulb that needed to be replaced plus a minor problem of leaking windshield wiper fluid that I told them I'd only wanted fixed if I could afford it if the total of the other 2 repairs was not too high. Well, they went ahead and replaced a "line" before I was even given the estimate which rose to $279+ before tax and when I said I'd clearly said it was the least important repair dependent on the cost of the others no apology was offered nor any attempt to make a deal with me so I'd keep the repair. Then I inquired about the price of the coolant reservoir, I was told it would be $70. I asked if they couldn't try finding a cheaper one but I was told again the amount I would have to pay or that I could go pick my car up and just pay $39 for a pressure test (to identify location of leak). I'm a single older woman living on a low S.S. amount so I couldn't afford almost $300, which I knew had to be mostly labor charges, so I went and picked up my car and since I had not "wanted" the windshield wiper fluid leak fixed they went ahead and removed the line. Frankly, I think they should've let me have that repair for free since it was THEIR mistake, but at the very least they should've offered me a discounted price, but these so-called Christians are apparently serving Mammon.A few days later a neighbor replaced the reservoir, which I bought with a lifetime warranty for $33.51 after tax, and the burnt lightbulb (pkg. of 2 $6.99) and did both in about 15 minutes causing my jaw to drop! I was apparently going to be charged about 3 hrs. of labor for a 20 min. job (counting another 5 min. that the pressure test very likely took) - WOW! I wonder how they justify their dishonesty before God!

  Jessica Belcher
4 years ago
The guy who came to get my car act like he couldn't understand the information where I wanted him to tow my car. I had to keep repeating everything to him. I gave him the address and directions, he kept passing the house. I call him and told him again the address, he hung up on me. I call him telling him what the address is when you wrote it on the receipt and he is going to tell me that I dont know the address when I be at that location. The only thing I dont like about this tow service is the guy is not knowledgeable, must not have a GPS system, and is rude. He never said thank you for the business it was like he want your money and not appreciative. I will not use this service again and I hope and pray I dont have to use this tow service again.

  Alan Neel
a year ago
A friend of mine bought a used automobile there and it's been nothing but a headache. Car was nothing but a LEMON.

  Meridy Duncan
5 years ago
I went there to get a diagnostic test done which they say cost $65.00 now granted i already told them the engine stop working so the quess work was out the door key word Engine stop working then he told me i had to do other diagnostic test on the engine without my permission then when i went back he say i need an engine cost about $1700 + Labor then i told him i would be back when i got back he had an Estimate of $6500.00 for an engine + labor so i had my car towed to another shop who found me a used engine wit 94'000 miles cost $1400.00 + $700 for labor which is half the price butler was going to charge me you live and you learn it pays to shop around cause most diagnostic test is regularly $35 max on most basics issues

  John Massey
3 years ago
Very courteous, knowledgeable, and friendly. Will definitely be my new mechanic shop to take my vehicles.

  Victoria Knight
6 years ago
Super fast service!! They defiantly know what they are doing! I will recommend them to anyone and everyone, I wish I could give them 10 stars!!!

  Lonnie Corbit
5 years ago
took my drive-line to them and the were fast and reasonable on putting on 3 u joints.

  Anthony Maggard
4 years ago
I put a lot of miles on my vehicles and every time I take them somewhere else I regret it. Butler's is the best!

  William Adams
2 years ago
Take my work truck here for any services I need, fix in a timely manner all the time love this place!

  Ed Elliott
5 years ago
This is the best place to care of general repairs. The owner Tommy Butler is knowledgeable, nice, and the prices are reasonable.

  Jason Loveless
4 years ago
Overpriced tow that I didn't even want, then, they were smug, rude and overall service was poor!

  William Finch
3 years ago
Super Awesome service! They hooked us up on the price also!

  Khamerron Kizer
7 years ago
Fast service, fair pricing, honest workers. If you're looking for a good, reliable, honest mechanic, look no further.

  Dawn Callahan
4 years ago
Fast, honest service. We've been using Butler for over 20 years.

  Carl Martin
a year ago
They stole the engine out of my friends truck.

  john rushton
2 years ago
Did the exact opposite of what I asked and then charged me $700 .. outrageous

  Ambii g
6 years ago
Bad part of town! Car radios have been stolen in this area and apparently you can't prove who did it!!!

  Kyungho Ro
2 years ago
5% Extra charge when credit card used is Outrageous5% Extra charge when credit card used is OutrageousService: General repairs & maintenanceService: General repairs & maintenance

  Ski Morrison
2 years ago
Work appeared to be done fast at a fair price.

  Darby Bell
4 years ago
Auto repair done right, great staff

  Keri Templeton
2 years ago
They were very helpful and polite

  Emily Russell
3 years ago
Couldn't habe asked for better service

  Travis Anderson
4 years ago
Great service good people