Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chad Walker
a month ago
Walt, Richard and staff are extremely personable and professional. They are the best in the business and are a great asset to the Florence community. Their trustworthiness and reliability is unmatched, which is why our family relies on them as our go to for anything auto related.
Debby Price
2 months ago
Walt and Richard are the best. I went to many different places before I found them. They are honest and friendly. You know they do only what is needed and don t try to rob you. The only ones to go to for your car repairs!! Give them a try and you ll keep going back when needed.
Leon Yarborough
5 months ago
When I need to have a Great Job and Satisfaction is the Result. I go to Creel,1. Consideration for the Client2. Respect and Responsibility for the Vehicle drivable and Family3. Each and Every Detail Paid Attention To4. Earn your Trust by Our Standards5. Learn to use the Best Techniques
S D93
2 months ago
I have only had great experiences here. They are very nice and trustworthy. Everyone recommends them, and that says a lot.
Sarah Gibbs
a month ago
They always take care of me and make me feel heard and respected. They continue to listen to the needs of my higher mileage car and have eased my worries
Steve OHarra
4 months ago
Incredible service! Pricing is excellent! Quality of work exceptional. I will never take my Tundra anywhere but here for repairs
Melissa Demars
9 months ago
I have used Creel for 10 years. Excellent customer service. They treat you like family. They are honest and always work hard to provide the best pricing. I cannot say enough good about this team!
v b
10 months ago
Everyone at Creel is amazing! Professional, experienced, honest! Great service fair prices. Ladies, if you are in need of a place you can trust, GO TO CREEL! They're truly awesome!
Matt Flintrop
5 months ago
I ve had every vehicle that I own there and the guys always take great care of me.
Adam Silverman
8 months ago
Super friendly, went out of their way to get in parts that we needed that the local suppliers didn't have. By afternoon, they had the parts in hand and were working on our car. Prices very fair. Highly recommend!
Ann Peebles
2 months ago
Creel Tire and Auto is terrific! Knowledgeable, friendly, and helpful. Wouldn t go anywhere else!
Debi Cuthrell
8 months ago
They were recommended to us by a neighbor. We are new to the area. They got us right in diagnosed the problem and fixed it within the hour. The cost was very reasonable also. They will get all our business in the future.Service: General repairs & maintenanceService: General repairs & maintenance
Galloway Gaskins
8 months ago
The repair was great. The cost was reasonable. It took several days before the work was performed; however, the job was well done. Great customer service.
Melissa Emerson
a year ago
Such awesome service and so trustworthy. I can count on these gentleman to take excellent care of me and my vehicle. You can trust you re in good hands and will be treated fairly by them. Single women: you can feel good about going here and not worry that you re being taken advantage of. Unless you are a mechanic or married to one, I recommend Creel Tire & Auto.
Christine H
9 months ago
We were traveling down I-95 when our tire sensor indicated low pressure. Sure enough, we had a leak. We found Creel Tire and they squeezed us in on a busy Friday before a holiday weekend. They patched it up and got us back on the road. Cannot recommend them enough!Service: TiresService: Tires
Nick
10 months ago
This one is personal, bear with me..My girlfriends father passed away recently and he was the families car guy. I'm an IT guy. I fix computers, but can't fix cars. And my girlfriend isn't good with them either.In the world of mechanics, it's VERY difficult to find someone you trust. Mechanics have lied to me, damaged my car, overcharged me and various other issues. For this reason I don't like many mechanic shops.My girlfriend went to this shop to let them know her car was shaking. First time being there and it was PACKED (I would later understand why). She waited and they took her keys and started working. Not much clarity as to what was going on or how long the wait was.But they were quick! Less than 35 mins later they're back to talk to her. The guy found out she didn't know anything about cars and showed her the fluids to check and what the essential things were to care for her car. He also explained in great detail why her car was shaking and how they fixed it. They let her know that she could always bring it in if she was worried something was wrong and ensured her that they wouldn't ever judge or give her a hard time.Pros:Very kind staffVery fastHigh quality workEducational and interested in the customers best interestsNo aggressive upsellNo 90 pt inspection intimidation tacticsNo jargon or talking over someone's headCons:Communication is low sometimes, which is to be expected when the shop is super busy. (Open another location! The people love you guys)Overall these guys gained a customer for life today. Thank you for being a fantastic group of people.Services: Tires, General repairs & maintenance, Wheel alignment
Melissa k.
