Fred Anderson Acura Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jared Farnsworth
3 months ago
Thank you Sam for making my experience at Acura a positive one. I took my sisters 4 Runner in and was greeted with a friendly personality. Sam then relayed information about the car to me from the technician. I will be taking the 4 runner back for service when the time comes. Very smooth operation at Fred Anderson Acura, thanks again Sam.

  rodney hendrix
a month ago
We had not even decided on purchasing a Acura but we stopped on a whim, we were greeted by salesman Tony and right from the get go we were impressed with his knowledge but also very personable. Needless to say we came the next day and purchased a Acura, could not have asked for a better experience.

  W Johnson
3 months ago
This was my first time visiting this location for an oil change and my experience was great! Tammy at the counter was super helpful and greeted me with a smile! Sam S., my service advisor, was really informative and friendly! Thank you again!

  Rick Simms
3 months ago
Thank you, MattUpdate: Thank you to Matt for providing such great service. My opinion is almost totally turned around.Update: I m having a much better experience with them now. Things are going the right way.

  Rick Simms
3 months ago
Matt was great. I appreciate him. Five star.Update: They have treated me well and things are moving in the right direction. I should have my MDX back tomorrow. Matt has been good to work with.Update: I ve gone in for my first visit now with my appointment I had to create over the phone. The gentleman that helped me match was very good. They need to order the part for me however, it will be taking care of next week on Wednesday. So far it s been very hasslefree, and Matt has given me some good information and was able to answer the questions I had.Update: for right now this needs to be a one star. I have a Carmax MaxCare warranty on my car that I pay extra for. It s a 22 a spec Acura MDX. I went to an independent dealer that works with my warranty and they were great but they were told they can t fulfill the warranty for me and I have to take it to the dealer. They ve got five people sitting at desks in the service department. I asked for help to get scheduled. He handed me a phone number to call. I went outside, sat in my car for about 10 minutes. It put me on hold and at the end no one picked up and it just went to voicemail and said someone would call me back. I don t have time for this. Every minute I m off the road costs me money. I use my vehicle for business. Terrible so far. If it gets better, I ll change it to something better but so far not good.They really need to modernize the whole facility. It does not feel at all like a premium luxury experience from the sales department to parts and service department. They do have a lot of accessories in stock. I like that.

  Graham Olson
2 months ago
Thank you to Tony Messieha for his excellent service and help today while purchasing a 2021 Grand Cherokee Laredo! 5 stars!

  Thomas DiStasi
4 months ago
Like doing business with this dealership until Fred Anderson bought them out. Now there monopolize the curb business in Greenville and screening people on their trade-in value of the cars.

  Fudge Brown
2 months ago
Daughter made a car purchase!

  Cindy Hall
4 months ago
The parts manager went out of his way to get a key fob for me, paid by the out of state car dealership where I purchased the car. Thank you!

  Alejandro Rios
5 months ago
Tom was amazing and so professional. 100% recommend

  Andrew M
7 months ago
So far everything has been great. We really enjoy our new MDX.

  Kevin Brock
4 months ago
Be sure to ask for Tom Elgin! Knowledgeable and professional.

  zoltan mathis
4 months ago
Great atmosphere and customer service

  Joseph Campbell
a year ago
Marcus is great! Highly recommend him and the team!

  Cindy Gosnell
7 months ago
Great job

  Kenneth Page
2 months ago
Great service