Horry County Collision
4.8 (61)
2897 Church St, Conway, SC 29526
(843) 369-2639
horrycountycollision.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Horry County Collision is a reputable auto repair shop located in Conway, SC, offering a wide range of services such as auto body repair, dent removal, and auto restoration. They provide wheelchair accessible facilities, accept various payment methods, and have a dedicated team committed to delivering exceptional customer service.
Services offered: Auto repair shop, Auto body shop, Auto dent removal service, Auto restoration service, Fabrication engineer, Repair service.
Horry County Collision Reviews Summary
Pros
- Exceptional customer service and professionalism.
- High-quality workmanship and attention to detail in repairs.
- Efficient and timely completion of repairs.
- Transparent communication and fair pricing.
Cons
- Occasional minor issues reported, such as incorrect parts installation.
Suggestion
Ensure accuracy in parts installation to avoid any inconvenience to customers.
Positive Words
Professional, excellent, friendly, recommend, top-notch, immaculate, caring, trustworthy, quick, detailed.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nancy Detweiler
3 months ago
Thank you doing such a beautiful job on my car. It's like brand new. I will definitely recommend anyone to come there to have work done on their car. Thanks again
Lauren Austin
2 months ago
The nicest and kindest people in the world!! Go here if you are need of their services. They did me a huge favor today and would not take my money. I will make sure pay their kindness forward in some way. And they have the cutest fur employee named Bit. Thank you Horry County Collision - I am telling everyone about you!
Vince Masi
3 months ago
Had an accident with my 2017 corvette. They couldn't have been any nicer. They worked with our insurance company and would only accept new replacement parts. The end result was a fantastic repair. In addition, they even repaired 2 chips on the car that were not part of the accident damage. And when we picked the car up, it was detailed both inside and out. The car looked like it just rolled off the showroom floor. I would definitely recommend horry county collision for the great people, great customer service and excellent work.
shane floyd
2 months ago
Noticed two little dents on my Tahoe that most would never even give a second look... but not me.I notice everything, or so I thought.Stopped by, met with James... showed him the dents and he put me down for the following Friday morning.I dropped it off as scheduled and received a phone call at noon, letting me know my vehicle was ready to roll.Upon arrival, not only did James show me where my two dents used to be... He showed me pics of a dent that I hadn't noticed... that he went ahead and made disappear as well. (no extra charge)The dents are now 100% gone, completely unnoticeable, and it's impossible to tell any work was ever done.Incredible job James!Thank you sir!
Blake Kline
5 months ago
I have used Horry County collision on three separate occasions. Their work is immaculate and they are very professional. They truly care that they have done excellent work on your vehicle. Highly recommend.Services: Auto body & trim repair, Body & TrimServices: Auto body & trim repair, Body & Trim
Ron Briles
6 months ago
Had body work done at this location, it was perfect you can't even tell it was ever damaged. Staff is friendly and very attentive to what your needs which is hard to find these days, A+ all around. They have gained my trust and business.
Jim Latham
a year ago
Brought in my brand new Dodge RAM (685 miles) which I smashed into my garage door, like the Mr. Potato Head I was at that moment. They got the vehicle in the shop the same day and completed the repairs in a couple of days. Their estimate was a worse-case scenario but still very reasonable. Actually completed the job at about half the price of the estimate. The work was phenomenal and vehicle is as good as new.So many positive adjectives and compliments could be used to describe these folks, so here goes. Personable, professional, friendly, excellent communicators, was very comfortable dealing with them, family atmosphere, excellent quality or workmanship and extremely reasonable on price.I would not only highly recommend Horry County Collision to others, but if I was in California and needed body work done, I would take my vehicle cross-country to let them do it.Great experience!!!!!!!Service: Body & Trim
Melody Roberts
a year ago
Julie at the front desk was very helpful and knowledgeable about my insurance. They were able to get my vehicle repaired quickly after an auto accident. Car looks better than before the accident. James answered all my questions and was very patient. Highly recommend Horry County Collision.Service: Auto body & trim repairService: Auto body & trim repair
John Kanellos
a year ago
Had my car that was involved in a accident repaired here.. I waited a few months for this review to make sure everything is like it was from the day I brought it in and it still is... Reason for this is, I had my Z4 Bumper taken care of a few years back from another auto body repair and less then a month, the bumper had chips in it. They claimed it was from following too closely .. Ah no.. I'm from NH and we have sand and salt flying everywhere in the winter and no vehicles loses their bumper paint like my Z4 has in less then a month.. So back to this car, perfect job... Bumper and other areas are perfect.. Color matched perfectly. I highly recommend this place...Service: Auto body & trim repair
Mike and LaDon Cooper
a year ago
Horry County Collision repainted the hood on our vehicle this past summer. Great job! Quick turn around time and the bill was exactly as the quote indicated. Reasonable price and excellent work. Will definitely take any future needs to them.Service: PaintingService: Painting
Sam Yefko
a year ago
My car got hit in August and they were able to quickly answer, give me a great price, and relieve my nerves with the whole situation. Every time I talked to them the customer service was amazing and they got my car in and out very quickly. They even stored my car indoors during a hurricane in order to keep it safe. Very satisfied with the service and they are great people!Service: Auto detailing
Pat Stone
a month ago
They were very professional, and the car looks Great!!