9 months ago
Amazing service!!!! Friendly staff. Fair prices. Knowledgeable mechanics, and techs. They go the extra mile. Woohoo! Thank-you, Creel!Services: Tires, General repairs & maintenance, Wheel alignmentServices: Tires, General repairs & maintenance, Wheel alignment
Lehcar
a year ago
Can't say enough good about their customer service. Smiling faces and helpful crew. Excellent. I have more work to be done but so far I am glad I went there.
Kat
6 months ago
I absolutely love Creel. I just started going here and will not take any of my vehicles anywhere else.
Wanda Pridgen
11 months ago
Very friendly, fast and accurate. I will come back to this place in the future if need be. They even clean the grease off the front of my car that a previous mechanic had left.Service: General repairs & maintenanceService: General repairs & maintenance
Liede K
4 months ago
Never disappointed. They do good work.
Brian Kennedy
a month ago
Great service and honest proprietors. As good as it gets! They always take good care of me.
Patrick In Florence
2 years ago
Can't say enough good things about this place! Friendly staff, great owners, Walt and Richard are absolutely amazing and are always willing to do anything they can to help their customers even doing some small jobs for free and not charging for their services or time. Best place for Auto repair I have ever found! Highly recommended!
Rick
4 years ago
This is not just the best tire service in Florence it is the absolute best business in Florence. Rick and Walter are just amazing people and business owners. In my 12 year history with them they have never NOT gone above and beyond to help. They have always treated me like a good friend or family at every interaction. They've never balked at giving me free advice or picking up the phone and calling around to get someone to help when they can't. (Rare event)Their repairs and services have always been a 6 on a scale of 1 to 5! They have serviced my last 3 vehicles with incredible integrity. The service is on time and affordable and always done right.I don't know how to express the props they truly deserve but assure you it's THE BEST service of any kind of business in the Pee Dee.
Clint Scott
7 months ago
Best auto repair people period! Honest and easy to work with. I won't go anywhere else!
RH Chizmar
2 years ago
Both my daughter and I have been so pleased with the level of service and professional care from Richard and Walton and their staff. The biggest difference seems to stem from very basic and good old fashion qualities my father taught me and exemplified: honesty, hard work, go above and beyond to please and serve, give your best and charge a fair price. This week, they went above and beyond; after installing a new set of tires, they asked me to text them when I reached my destination since I was going to be traveling alone. I believe God has blessed them with such a successful business and reputation because they they ve earned it. Thank you, Walton and Richard, for your integrity of Service and for caring.Services: Tires, Wheel alignment
M P
a year ago
Creel is always top notch. They re honest and they don t rip you off. Always polite and just great folks all-around!Services: Tires, Auto A/C recharge, Oil changeServices: Tires, Auto A/C recharge, Oil change
Tyler Jenkins
a year ago
My car was making a strange noise. They instantly knew what it was. They quoted me a price. Because it didn t take as long to fix as they thought, they were HONEST and lowered the labor cost. AMAZING customer service.
Scott Copes
7 years ago
I rarely leave reviews however the service here is exceptional. Good honest owners on site as well as their employees which defines a successful business. I've been going here for 15+ years and wouldn't think of going elsewhere. If they can't fix it, rest assured that whoever they refer you to will be honest and affordable. Great business ethics. Family atmosphere.
R H
3 years ago
They re ok. Pricing is pretty good, however professionalism needs some work. My husband took his car there a few months back for a diagnostic & some work. My husband was there for about 6 hours! He said the mechanic that was working on his car kept stopping to service cars that were considered quick jobs . Now mind you my husband had made an appointment so his car should ve been top priority until his repairs were finished. My husband asked him to look at several other things on the car, that were issues/concerns, however he did not, he must ve forgot being as though he was preoccupied with all the other cars. We have not been back since then and will probably never be. Nice people, but professionalism needs lots of work.