Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mr11131989
a month ago
I had used Big L's Performance several years ago to do a program delete on my trucks PCM, was happy with their work then. Fast forward to early February of this year. My truck wasn't running as it should, even after spending a lot of money on suspension and engine performance upgrades. Because of my positive previous experience, I stopped by at Big L's, spoke to Jill. As always, she was extremely friendly and helpful. I made an appointment to have the truck checked and my concerns assessed. Brought it in, my new ace mechanic Richard worked on it. Much to my disappointment, it was found that much of the work a previous shop had done, was done incorrectly. Richard corrected a lot of problems, tuned the truck correctly. We discussed a problem with " hard start" that was still occurring, and I arranged to bring it back to have that issue corrected. My man Richard correctly identified the cause of the " hard start", and even though repairs were costly, I agreed to have work done. No hard start problems now, happy with performance of the truck. And even though my new ace mechanic Richard clowned about my trucks bad brakes, I will definitely return to have him correct that problem in the future. After all, you can't have Go without the WHOA..! These guys are highly recommended.!!
Karen P
8 months ago
This review is much overdo. I can't say enough great things about this shop. My Mustang engine went up and I wasn't ready to get another car. They are very knowledgeable and helpful. Jill knows more about cars than a lot of men. Dustin was always their right hand man and honestly, everyone at this shop was great! And to this day, I still have my Mustang! Thank y'all so much!Service: Engine repair
Marqito yhu
3 months ago
10/10 best performance shop in town get all of my work done here
Stacy Anderson
7 months ago
I got a tune-up and my AC fixed. They were very prompt and on time and courteous. Great people!
Leah B
a year ago
I waited on hold for 35 minutes with the shop today trying to figure out what s going on with the parts they were supposed to have ordered for my car over a month ago. No one ever came to the phone. No one has ever called me in 6 weeks to give me an update on the parts, or when my car will be fixed. I ve called the shop 6 times in this timeframe and a man always answers and says he has no information about anything and I ll have to wait for the owner to get back. No one ever calls back. Now my cars warranty is about to expire and I can t even get the work done.
James McLeod Jr.
11 months ago
I was shopping for another performance type shop after a disastrous experience at a prior shop. I called Big L s. I got the man himself on the phone. Very kool dude! He invited me out to check out the shop, and I did. Great place! I can t wait to get my car in there!
Barry McJames
a year ago
Had my car for weeks when they said it would be there for a week. Try calling for an update and they definitely didn't want to be bothered. Got car tuned and they never provided dyno sheet. Come to find out that the work I got done is not correct. Never again will I go there. Having somewhere else doing the work now to make everything right.
Kenneth Dionne
4 years ago
Big Ls is awesome! Have had my truck to them a few times over the past few years, and they've done great work for very fair price! I feel they are very honest and do great work, which is HUGE! I highly recommend them to anyone!
Liz Hatcher
5 years ago
Not saying that this place has done me wrong but, our car has been in there two weeks and we were told today that our car would be ready to pick up. We called at 4:50 to make sure and was told we could pick it up they only had to finish putting on a few bolts and test drive. We got there a little after 5 and the shop was completely called with not a single phone call to let us know we couldn't get it today. I know people who swear by this shop and I am sure the work has been done properly i just wish they could communicate better.
Tommy Trammell
2 years ago
I spoke with 2 of the mechanics before bringing my car there, and from their knowledge it was clear that I was at the right place. Outstanding work, and Jill is a sweetheart with whom to deal, big thanks, and I ve already recommended them to my neighbor Services: Steering & suspension repair, General repairs & maintenanceServices: Steering & suspension repair, General repairs & maintenance
Warren Pinksaw
5 years ago
Brought my car there after some work was done by James Shore ( local thief) a hack fooled me.into thinking he knows cars. They fixed and diagnostic was done within days. The previous man stole parts from me and lied they saved my car. They continue to work on my car and fixed what that pos did. The best people I highly recommend them.
