Rv

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Candace Bonham
3 months ago
We had a breakdown at the SC welcome center. They spent much of the day finding the parts we needed and got us back on the road. Not sure what we would have done without them. We arrived at our destination in Florida safely. Thanks so much!

  Travis Belill
3 months ago
We recently had our Fifth wheel involved in an accident. During the claim process with our insurance company, David and Stephanie with HandsOn RV handled everything. They picked up our damaged RV from our home and worked with our insurance carrier throughout the process. Have patience with them, as they are very busy, which is understandable, especially since we couldn t get hardly anyone else in our area to even call us back. We got lucky to find them. they communicated very well with us during the process, and walked us through everything we needed to do. We will definitely promote Hands on RV! Friendly, knowledgeable and just really good people!

  Trudy Brown
2 months ago
They came to service my camper within an hour. They fixed the problem with the heater in an hour. Thank you so much it was too cold to be without a working heater. I would highly recommend.

  Mary June
5 months ago
They were very helpful and even showed us a few things we needed to fix our awnings. So they showed us and fixed them no charge. They fixed the heater and we re very knowledgeable. We will use them again!

  Tully Brewer
2 years ago
Hands on RV and David came to my house to repair my Entegra Coach. I had an issue with my slide motor. They went the extra mile to get the job done quickly and professionally. Will use David and his team again. Just first class service!!!Service: ElectricalService: Electrical

  Daniel Hazard
4 years ago
The owner is a liar and a cheat. We went to Hands-On RV to have the roof of our coach resealed. It took the guy over 10 months to actually get the job done and afterwards, the roof was full of cracks, gaps, and clumps. Does this look like a freshly resealed roof to you? David Latham, the owner, charged a $1,600 for the resealing of the roof. Because the roof had a leak in it already and left it outside in the elements for almost a year, there is significantly more water damage done to the inside. When we asked him to fix the damage that occurred in his care, he refused. Then he shut the conversation down by running away, hiding inside his garage, and shutting the door of his business to us. He then held the latch shut as I was trying to open the door to his repair shop and refused to talk to me. Of course, when I threatened to call the cops because he was at that point illegally holding our vehicle, he ran into the office inside and pouted as we tried to negotiate some kind of resolution. He blamed US for the damage because we didn't bring it in sooner, told us We should've covered it with a tarp while it was in HIS care, even though he knew it had a leak already. He took NO personal responsibility and refused to compensate us for the damage he caused. This is how Hands-On RV does business.*EDIT: since posting this review, David has spent the day justifying his behavior on social media by calling us names.*

  Brian Smith
7 months ago
Great customer service! They have been out on 2 different occasions to install new HVAC units on my camper. Came when they said they would, ordered unit correctly and installed it quickly. I will call them every time I have a problem with my camper!

  Michaela Bates
7 months ago
David with Hands On RV took such good care of us! We are so thankful he could come out on such short notice. They were very honest with us through the whole process.Services: Electrical, Air conditioningServices: Electrical, Air conditioning

  Justin Goodell
5 months ago
Called them on a Monday morning and they showed up within the hour. The tech assessed the situation with our broken slide out and a few days later, we were fixed up. I would definitely recommend.

  nichole dale
10 months ago
The owner lied to us to many times to count in the 6 weeks they had it. We had been told several times that they were "almost done" and "you can pick up your camper next week". The final nail in the coffin was when my husband had JUST hung up the phone with the owner being told everything except the roof was done and we could pick it up next Tuesday. My husband calls back less then 5 mins later to ask a quick question and was then informed by the front desk person that THEY HAVEN'T EVEN STARTED OUR CAMPER YET!!!! They had our camper for 6 weeks, told us the repairs would only take 2 weeks and never even touched it. Horrible customer service and the owner lies, don't waste your time.

  Jo Dowd
8 months ago
Have used their services 2 times they are very professional but yet personable. They do excellent work and go out of their way to make sure customer is happy. Prices are very reasonable compared to other local mobile services I would definitely recommend them to anyone needing RV services and I will use them again if needed in the future. GOD Bless!

  Phillip Harris
8 months ago
I highly recommend Hands On !!The professional group! Austin came and replaced my A/C unit. I was still having problems with it and they came back and took care of it!!For professional camper repair call David, Stephanie, and Austin!!You won't be disappointed, or overcharged!Service: Air conditioning

  Machine Mandyy
3 months ago
Called them because my mom s furnace in her camper wasn t working they came out within two hours, and within an hour of being there had it troubleshooted and fixed and had the part on hand, couldn t ask for more.

  A. Clifton
a year ago
Upon arriving at the campground and getting set up, we found that our slide-out would not extend properly. We called Hands On RV and they came out the next day and got the slide-out fixed. We appreciated that they could work us into their schedule so quickly. In addition, it seemed that the slide-out was better adjusted after their repair than when we bought the trailer. We highly recommend this business.

  Greg Glenn
11 months ago
I had trouble with my LED lights under the awning. I called Hands-On RV and explained that they were coming unstitched from the awning. He suggested that he could install a new LED strip underneath the awning which would not be attached to it.Blake came out this morning removed the old light strip from the awning and installed the new light strip. He was very cordial ,friendly, and did a professional job. I would highly recommend Hands-On RV.

