First Class Halt

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kathy K
4 weeks ago
I have nothing but high praise for First Class HALT. The service and attentiveness I received went beyond my expectations. Brian specifically kept me informed daily on the progress of a back ordered part and called American Honda persistently to expedite the process. As soon as the part came in they immediately prioritized my car and the work they did on my Accord was excellently done. I was kept in the loop at every turn. I m so thankful I chose First Class HALT, their name truly suits them as they really are first class. I highly, highly recommend this auto service and repair shop!!

  Stephen Lockhart
a week ago
First class H.A.L.T. is truly first class! It is obvious from the first phone call to schedule your appointment that they have their act together. Their staff are friendly, well trained, and professional. Each time I have brought a vehicle to them, they have provided accurate estimates, kept their promised schedule, and completed the repairs correctly. They have never inflated cost beyond agreed services and are extremely careful to accurately communicate any recommendations and related costs along the way. They are also extremely convenient to work with, providing text communications with your mechanic, an online payment system, and even after hours pick up. Thank you First Class H.A.L.T. for your first class service! I realize this review may sound like I was paid, but the truth is I m just a very happy customer whose business they have worked hard to earn.

  Larry B
a month ago
I came into First Class Halt for the first time today. I drive an older Highlander and not only did they solve the noise problem that my other mechanic couldn't find, their customer service and thorough explanation of what they did was second to none. My Uber driver..that they provided (free of charge) drove a Lexus, and I told her she needs to bring her vehicle here whenever she needs it serviced.I found this shop after reading all the great Google reviews so I had to leave mine as well. This is my new go to mechanic..These guys are courteous, extremely knowledgeable and thorough..and on top of it all, reasonably priced.

  Scott Bunce
3 weeks ago
Another excellent experience! First Class HALT was able to get my vehicle in super quick! They diagnosed the problem and fixed it quick and at a reasonable price. They are honest and trustworthy! How could you ask for more!

  Elise Resnick
5 months ago
We recently bought a used Toyota that we knew needed work. We were referred to HALT and they were wonderful! There were several issues with the car that needed addressing and all were repaired in a timely manner at what seems like a reasonable cost. Andrew and his team are clearly experts and wonderful to work with. The team is very organized, the place is clean and we were treated with respect. Best of all, our new 2010 Corolla is now running great! We highly recommend HALT. Thanks Andrew and crew!

  Greg Sisk
4 weeks ago
I used First Class Halt for the first time this month. It could not have been a better experience. The customer service, communication, work done, and the follow up completely exceeded my expectations. That place is a role model for what great service is supposed to look like. I highly recommend First Class Halt - Cherrydale.

  Ashley Perry
a week ago
Very professional, knowledgeable & friendly! I brought my Honda in for routine maintenance & was exceptionally pleased with the communication & helpfulness. Shout out Logan! Thank you!

  Stephen Duhon
a month ago
Staff was courteous & professional. I was kept updated & informed on all the work that needed to be done. I feel assured that all maintenance was thorough & meticulous. I will continue to use 1st Class HALT for all future service & maintenance.

  J Ferguson
a month ago
Had my 2002 Lexus RX-300 serviced in February 2024 at HALT Cherrydale. This was the first service on the car in a long time, and required a lot of work. Excellent friendly staff and great service. The car looks and drives like a new car. I'll definitely go back to HALT for future service.

  Michael Nelson
a month ago
Curtis and all the fellas here have been great. Professional, punctual, and competent, First Class Halt at Cherrydale can be trusted to get it done. Not the cheapest necessarily, but you get what you pay for, and these folks absolutely are worth the dough.

  Robert C.
4 months ago
Arguably the most professionally run mechanic shop in Upstate SC, and it's not even close. I've had them work on several of my Hondas over the years and have always had good service.On my latest visit to have an electrical issue addressed on my 17' Honda Accord Hybrid, Andrew & Curtis went above and beyond to keep me informed throughout the process from diagnostic, to repair, to pickup of my vehicle.Couldn't be more pleased with my experiences over the years and recommend this shop to anyone who values excellent customer service.

  Ronald X
10 months ago
Took my Lexus RC F in for an oil change and regular maintenance. They checked it out thoroughly for anything else that was possibly needed. Everything checked out fine and I was well pleased with their service and professionalism. I highly recommend them.

  Dina Shaur
4 months ago
My car was working completely fine for years until I took it in for a $2300 brake repair. As soon as I got it back, problems. I took it back and they said it was the spark plugs. They were sure of it. Paid them more money to have them replaced. Got my car back. It still is having a problem. It s hardly drivable. They said I could pay more ($160) to have it diagnosed. But that wouldn t even be credited back to me if I got a new repair with them. You d think they d do a diagnostic for free since I d already paid them $2500 for two repairs. One in which they recommended would likely fix it, and it didn t.Thanks for nothing. Now I m broke at Christmas. No need to reply a lengthy explanation on here HALT. You all know you re scammers and crooks. Shame on you. I feel sorry for anyone who walks through your doors trusting in your services.

  Allyson Bergin
3 months ago
Love First Class HALT! They are so easy to work with. The staff are kind, considerate, honest and trustworthy. And they are great at fixing cars!! The total package!

