Sandy Run Towing / Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Allison Jones
a month ago
If I could give zero stars, I would. This company is running a scam. During events at the Koger Center or Colonial Life Center, this company tries to find cars to tow. David with Sandy Run Towing removed cars from my property on Assembly Street, Columbia SC during a show at the Koger Center. My company gave permission for people to park in our lot. Sandy Run Towing removed the cars with out permission or notification of the owners of the lot. The parking spaces are labeled as to the owners of the lot. The ticket provided from the towed cars listed "illegal parking on private property without permission". The cars were parked on OUR private Property WITH permission. David at Sandy Run Towing had no authority to tow the cars on our property. To make it even worse, he charged EACH of the cars $280. He thought he could grab a quick $1,200 on a Saturday night. Do not use this company.

  Jerrell Mcfadden
6 months ago
Had to give one star just to leave a comment I m the victim of incident where my car was shot up and the owner/operator of this company could care less about anything but making himself feel good about himself. I called asking legitimate questions about my situation and how I should go about doing things the right way and the attitude of this guy makes you feel like you re the criminal almost immediately and you shouldn t waste any of your time trying to figure things out; just call the police who gave you his number to begin with. Real loser

  Will Williamson
7 months ago
So today This guy was a Total A-hole about picking a car up a day late he was very very unprofessional. he said to me i dont need me and I felt treated for my life so I left the situation alone and went n the house. So now I have to reschedule my pick up but I will NEVER EVER USE THIS BUSINESS AGAIN AND TELL MY FRRENDS THE SAME.THXVery UNHAPPY CUSTOMER

  S. Opiyo
a year ago
OMG After reading the other posts, I am glad it wasn t me imagining how rude and unprofessional Chuck was to me and my son. Chuck, who stated to be the owner of this company was all about the money and was very opinionated about his thoughts on our vehicle telling us it was no need to take it for repairs because it was trashed. He over charged us because he felt like he had to go out of his way and waste his precious time towing our car 3/5 miles from the accident site. His attitude was horrible. He tired to tow the car to a location that I didn t mention and come to find out it was his place of business. If any police officers have to call you a tow truck and this company pulls up, please decline the service.Service: Car towing

  Emon Thompson
a year ago
This towing company is the most unprofessional towing company I have ever witnessed. The owner used vulgar language with me and continued to act unprofessional after the prices they gave were outrageous! They don t have any signs around the building stating no parking or no parking fee alerts stating how much it would be if you do park on their property. They also picked a car up with a person in the car and overcharged the people that owned the car. Where I m from you are supposed to alert the person in the car not towed the person while they are sitting with their car. I would advise that this place gets shut down and nobody ever goes to this company for help their Incompetence shows. They also had a weapon in their possession and was ready to use on unarmed children. This place should never get the peoples support or Money.

  Grace D
a year ago
They run a scam! We went to an event at the Township Auditorium, we re directed to park in a lot, then came out and everyone who was directed to park there had been towed. Then the owner pulls up after the event refuses to give you the company name or address, will only let one person ride with him or bring your car back to you if you give him $280 cash only first. They refuse to give you any information until you pay them cash. Running a total scam.

  Kristin Brant
a year ago
They run a scam to tow cars downtown during events so be careful where you park, even if you're told you can park in a vacant lot. $280 cash only to get your car back AND they don't want you following them and they won't issue everyone a receipt. They want you to ride with the tow truck driver to the ATM and then go to the lot where your car is parked or they'll bring it to you. They stage the cars a block from the venue and block the entrances bc they don't have keys to the gate bc it's not an impound lot. Such a scam!Service: Car towing

  thatboi_tiff _
11 months ago
Poor communication between customers and driver. Waited from 11am - 4 pm receive my vehicle. Lower prices than other tow company s but you get what you pay forService: Car towingService: Car towing

  John Shupper
a year ago
These guys have saved me a lot of trouble and money three times in the last few years. The first was changing a tire when I had a flat and no jack. The second was a tow across town and the third was a jump when my battery went dead. They got to me fast each time I had a need.Services: Battery service, Car towing, Tire changeServices: Battery service, Car towing, Tire change

  Janet Walker
6 years ago
One thing I know about Sandy Run Tire & Towing's customer service, products, goes the extra mile to assist all clients, honors all warranties &in many cases extends favor without extra charge. Chuck is the most fair minded man I have ever met. He & his excellent staff perform fast, friendly service with a smile. There is no foul language used as mentioned in a previous review, have no idea where there people were, but not at Sandy Run Tire & Towing. Don't take my word, I may show favor since the owner is my favorite son-in-law, come in, check them out, buy some tires, align or balance your tires, need mechanical work, they can handle that, also excellent towing service. You will be glad you discovered this excellent, honest business in the Columbia area. Thank you,

  Christian Opiyo
a year ago
I wouldn t recommend this company to my worst enemy. Chuck was rude and unprofessional. He was very uncaring and overcharged me for his services. I would call a Prius to tow my car before I allow San Run Towing to touch another vehicle of mine.Service: Car towingService: Car towing

  Steven Smolley
7 years ago
Need a short notice tow. They sent someone right over (big guy, buzz cut). He used a cheaper tow truck because he could with my car so I wasn't charged as much. He gave me a ride back to my house. Great professional and cares about customers, would recommend for towing and I will use again (if needed, but hopefully not)!

