Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alana Buddin
6 months ago
HEARTLESS THEIVES! If I could give 0 stars I would. I recently lost my father and this company was called to tow my dad's truck where the incident occurred and not only were they inconsiderate of a tragic situation but they left the vehicle out front for every one to see including his immediate family and then charged our family a gate fee when the truck wasn't even behind the gate. Then after searching everywhere for my dad's apples watch, it showed it was last pinged at their location, officers went out and they admitted they had stolen the watch from his truck. PLEASE DO NOT USE THIS HEARTLESS AND THEIVING COMPANY!!
Danielle Buddin
6 months ago
Company STOLE by deceased husband s Apple Watch out of his truck. The police called them to tow my husband s truck. They were extremely rude and inconsiderate about the situation, left the vehicle in plain sight. Never use them, especially dealing with a tragic circumstance. Disgraceful!!
Kitchen Little
4 months ago
Great Service and great price! I always use them and I ve never had a problem.
Justice
a year ago
Company was dispatched by my insurance company. They immediately called and gave their ETA as well as other options in case their ETA didn't work out for me. They provided text updates for which I was very appreciative of. Would highly recommend.Service: Car lockoutsService: Car lockouts
Laebony Singletary
a year ago
Provider always give ETA of two hours and NEVER SHOWS. Why accept the job and you can't complete the task? I always have to cancel the tow and find someone else. Most definitely not reliable at all!
Robert kaylor
3 years ago
Did not want to use them was forced to. Do not recommend charged way too much, got charged an extra day of storage, paid up front on Saturday for delivery on Monday. That Monday I got told it will be $60 to deliver and got told sorry I forget to tell you . Stay far away!Service: Car towingService: Car towing
Seth G
5 years ago
Great service! Arrived quickly, affordable price, respectful, everything you d want when you re stressed out about needing to be towed. Will definitely use again if needed, and highly recommended to anyone else in and around Sumter.
MR Goode
4 years ago
If I could I wouldn't give any star. I call to get a quote and he gave me his price. I call back and try to negotiate the price that l could afford. He got nasty and cocky and told me "Since you want to call back and tell me the price you can give, let boost up the price l gave you." He also mimic my voice and stated that his price couldn't be beat. I couldn't believe a "businessman" could treat a potential client like that. I found another company (which l will be a lifetime customer)and he was way cheaper than what l was willing to pay that l gave him a tip. To the community: You don't have to take nasty customer service even if they claim they'll the cheapest - do your research.
Joseph Croft
5 years ago
Do you know Mr. Alston. I love just coming here and visiting with him. He's always got some type of story to tell. But for professional towing and tires this is the place to come to . You can get brand new and used tires here. And they don't hurt your back pocket like some of the other places. Just take my word and you don't know that you're in the right place when she talked to them.
Virginia Newburgh
11 months ago
Asked to be paid half up front; $250 then pay the remaining $250 upon completion of the job. No show for the job and kept my money.!
David Griggs
3 years ago
When dealing with people sometimes you just click. Friendly, on time, extremely helpful, great value. But I can honestly say I hope I never have to call them again. Service: Car towingService: Car towing
David Bates
6 years ago
Mr Alston and his nephew got us out of a very BIG pinch.... We own a towing service in Columbia and had to come to Sumter to get a motorcycle.... We did not know that the dirt road our customer was on was in such horrible shape and I ended up getting very very stuck with my truck and trailer..... Alston Towing is fast, affordable and will definitely use him anytime...
PRECIOUS
4 years ago
VERY UNPROFESSIONAL! I needed a jumpstart and he was very rude like he didn t want to help me. My insurance company sent him but if I had an option I would NEVER call for his services!
Natosha Anderson
2 years ago
It was fast n friendly ....i would highly recommend...they are amazin...its my go to tire n towing
Cassandra Lang
2 years ago
Always a great experience and timely service in a time of need.
A Rog
a year ago
Was towed in the matter of ten minutes from calling. Prompt and professional.
Sarah King
4 years ago
Very clean place for a towing business I would love for Mr Alston 2 pulled my car anytime
Blondie2x
5 years ago
Very professional service best price in town!
Michael Olden
a year ago
all day no problem.
Fat Bob
2 years ago
Best price, quick and easy tow.
Gregory Sigler
6 months ago
Get to you fast
Marvin Colclough (Messy)
a year ago
Wasn't so high prices is not high
Kenneth Ramsey
2 years ago
Good towing service and tire repair
Eric Hunter
a year ago
Did decent job towing.
Lynda Dennis
4 years ago
Call but didn't have the part I need .
Jeffery Lucas
6 years ago
Good deals on tires affordable towing
Bennie Haynesworth
a year ago
Down home
Stanley Dinkins
a year ago
Great!
Tonya B.
a year ago
Quick and courteous!