  Symone Gamble
2 months ago
Took my Toyota Corolla for basic maintenance. Was concerned with the quoted time to complete the job but after I was informed on how diligent these specialists do their job I was relieved and felt at ease knowing my car was in good hands. I will bring my Toyota here until she takes her last breath!

  Ike
4 weeks ago
Our car had a loud rattle that we could not locate. The technician drove with me in a test drive and located problem before we got out of parking lot. Problem solved and at a very reasonable cost. Everyone there was super!!

  Mitchell Webb
6 months ago
The service here was extremely efficient. I was provided detailed photos and an itemized print out of the work needed to be done on my vehicle. This was the without a doubt the highest level of transparency from any mechanic shop I've had including The Honda Dealership.Services: Transmission, Auto engine diagnosticServices: Transmission, Auto engine diagnostic

  bob jones
7 months ago
It was our first experience with Halt! We definitely had a First Class experience! We had always taken our Highlander to a Toyota Dealer to have our servicing done! It is so refreshing to deal with people that actually like their jobs! The attention to details and the comprehensive assessment to what we did and did not need for our auto was truly eye opening! Thank you and we will be back again!!! Dell and Lorraine JonesServices: Tire rotations, Vehicle Inspection, Auto maintenance

  Billy
a month ago
Good people, good prices. They often do more on their services that the dealership so if prices are higher than dealers, look at content.

  Jenna Conner
8 months ago
They were so helpful and kind! They were honest and thorough. When I came to pick up my car, coincidentally, my mom (my ride) was having an issue with her Honda. They graciously gave her good advice on what to do, and helped. I ll definitely bring my car back here, and recommend them to others!

  Bobby Dendy
6 months ago
U talk about 1st Class!!! This company is 1st Class all the way!!! It s the first time I ve had a repair shop send a Uber for a customer, in order to have the customer receive his completed serviced vehicle returned in a timely manner, instead of having the customer wait another hour before their vehicle could pick the customer up! Semper Fi First Class HALT Service: General repairs & maintenance

  Ariel Hartman
2 months ago
Great service and clear options. Pricing was reasonable and the work was done in the time they estimated. The local Uber service is convenient.

  James McCluney
5 months ago
First time experience and it was professional and awesome. They were very thourgh and detailed with my car. I appreciate their recommendations and suggestions for my car, thanks guys.Services: Auto engine diagnostic, Vehicle Inspection, Auto maintenance, Oil changeServices: Auto engine diagnostic, Vehicle Inspection, Auto maintenance, Oil change

  Rebecca Hylton
11 months ago
I was impressed with the professionalism, quality of customer service, and the wealth of knowledge they have and were willing to share with me on my vehicle. I was a first time customer after not-so-great-experiences at the dealership. I cannot recommend them enough. The peace of mind I had knowing my car was in good hands, every expense was explained to me, and the time they took to cover all auto replacement part options was unbeatable. Their care for the customer and vehicle is unmatched. HIGHLY recommend.Services: Tires, General repairs & maintenance, Tire rotations, Auto battery maintenance, Auto tire replacement, Vehicle safety inspection, Auto maintenance, Oil change

  Elizabeth Meighan
8 months ago
Took my 2016 Honda civic here with codes coming up and symptoms of a transmission gone bad. They were super communicative with me throughout the whole process and extremely honest. It turns out instead of needing a whole new transmission, they were able to flush the system out and replace the fluid, and it fixed the problem! They could have easily just said I needed a transmission and I would have took their word for it as I m no expert. I will be going here now for regular oil changes and anything I might need with my Honda. I highly recommend this place.Services: Transmission, Vehicle Inspection

  John Roney
11 months ago
First Class HALT did a great job with my brake repair and other services. They provided a detailed comprehensive inspection of my vehicle with a no hassle approach to me deciding what should be addressed immediately and what could be delayed for future visits. Overall they did great work, were very professional, offered shuttle service to my house, and all very timely too. I will definitely use them again in the future.Services: General repairs & maintenance, Auto brake repair, Tire rotations, Vehicle Inspection, Oil change

  Kevin Lewis
11 months ago
Great customer service!! Upfront about all services needed. No hidden fees. Didn't try to sell me anything I didn't need. Overall I was very satisfied with my experience and I will be bringing my car there for all future service. Oh, and Curtis and Dave were very polite and explained everything in a way that was very easy to understand. Great job!!!Services: A/C installation & repair, Air conditioning

  James Rhoten jr
3 weeks ago
Pleased with the work done on my Toyota Tacoma. F.C.H. now has all my business on future repairs.

  Shelden Timmerman
8 months ago
My car would not start. I had it towed to First Class HALT Cherrydale. With no appointment scheduled they quickly checked the car and determined the starter was not functioning. They replaced the starter and had the car ready for pick up. The cost was very reasonable.Service: Electrical repairService: Electrical repair

  Tom Galasco
6 months ago
Completed a service on my 2013 Honda Fit. They were very clear and helpful on maintenance items. My Fit is running better than ever. Very good shop.Services: Air & cabin filter replacement, General repairs & maintenance, Tire rotations, Auto maintenance, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Tire rotations, Auto maintenance, Oil change