  Honie Brown
2 years ago
Co-Owner, Mike Wallace, is extremely unprofessional and it s because of that I wouldn t recommend Sandy Run Garage to ANYONE! He has had my sons car since Feb./2021. And as of today, 08/27/2021, he still has it! The tow to the shop was done with no issues. However, since being diagnosed that it needed a new engine, we have paid for services that has yet to be rendered! I m reviewing my legal options now. I will follow up with this review WHEN (IF) we get the car back, until then, PLEASE RUN!!!!Service: Local hauling

  Douglas Burbella
3 years ago
Best tow service ever! Reasonable price. Nice people. Very prompt and honest. We broke down between Canada and Florida but their helpfulness blessed us in so many ways.

  Dana Fulmore
4 years ago
Horrible Experience. They lie to you about the price and they steal things out of your car. My expensive Apple headphones, luxury purse, and Jordan s were stolen out of my car. They are very unprofessional and liars. DONT EVER GO TO THIS PLACE!

  Vicki Hansen
9 years ago
I've been taking my car to these guys for a year. I'm very much thankful for these guys. Their honest and fair. And they don't charge for just a check up.Love this car shop! These guys are really helpful.

  Ashlie Taylor
3 years ago
I have never used them before but I doubt I would use a company who is okay with endangering other people's lives. Weaving in and out of traffic and riding on cars bumpers with a tow truck is never safe in my opinion. I actually screamed at one point because I thought he was going to hit a car. If I could have called and reported the exact truck then I would have but that is how fast the truck was going. Very very unsafe!!!

  Will Motley
6 years ago
Called and asked for a quote and guy tells me i would be best to get someone on to garners ferry to help me because hes on north main. Great customer service guy. Why have 8-2 hours as operation today if your guys don't want to work. Guess i should've really looked at these reviews and trusted them.

  M L
7 years ago
WARNING!!!!Tried to rip me off...but good towing company really good pricing on towing but DON'T USE THEIR SHOP!! They said one thing was wrong about my vehicle and then the next never got back to me. The second day i went over to talk with them and my car wasn't being worked on.....they said it wasn't what they thought was wrong and needed a break from my car. I ended up fixing my OWN VEHICLE...AT THEIR GARAGE in 5 minutes after doing some research. Then proceeded to charge over 400 DOLLARS FOR NOT EVEN FIXING MY CAR!!! AND THEY TRIED TO PUT IT BACK TOGETHER AND MESSED UP MY INTERIOR AND GLASS AND PAINT!!!! Don't use their auto shop......not worth the hassle and damages to your vehicle. Towing section is great and friendly though.

  Donald Nash
4 years ago
Do not use this company!!!Sandy run Towing was called by the city of Columbia Police Department to tow my car out of the road. They then towed my car to Camden South Carolina. While unloading my car improperly damaged my front fender by sliding it off of the back of the rollback instead of setting it down and rolling it off. Then the driver proceeded to push my car with the back of the rollback and hit a parked car. When the owner was called he stated that it was collateral damage and that he would not repair my car. These people are very unprofessional and have no idea on how to tow a car. They are Crooks and will rip you off any chance they get. Do not do business with this company.

  Sylvia Jenkins
3 years ago
They never show up or call me back to tell me that they couldn't come to assist me . He promised that he was going to help me. I was waiting for a long time on the towing service. I've used Sandy Run before never had a problem until now. I was very disappointed

  Angel Freeman
3 years ago
Was given the run around about a tow for over a week. Very unprofessional and serious lack of communication skills. Was called ungrateful after my car was impounded because of them not picking the car up in a timely manner. Would not recommend.

  Jada Mickens
7 years ago
Do not buy tires from them! Sold me some jacked up tires. Said they had a seven day warranty. I tried over 4� in Those seven days to get the issue resolved. They kept saying your tires haven't came in yet. Then on day 8 they said your warranty up. The guy named Chuck has no people skills tried to talk to me any Kinda Way on day 8. Don't believe anything they say unless you get it in writing!

  La Monika Wilson
3 years ago
I had my car towed here on September 3rd to have a motor put in, and here it is now October 3rd and I still don t have my vehicle. I will never do business with these ppl again. I can see me taking them to court in the very near future.

  Melanie Pace
5 years ago
The person who drives their truck cut me off in traffic. Traffic was stopped, I was keeping the emergency intersection in front of a fire department open. They drove in the median and then pulled in front of me and blocked the intersection. I wouldn't trust them to tow my car properly if they drive so inconsiderately.

  Elizabeth Martin
6 years ago
If possible i would have gave them no stars. First they towe my car lastnight. Broke my bumper and when we were trying to talk to them they ran up on me and boyfriend like they were going to jump us. N then this older white man was calling my boyfriend a stupid N***er. Very disrespectful and racist. Will never use them again

  BTL BURNZ
2 years ago
I got in a wreck driving my rental car and they were the company that towed my car. First they said I could come get my belongings then they said I couldn t. When I finally got my belongings everything of value was missing including identification and money. These people will steal from you.Service: Car towingService: Car towing

  Steven Harper
8 years ago
These guys are good. I've bought a few used tires from them and they couldn't have been more pleasant and fair. Give them a shot.

  kim ca
6 years ago
I went to the used tire place behind them. They were nice and pleasant. I purchased a good looking used tire for 25$$

  Chyna Doll
6 years ago
Terrible, terrible service was very inconsistent with pricing. They weren't willing to work with me after doing so,with no documentation of the price. I wouldn't recommend this towing ship to anyone do yourself a favor avoid this place.thank me later