Pound Automotive Group

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  shayla benton
a month ago
Amazing dealership!! We drove up from summerville and everyone including Chad was absolutely so kind and helpful in making my dream of getting a new car come true. They made the process so simple and fast, highly recommend checking them out !

  Ashley Boyd
a month ago
I recently purchased a 2018 Traverse with Chad and I couldn t have asked for a more pleasant experience! He was very attentive and quick to respond! I highly recommend getting a car from them, it will definitely be worth it! I can t thank them enough!!

  Christian Carlson
5 days ago
Chad was so great to deal with, we did the entire deal over the phone. The Acura TSX was perfect, even better than described. Next time I need a car, I will call Chad first!

  Kendrick Bracewell
8 months ago
Great experience! They got me on good wheels and took care of the whole process. Highly recommended.

  Erica Wagner
a year ago
I am so very thankful that my boyfriend found Pound Automotive!!! They helped me get a car when no other dealerships would . They were patient with me and so kind and there process was very fast and sufficient! They made sure my car was clean and full of gas when I came to get it . I highly recommend this place to all familys ! It s hard to find a trust worthy and good dealership but this is the only one I found !! Thank you guys so much !

  Romy Nos
a year ago
My family and I replaced our older model Minivan for a newer model at Pound Automotive and couldn't be happier with the entire experience! Our salesman Ray and the GM Chad were absolutely fantastic to work with, and accommodated our specific price point needs well with both a generous trade in value of our older minivan and coming down on price to where we needed to be with the new minivan. Southern hospitality at it's best as they made all 5 of our kids and my wife, feel very much at home in both their lot as well as the office with plentiful beverages and entertainment, while dad finishes paperwork. I couldn't recommend these folks more for those looking for great vehicles at great prices as well as being treated like family from start to finish. Check them out, you won't be disappointed!

  Ray Hadder
a year ago
Awesome family owned business that took care of me. Chad held the vehicle for the 2 hours it took me to get there, the vehicle was great and at an awesome price, paperwork took 30 minutes to complete, and Chad went the extra mile by giving me a ride from the airport so I could return my rental vehicle. Can't stress how appreciative I am and how much I recommend Pound Automotive.

  Caitlin Patel
a year ago
My experience with pound was amazing. They are super nice and gave me a great deal plus it was super fast and easy. All of the financing was over the phone and e signed. The car rides great and was exactly what I was looking for. I highly recommend Chad and will refer anyone looking for a used car to them!

  Ashley Weston
a year ago
Great dealership!! Working with Chad was wonderful--very honest and up front. I felt like I was dealing with a friend! I love my new purchase and will definitely buy from him again!

  Vashon Berry
9 months ago
Purchase a black 2011 Ford f150 lariat a little over a year ago . After purchasing it ,within two week I replace brakes front and back plus rear shock, ok no big deal plus chad went half with me on the repairs. After having truck for maybe two month I noticed that the truck road noise was getting louder and louder. I Initially thought it was the mud tires but in fact it was the rear end which was shot and needed replacing . I informed Chad at pound about the truck. He told me to bring it in and he would take care of it . About four months later I took the truck to the Ford place because it had a recall about its sudden down shifting and need to be reprogrammed. I have been experiencing this issue so i understood the recall . The recall was wordwide for certain model so ok no problem.The Ford place reprogram my truck. While at the Ford place I was told that the transmission fluid was black when they checked it and my transmission will need to be replaced soon and that the price was 8,500. Imagine my disappointment once again on a truck i still have a substantial amount to pay for. Truck been sitting in garage until I figure out what I'm gonna do . My experience with my first truck has not been good at all. I drive Leisurely and to work occasionally. I don't haul with the truck nor have i ever been on any other terrain beside south Carolina roadways since I had it. I now have a big LEMON sitting in my garage I'm paying for and it super sucks. Lesson learned,,be careful buying a use truck

  Kevin The LegendaryKrow Carson
a year ago
I want up there Saturday, talked with one of the sales representatives I guess, he had me look over one of there vehicles it was a nice vehicle, they told me it was the one I'd be doing the application for, so I wasted my time going through the whole process of doing that, when I got a called from the place they go through for financing, it was a completely different vehicles from the one I was supposed to be getting help with, then after waiting a hr and being told that it was up to they finance place to determine my eligibility I found out pound was the one that denied me. So when I called to ask and confront them about all the confusion and lieing I was hung up in my face and I wasn't nearly as rude as I should have been didn't even cuss at anyone key take away is they do shady business. I'll be sure to make sure none of my friends or family do business with them..

  Roll Tide
a year ago
Bought a 2011 5.0 f150 XLT 4WD with 171,000 miles from here, 4 low doesnt work and I had to fix the censor. Also have to replace the valve covers, oil pan, and rear main seal and it s been leaking oil slowly since we got it. Other than that staff was nice, the inside was clean. Other than those issues the truck drives fine. I m not going to blame them for it since they took it to a mechanic so I blame the mechanic. I would buy from here again.

