O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jack Harrington
2 months ago
Got Ronald and he is the man. i am a college student with little car knowledge, and needed to test my battery and get a new one, as well as replace my blinker. Ronald not only got me in and out within 5 minutes, but also didn t try to upsell me and told me which battery was the best for the right price. will come here for any car needs while i m in school in columbia

  Wan Morris
5 months ago
I went into the store on two notch road looking for an oil cap for my car. The gentlemen who helped me were very professional and very efficient in helping me to solve my problem. They guided me to "pull a part " where I was able to get the part I needed.

  tye block
3 weeks ago
Bought my windshield wipers here and even was offered to put them on. Quick and easy!

  Jeremiah Wilson
8 months ago
Very helpful and polite staff. Thank you to Jocelyn and Ron for taking the time to help us out and best of all they didn't expect anything in return! They were just happy to help us out! Will definitely continue to be a loyal O'Reilly's customer! Their service can't be beat!

  Sincere Dickerson
9 months ago
All the way from Virginia & needed a tire plug kit Archie was very helpful! Customer service was excellent & he s very knowledgeable at what he does! Give him a raise

  Mike Knox
6 months ago
This store had fuses for my Cadillac that others did not have. Very friendly and helpful personnel

  Millie Miller
8 months ago
My favorite , most helpful employee is no longer there. I hate that, but the staff were helpful and courteous.

  Cee Webb
2 years ago
Some locations seems to always have customers waiting for a long time before checking out. Ten minutes plus is absolutely entirely too long. Positively sure not the only one to experience this. Please remedy the checkout wait time. Thank you!

  Willy
2 years ago
Mistakes happen. I was sure I had a dead battery, took it in 4/18 to check, but, no, the guy there swears it's the alternator, had tested it, etc. So I get the alternator. It's not the alternator. It was the battery. People make mistakes, but it did seem like the guy was fumbling around with the equipment. I don't mind the mistake. On returning the alternator today, though, the guy at the counter was like, "Oh, yeah, haha, that happens all the time!" Uh, a simple "Thanks for being nice about it, we're so sorry you had to go to the trouble" was all that was really needed. Again, don't mind the first guy, needs training. The second guy really probably shouldn't be in retail.

  Zachary Smith
3 years ago
This rating is based on customer service, as opposed to automotive knowledge or stock. Staff were polite, engaged, and beyond helpful. Explanation follows for anyone who wants more detail.I've been clearing out old, forgotten items in the back of a garage... Found ancient, half-used bottles of antifreeze and oil. Like, two boxes worth. Called several local auto parts stores that take used oil & other fluids, asking if they'd be able to dispose of them for me. Two competitors nearby were curt and refused to take them. A third competitor was polite, but also said no.O'Reilly said yes, helped me dump them all in minutes, and offered to deal with the trash leftover for me.I wasn't shopping this time, but I know where I'll go next time I need something

  Kids Movie
2 years ago
Slack as store this my 3rd time calling for a part they say they have get there and no one know anything and don t have part manager is a older white lady that s rude she don t help customers she walks off as talking to do other things then come back asking what you need like change the employees and definitely the manager

  Keze Washington
4 years ago
Went to get a simple license plate screw for My little Geo Metro. Staff did not help me find it when I politely ask them to nor did they try to find the right size screw. Also couldn t find the interior light I needed.

  George Sich
4 years ago
Went to buy a maintenance-free battery for a 1994 Dakota. Took the old maintenance-free battery with us. The staff's database chose a wrong battery (the top of the battery was too wide for the clamp holding the battery to the base plate). Staff was trying to be helpful, but battery selection was poor. There were no maintenance-free batteries of the proper size for our Dakota. We went to Auto Zone instead.

  Alicia B
a year ago
If I could I would give zero stars. If a customer not sure what goes in your car you suppose to check if you ask them. I don't know his name but I asked 3 times and he didn't answer he just kept on looking at the computer trying to find what I asked for and saying what don't go in my car, what won't fit etc. Get another job if you can't provide good customer service.

  Candi
4 years ago
I bought brakes, struts and a control arm assembly kit. The mechanic discovered once he took my old parts off that I was given the wrong brakes. I ended up going elsewhere for brakes that day because I was out of town and originally had to travel over an hour to this location - - they were the only parts store within a 50 mile radius that had all the other parts I needed in stock. Fast forward a week later after I tried to return the brakes to the O Reilly s closer to me in Irmo and was told that I had the right box but the wrong brakes. So they refused to accept the return. They told me I had to go back to the location where I bought them since the item inside was wrong. What an inconvenience! I took them back two weeks later and received my refund. I wish I could give the entire chain 0 stars for the experience alone but clearly they aren t connected. So 2 stars since they did have the parts I needed in stock.

  Jimbo Frick
11 months ago
Very helpful and friendly staff and prices are very reasonable as well.

  Shiniqua Glover
3 years ago
Everytime I visit this is my choice of a neighborhood local auto part store go to. Rob is always friendly quick and knowledgeable in his profession. Thank you so much for the awesome customer service experience!

  Deedee toro
5 years ago
The guys here are super helpful. I went there awhile back for some antifreeze and they did the refill for it. They also noticed and informed me about the condition of my battery and cleaned it up for me too!

  geod
5 years ago
the customer service personal were friendy, upon entering this location I was greeted with a smile and a warm welcome to O'Riley's, I had just visited a competitor prior to going into O'Riley's it was the difference o between night and day i was assisted by a new hire by the name of Stacato he was patient and knowledgeable, I thank him for his assistance,

  Carolyn Scott
5 years ago
It was great service I stopped in for some windshield wipers and ,they installed them so fast on my churches van and had us on the way so fast I couldn't be leave it.thank you to o"Reilly staff on twonotch!!!!!

  Terry S
a year ago
They have most of what I need and I can order what is not available. They also offer a military discount, but you have to ask for it.

  Will Rambo
4 years ago
Four trips, one of them to return something I decided I didn't need, and each time had excellent service. Full battery selection. Knowledgeable and helpful staff.

  Consuelo Hampton
4 years ago
It was Awesome!They price match and the service was at its best!!!

  Falisha Oats
a year ago
Jamal assisted me with my battery and checked my alternator. He provided excellent customer service.

  Christopher Kennedy
3 years ago
Awesome store with awesome staff! Exceptional selection of products and parts to choose from. Incredible customer service. Highly recommended.

  Barbara Green
4 years ago
Very helpful, kind and funny. I really enjoyed their service. I felt comfortable in the store !

  Zac Isaac
5 years ago
Manager Stephen and employee Jonathan went above and beyond to help me get my truck running and lights legal. I really appreciate y all and highly recommend this O Reilly s.

  Charles L 9th Ether Stokes
2 years ago
Their staff was very instrumental with helping me find the parts in needed for my vehicle

  Scott Varney
7 years ago
Always a friendly staff there I deal with one person who handles my corporate account and he's always been nice personable and attentive I recommend this orielys over most others

  Michelle Jackson
2 years ago
Quick service. I was in and out with my car parts and it didn't break the bank. They saved my holidays. Thank you