AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  crystal jeter
4 months ago
My daughter and I went in today to get a bulb for the tail light. I had no idea what kind of light and had no idea how I would get it put in. The manager Leslie went above and beyond. She found the right light and she put it in for me. The entire time she talked and laughed with us and it made me feel very welcomed and cared about. I truly appreciate that! From here on out it will be AutoZone for us.

  Jenna Ard
2 months ago
Came in here tonight, it was close to closing, I do understand that, but I was on a road trip with My 5 children, my car started acting up, I pulled into here and asked a question, the polite young man wasn't sure about my question and needed to ask the manager, who was with another customer, I waited, I could see the "manager" was already irriated, I walked outside to take another look under my car while he finished with the his customer, so when I seen the other customer was finished I get out from under my car and HE TURNED THE LIGHTS OFF, walked out, without saying a word, locked the door, got in his car and SPED off, I had a simple question and just needed guidance, and he left a mom in a minivan with 5 CHILDREN, sitting in the dark. I am still in disbelief about it. Don't waster your time with this RUDE man, go on to the next auto store you can find.

  kj robbi
4 months ago
This man hung up on me! Apparently two minutes on phone was too much of his time. If I'm going to spend $200 at your store, three or four minutes on phone shouldn't be a problem. And it shouldn't be a problem if I want to be certain that I'm actually going to purchase what I'm calling about. It's why we call first. (Sat Nov 25 @ 1:10pm)

  Nick Eagle
6 months ago
I had to pick up High Quality Oil, Transmission Fluid and Rain X bug removal Fluid. This shop is located off of Main Street in Duncan,SC across from Ingles. They always have what you need and the Staff are very helpful and Friendly.This is where I chose to get all my Vehicles Maintenance. Plus if they don't have what you need they can order the part and it only takes hours to show up.

  jamie packer
6 months ago
Ronnie saved my day! After a horrrrrible day at work literally 2 min. From home at a very busy 4 way stop.... car died. 3 of the most awesome people ever stopped to help me and got me to auto zone. Ronnie immediately cane out saw the problem, fixed it, still tested the battery etc... and I was good to go!!! (In literally 5 min tops) Now if Ronnie could fix GFL waste mgmt. Got home they didn't pick up my trash hahahaha without this blessing of the 3 men and Ronnie at Auto Zone I would hv had a severe tantrum and cursed out gfl but...... I decided to pray and be thankful for what I did get today instead. Woohoo! Thank you!!!!!!

  Teresa Ward Official (The Dream Jedi)
8 months ago
I am so incredibly impressed with AutoZone! And especially with their employee, Wayne! Incredible customer service and price. I had gone to advanced auto first and they had NO clue about my situation and I went to AutoZone and they immediately knew what to do and had the best price and handled it immediately. I won t be going anywhere else but here from now on! Highly recommend! And ask for Wayne and tell him Teresa sent you! Lol

  The Bestfriends !
3 months ago
Brian went above and beyond putting my wipers on in the rain. He is always so friendly and helpful.

  Justin Whitener
a year ago
Great customer service. After initially not finding the part I needed to finish my project (lower radiator hose for 72 truck), salesman walked over to the store next door to let me know he found it. Went back made the purchase and finished the job. Thanks to the folks at Auto Zone in Duncan, SC.

  Orlando Baylark
10 months ago
Had a problem with my headlights. I previously went to another truck stop and they couldn't help. So I decided to go to the AutoZone down the road. An employee named Wayne came out in 90 degree heat and had it fixed in less than 10 minutes. Thank you very much kind Sir. You're awesome.

  MODERN
a year ago
New to Duncan area and I prefer it to Advance. They have always taken care of me. A certain gentleman there wish I remembered his name went above and beyond for me a couple times on some installations and other help. Not sure if he's still there I believe he was one of the managers but they had him with some other employees that were not quite up to snuff with him but they still tried there best. Clean and courteous.

  Rebecca Johnson
6 months ago
Very helpful personnel. Always find what we need. They even installed our windshield wipers. Great service.

  Mike Hinkle
10 months ago
Went in to exchange a water pump and the boy running the register argued that he could not swap it out bc it would be a loss for that store. Originally purchased at Greer location but live close to Duncan. Receipt said exchange at any autozone. After i drove to Greer they swapped it no questions asked. Also, had original Receipt showing lifetime warranty. Will not shop at Duncan store for anything rude kids running store.

  DONNA HUMPHRIES
3 years ago
Paige was extremely helpful testing my battery, helping with the new battery selection and installation. So quick and easy. Thanks so much!

  Adelaide
a year ago
Dillon was so helpful. He went above and beyond to help me find my warranty so that I wouldn't have to pay. Very thankful and appreciative of his excellent customer service!!!

  James Adams
a year ago
I get all my car parts and car cleaning stuff from this auto zone. But then went to get the battery change last month the employe behind the register was rude when i told him to help me change the battery he was get upset and was being rude. He did change the battery but the customer service was the worse. I was going to get my battery change at sam's. club but i did't because whenever i went to this location i got the best customer service. But after this experience i will definitely be going to choose company.

  Rick Smigel
a year ago
Very helpful personnel. Rumor has it AutoZone will be dropping the tool loan/purchase program. That's not a good idea. I've often bought stuff on the shelf coming in for a tool that I wouldn't have otherwise bought.

  Gabe Goins
6 months ago
Good crew working here. Great customer service and very knowledgeable.

  David Ronan
a year ago
Wayne did a great job changing my battery. He was friendly and fast. I was in and out in under 15 minutes.

  Ron I
6 months ago
Do ur research before going to any of these part stores! If not, don't be surprised if u walk out and get home only to find out u got the wrong part.. ijs

  Fee Flava
2 years ago
The AutoZone in Duncan is awesome. From the time my son & I walked up, two of the employees immediately spoke & offered help. Kyle was simply outstanding! I needed help with 3 things (battery mount, battery corrosion rings & 2 panel retainers to keep my battery cover in place). Kyle wouldn't stop until everything fit snug. Definitely 5 stars for Kyle's awesome service & he was super friendly.

  Heather Canaday
8 months ago
Wayne and his team were very helpful in testing and replacing the battery in my car.

  Reginald Cunningham
8 months ago
Wayne was very helpful today leading me to the items I needed and fixing my issue!!!! I will be back!!

  Mark Johnson
3 years ago
My visit was quick. Battery in 2016 Honda shorted. They had one installed on 10 minutes. I like to do business with them. For about 40 years or however long they have been around.

  Darryle Hodges
a year ago
If you want poor customer service then this is your place.......I recommend not shopping here. Why should we put up with employees that get paid to help you but don't and they are rude...

  Michael Miller
3 years ago
Stopped in Lauren SC with check engine light. Neither Advance or O Reilly would help me. Called Autozone. They had a code reader that worked well and identified a non critical problem. Thanks Autozone!! Good Job!! Would have saved an hour if I went there first.

  Andy Caldwell
2 years ago
These are great employees at this location! My man, Reggie went the extra mile helping me install a new battery. Great experience- thank you!

  Terri Hammond
a year ago
I had to have a new battery on Christmas Eve. They were very fast and friendly in spite of the holiday and cold temp.

  Ash Clifton
3 years ago
I as a female alway feel intimidated going into car related places.After visiting 3 other car places looking for a part with no help and extreme rudeness I came to this autozone. They were helpful when I called and when I came to pick up the part. Highly recommended this location for your car needs.

  Dylan Gregory
a year ago
They have one of the most rudest people working there. They have a very bad attitude worst customer service experience ever.

  bono4nobel
8 months ago
Kyle assisted me very well . Quick and courteous service