Eric Bitetto
2 months ago
Great communication and getting our job done in a timely manner! Very happy!
Jessica Dobbins
4 months ago
Someone wrecked my car in a parking lot. Horry County Collision repaired my vehicle and did a great job.Service: Auto body & trim repairService: Auto body & trim repair
rob hargrave
2 years ago
I needed a door replaced after my trucks door was damaged in an accident. A couple other body repair shops didn't want to bother with my small repair. Horry County Collision was very friendly, worked with me on what I wanted performed, did a great job, and came in under their quoted price. I couldn't as for anything more. Great company and I highly recommend them.Service: Body & Trim
Gerald Okeefe
a year ago
This company acted like this. Was their own car. We were in an accident and our car was very dirty inside. (we have 3 dogs). Our front bumper and our air conditioner was damaged.It was repaired and detailed.in about a week. They did an excellent amount of time.Services: Auto body & trim repair, Auto engine tuning, Body & Trim, Auto detailing, A/C installation & repair, Auto interior vacuuming, Auto body & trim replacement, Auto maintenance
Robert Kuchen
2 years ago
The staff here are all very friendly and extremely nice. It's hard to find a full crew that work well together. They got my car in quickly, and were able to get it back to me in a reasonably timely manner. They have love for cars and I feel that shows through their work. Even working with the insurance company we were able to get my baby right again. I will continue to use this company for any future mishaps ... Thank you all..
David Lammers
a year ago
Horry County Collision was great to work with. Everyone was very friendly. They made a horrible experience dealing with progressive insurance bearable. Would recommend anytime.Service: Auto body & trim repairService: Auto body & trim repair
James Feaser
a year ago
James at Horry County Collision is one of the most detail attentive, most professional auto body mechanics on the Grand Strand. Everything was perfected and looks amazing. He fought with the insurance company to make sure the right OEM parts were used and even went as far as to fold the few clothes I left in the bed of the truck when I dropped it off. The truck was thoroughly detailed, inside and out, and I couldn t be happier. I wouldn t recommend anyone else to fix your vehicle. James is the BEST!Services: Auto body & trim repair, Body & Trim, Auto detailing
Teresa Burns
2 years ago
You can trust them to fix your vehicle the right way, the first time! From the very first quote until the finished product they will treat you fairly! Great company to work with.Service: Body & TrimService: Body & Trim
Jess Buttles
a year ago
Horry County Collision was amazing from the start with the office manager to working with James on the repairs to my Suburban. The quality of the repairs exceeded expectations. I will definitely refer them to friends!
Anthony Squires
a year ago
STAY AWAY FROM HERE. , After a month they put the wrong starter on my truck broke a starter bolt doing that.. Wired my headlights so the brights are the daytime running lights charged $389+ dollars for the wrong starter. Took the truck to my mechanic who drilled out the broken bolt and put the right starter on it all for $240.00 the actual body work was not too bad but not worth the headache for sure.Service: Auto body & trim repair
Karen Hanks
6 months ago
This is a family owned business. They actually treated me as if they had known me for years. They care about helping you.
Ron Geris
3 years ago
Best place for classic car and late model paint, repair, restorations and upgrades. They have worked on several #1 condition show cars for me and my company. First class service and quality. Highly recommend
Blake Gregory
a year ago
They took great care of my car and they took care of a minor issue I had free of charge, so I highly recommend!Service: Auto body & trim repairService: Auto body & trim repair
Mark Whitmarsh
4 months ago
Great service and work was top notch
Loren Mixon
a year ago
Came in under the estimate, super friendly, and got me in to do the work quicker than anywhere else locally.
Michael Hucks
4 years ago
I have had these guys and Rob's Auto Body do work for me. Both do good work. Rob's seemed to be a little better to me. I wasn't unhappy with either one.
David Olaaf Cook
2 months ago
Everything went smoothly and quickly and guaranteed
Melinda Knowles
3 years ago
They really advocated for me with the insurance company to get my vehicle back to its pre-collision state. Would definitely recommend this business!