  Jenny Coleman
a year ago
We called David about an issue we were having with our Converter on our RV. He came over pretty quickly - that day to check it all out. He was super professional and very kind. We will for sure be using him in the future.Happy CampersJenny and Eddy ColemanService: Battery

  Herman Halter
8 months ago
I want to thank David, Stephanie, and Austin for their quick response with our ac issue and handling the warranty work. A real pleasure to have met them and will highly recommend to friends and family in the future.

  Malagni Mardis
9 months ago
This place is simply AMAZING! We re planning to camp this (july4th) weekend and we had an emergency arise with our thermostat! We contacted them on Sunday, they called us back on Monday. We took our camper our in Monday evening and they had it repaired by 9:00 on Tuesday!Service: Air conditioningService: Air conditioning

  Matthew Johnson
a year ago
We called Hands-On RV for help with our hydraulic system. We called with a last minute emergency as we are full-timers and the system was not working properly. They were more than accommodating and met us just off the interstate to diagnose the issue. Luckily they were able to easily figure out the issue and fix on the spot to keep us heading to our next destination. I would recommend this company for anyone needing help with their RV needs.

  flo osby
7 months ago
Greetings yallThese are some very kind and honest people. They helped us with an RV that we rented. Stephanie got on the phone with them and got the water pump that we needed, Stephanie and her team took care of the business. They ROCK

  Jessica Williams
a year ago
We had been experiencing issues with our RV slide for a few days. It was getting stuck and making the most awful noise if we forced it in/out in manual mode. We had another tech swap out the slide motor twice already, hoping that would fix it, but it just seemed to keep getting worse. Hands On RV came highly recommended and they seemed confident they could handle it, even if it required pulling out the slide. This is no small thing on our RV as that slide is probably 25 feet long. We are so glad we made the decision to drive down and meet them. They not only got us fixed and back on the road quickly, but they got our extended warranty to approve the work on the spot and agree to pay them directly. These guys were amazing.

  Treadware2
a year ago
They just replaced the water heater in our Montana. They took care of all the warrenty issues and had a new one in in two days! Great guys to work with, they came when they said they would and did what they said they would do. That's hard to find these days. We will definitely use them again.Service: ElectricalService: Electrical

  V UberItaly
a year ago
I was traveling across country when my water pump quit, David and Blake we quick, efficient, and very friendly. For a last minute fix during thier busy schedule the pricing was reasonable. I highly recommend them for any RV service.

  Anita Spicer
9 months ago
My black tank was clogged and they came out late in the evening and had it cleared quickly. Super nice people and very quick to respond to calls. I highly recommend them.

  Laura Sorrell
2 years ago
Hands On RV was literally the only company willing to come and help my husband and I fix an emergency back up issue with a black tank on our RV. He typically works from his shop, I called David and he said I will be there tonight (after his business hours)! It took him 10 minutes to resolve the dire issue and during the process he also shared how we could order the parts to do this process ourselves in the future. David and Hands On RV come highly recommended! Thanks again for your top notch service, friendly professional approach and most of all for being KIND! It was needed and appreciated. Laura Sorrell/AZ

  YING & YANG
2 months ago
I called after hours David and Stephanie came out and fixed my problem I highly recommend this company

  Kyrle Nelson
a year ago
We had no propane in our RV. David came out the following morning after I called. Within 2 hours he had diagnosed the problem and had it repaired. Would highly recommend Hands-On RV for your mobile service needs.

  Lori Nix
8 months ago
Super helpful to those out of town and passing through. I was in need of help for family traveling and they helped out. Once repairs were completed, they even called me to let me know and give me peace of mind. Thank you for going above and beyond.Service: ElectricalService: Electrical

  Carolyn Sprouse
2 years ago
David was so helpful in spite of delays from the insurance company, acquiring needed parts, losing employees, working very short handed, etc. He worked diligently to get our awning replaced so we could go ahead with our travel plans. Pablo was a dedicated team player and was right there by David's side completing installation of our new awning. I highly recommend this company for thinking of customers and working so well with customers. David came to our home to get measurements, then came to our home to complete the new installation. Thank you, David, for getting us back "on the road" again.

  Devon Suskauer
4 years ago
These guys were excellent! I spoke with Harry on Monday and he worked with my schedule to set up an appointment for this morning to replace an old AC unit and tongue jack. They will come to you too if you prefer!Harry helped me navigate the extended warranty claims process and made everything a breeze! We had our AC go out on us last weekend and needed a new unit ASAP for memorial day weekend. Both Harry and David worked on my travel trailer and had the AC units swapped out in no time. We also installed a new tongue jack. While I was there they even helped me replace a blown fuse in my truck, on their own time, without batting an eye! I was in and out of there in well under 2 hours.Harry is extremely responsive to texts and phone calls, and David was also very helpful and knowledgeable. I greatly appreciate their help today and will be a repeat customer for sure!