  Tina Beckman
2 years ago
My husband and I purchased a 2015 Subaru Outback from Chad Pound. We love the car but what sold us was the exceptional customer service we received. We came from out of town and so glad we made the drive.Everyone was very friendly and welcoming. Don t look any further for your next vehicle.

  Brittany Snelgrove
11 months ago
Chad and everyone was so nice and very helpful! They helped us get into an amazing vehicle. I will recommend them any day of the week!

  Lin M
a year ago
Bought a car and had a couple issues the first week. They went above and beyond to make things right and make sure I was happy!! It is unusual to get service after a sale these days but they certainly did provide that! I would definitely buy another car from them.

  matthew lown
4 years ago
We had a awesome experience with Chad and Glen, No pressure great car buying experience. Bought a 2009 X5 in 2015, still going strong. Great quality vehicles at a reasonable price. No need to worry about the local fly by night operations. Stop here first.

  Xu Jiarong
4 years ago
Great experience! I just buy a used car there and the car is awesome! Every friend of mine love it! People there are so nice too. When I failed to call the insurance company, they help me call them and print the document for me. Also, because I will leave in 10 days after I buy my car, so I need my plate early, so I email them about this today. And Then, Chad emailed me back saying he is trying to give me today! And not only he give me the day I told them and the second day I buy my car, But also he take it to me at USC! He is so nice! If I buy another car someday in SC, I will definitely go there again. Absolutely recommend.

  Henry Epp
4 years ago
Excellent staff easy to work with and incredibly helpful! If you are looking to buy a car without headache or hassle, I would highly recommend checking out Pound Automotive Group. . They are selective about their inventory and you ll find prices far below market. Buy here. With confidence. Great quality cars, great prices, and exceptional customer service; there s no reason to shop anywhere else.

  Pat & Mickey Brown
2 years ago
Pound Automotive is a very good place to buy a vehicle. This is the second vehicle our family has bought. We bought 1/5 years ago still have it no troubles & son just bought a nice truck. Good people to deal with.

  Christopher Moore
4 years ago
Chad and Glen are great people. Good, honest, Christian guys trying to make a living. I purchased a car from them a little over 3 years ago when my truck blew a motor. They were up front and honest that the cars air conditioner was having some issue at the time I test drove it and it was getting repaired by a good mechanic the next week. I have had 0 issues with this car since my purchase and the ac was repaired properly and has worked great. I know a couple folks in the automotive industry in Columbia and all of them have the same opinion; the guys at Pound are good honest people.

  Bobbie Chesler
4 years ago
My husband and I have been vehicle shopping for a few weeks we have been to every larger dealership in Columbia as well as many smaller lots hands down no question the most friendly and best customer service goes to this awesome group here! We didnt buy with them yet but bought my current Toyota from them and even 4 years ago they still stick for the hospitality with no pressure and friendly environment! You seriously are missing out if you haven stopped in!

  Michael Ketcham
a year ago
Friendly people. Not high pressure for sale. Decent used vehicles. We bought a car from them.

  Hailey Fulmer
4 years ago
Chad helped us with our entire purchase. He was so kind and helpful the entire time we were there, he made us feel like family. He listened, he showed us that he really did care what we bought and if we would like it. We showed up one afternoon just to look at it and see if we liked it enough to buy it and we did. The next day I was able to bring it home. He explained everything to us so simple that we didn't overthink it too much but just enough to know what all was happening. I went from a 1998 Chevy to a 2017 GMC and it's only been a few days, but it's been absolutely amazing. I can't thank Chad enough for how much he's helped us. If you're looking to buy anything, I recommend Pound Automotive 100%.

  Robin Broad
4 years ago
Wonderful people and excellent service. Our car has been a quality purchase from this dealership and will definitely consider them for future vehicle needs. No stress and good communication. Couldn't have asked for a better car buying experience.

  Driving for pleasure
2 years ago
Very happy with my purchase, super nice people to deal with, Chad was my salesman, great experience, nice selection of quality vehicles, was absolutely worth 3 hour drive from NC. Highly recommend this dealership.

  Seth Wilkins
5 years ago
My family has bought several vehicles here, and all have been satisfactory. We still have one that has over 300,000 miles and is still going strong. I personally have never bought a vehicle here, but will give them a look in the future when I am in need of a vehicle.

  Adeline Badillo
2 years ago
Best experience purchasing a vehicle I ve ever had. Everyone was professional and genuinely happy to help and work with you to get you in the right vehicle. Definitely recommend them.

  Crystal Baier
5 years ago
Love my Lexus gx470. Extremely professional. Got my tag and registration very fast. Had one hang up with my vehicle, and they handled it better than I think a new dealership would have. Would 100% buy from them again.

  Sally Caballero
2 months ago
Thank you for your fast efficient service.

  Shannon Huffman
4 years ago
Chad sold me my first Ram1500 it was a trx. Heck he got brand new tires and did a beautiful detail job too! Financing was a breeze and no hanky Panky. He knew what I could afford and worked with me! Even gave me a great deal on my d F150 that had 265k miles on it!!! Which he actually redid the whole inside and fixed up the issues and drove himself! He and his family have been great! When I m in need I will use pound automotive again! Plus I send everyone there!