Milushka LaChula
7 years ago
I love the honesty of everyone here. It is hard to find a shop like that nowadays. I was quoted 1400 at another shop for some work on my AUDI, this place did the work for not even 300. Car no longer has oil leak, i recommend this place to everyone!!!And about the previous comments about not being able to find the location, this place is right on 701 i don't know how anyone could miss it. You can see the sign from 701...
Joe Battista
6 years ago
Did great work on my Camaro, got the engine fixed, replaced push rods and diagnosed a strange misfire. Went above and beyond, discounted labor heavily, and made sure that not only the work was right, but that I was beyond satisfied. Couldn't recommend this place more based on the experience I had.
Don Kelley'jr
3 years ago
Used to have to go to N.C. to keep me running but Thanks to Big L's I'm running even better than before and my pocketbook is treated more fairly. Very knowledgeable and do what they say .2014 Camaro ZL1 900 + to wheel
Zach Hoyt
6 years ago
Brought my truck in because it would smoke only when you first start it up, but would drive fine.. almost $500 later it still smokes and now the rpms fluctuate at a stop or slow accelerationd as if they forgot to connect a vacuum.. (will change review if problem is taken care of)
MARCUS STANLEY
2 years ago
Big L's is an honest automotive mechanic that won't break the bank or add unnecessary items to the bill to make it worth while. He is the only one around I let work on my vehicles.
Donavan Jonez
5 years ago
Good people and they do even better work. Always been knowledgeable of what is going on with any model or make vehicle.... For all your car needs I would highly suggest Big L performance and Automotive
Barbara Drennen
8 months ago
What an awesome experience..Such a nice place to bring your vehicle...
robert boyd
a year ago
Had my car for 3 weeks never got around to replacing my valve cover gaskets..just picked up the car and took it someplace else. I would not go there againServices: Auto A/C replacement, A/C installation & repairServices: Auto A/C replacement, A/C installation & repair
Qc Alston
4 years ago
They installed my headers in 1 day ! Most shops told me it would take a day and a half but these guys got it done as promised , I highly recommend anyone to go and get any thing done with these guys
Anthony Brown
5 years ago
So far so good....took my 07 yukon too a friends shoppe said motor was wasted $5,600+ i didnt fell sold on that...so i towed too big Ls knowing he's a v/8 junkie it was just lifters i spend more money than i needed for the repair with landrum butt i like my cars done right ive been driving it for about a week so far so good, Tony brown 2007 5.3v-8
Brad Mogel
3 years ago
I have used a few mechanics throughout horry county once I found big Ls I refuse to go anywhere else. To be honest dont waste your time going anywhere else these people are the bestServices: Transmission, Carburetor cleaning, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Engine repair, Brakes, A/C installation & repair, Air conditioning, Oil changeServices: Transmission, Carburetor cleaning, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Engine repair, Brakes, A/C installation & repair, Air conditioning, Oil change
Lora Granger
8 years ago
Anything with address on line is wrong person answering phone can't tell you how to get there correctly after driving around and calling yet again she informs us they aren't even open even though the website says they are couldn't she have told us that during the first phone call? Would of saved us an hour of driving. Never did find the place to get the cobra worked on
Jody Parker
6 years ago
I hate to leave this bad review but these people are CROOKS!! Do not expect them to fix your car 3 weeks later n car still left on tow truck..Paid almost $1000 for nothing!
Serge Richard
10 months ago
From the office to the tex they all know this stuff very professional
Patricia Bolyn
5 years ago
Always very fair with their estimates! Wouldn't take any of my vehicles anywhere but Big L's Performance!
William Badshaw
3 years ago
Beautiful job fixing my car
Mike Oshea
5 years ago
One of the best family owned auto shops around!
Erik Brown
4 years ago
These people are VERY GOOD!! WILL HAVE ALL MY BUSINESS
Bob Seprish
4 years ago
Did an outstanding job on my air conditioner on my truck