NAPA Auto Parts
4.4 (84)
3720 Two Notch Rd, Columbia, SC 29204
(803) 699-9498
napaonline.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Skip Reese
3 weeks ago
Jamie and his crew are great! Always able to find my parts for all my toys! That's why I will always come back!
Tom Holmstrom
5 months ago
They had the part I was looking for, but service was slow in getting to it...I was the only one in the store.
Linda T
8 months ago
The nicest 2 ladies I've met in customer service since before COVID!! I recommend them for al your auto parts needs! Other stores need to take lessons from them. THANK YOU !
Doc Crane
a year ago
As I walked and was looking for want I needed I could hear in the counter personal, over the getto rap on the store speakers, talking loudly with lots of profanity. When I approached the counter I was told we aint got dat. That not a welcome that I want for sure.
CareBear
2 years ago
John helped me find exactly what I needed today. He listened well to my concern and gave me knowledge about my concern and products offered. Great experience! Will return if I need anything else.
R Windgassen
2 years ago
Awesome Customer service, very caring. The representative looked up the part I needed and compared prices for me. Gave me advise and analyzed the problem first. Was happy when I left, This is the way.
Jordan Tryon
3 years ago
After standing waiting for an employee to finish a personal phone call and complaining to another fellow coworker, asked to get battery tested. Was told their battery tester doesn t work very good. They told me to go to autozone. If you offer battery testing, I would suggest fixing your testing equipment.
Roman Caraman
6 years ago
I was having problems with my car and went in here unsure of what tools I would need to remove a part. The employees were incredibly helpful in helping me get the correct tool and ensuring that I didn't purchase some that I did not need. The prices were comparable to other parts stores in the area.
Mitch Oates
3 years ago
Sales staff are very helpful and efficient. They often have good sales of equipment that's often needed like windshield wipers and motor oils.
Robert Oates
6 years ago
Always have received quality, dependable auto parts with great warranty. Napa stands behind it's parts. Yes I use the other parts houses, but when its important I choose NAPA!!
Terry S
a year ago
They had a large parts area, but unfortunately not my part. Still a lot to offer.
Niles Domo
a year ago
Came 30 mins away just to see they wasn t open shouldn t be closed till 7 been knocking on the door last 15 mins
A. J. Jr.
4 years ago
Customer service hands down is the best. Even if you don't purchase anything you have purchased a great experience.
Shandon Edwards
6 years ago
They told me of a way to decrease my bill by 20%. I found the savings to be awesome.
Frances Keddy
3 years ago
Awesome! .went out of her way to take the time to help find a part, very knowledgable staff, thank you!
Susan Sandifer
a year ago
John and Adrianna were extremely knowledgeable, helpful, and courteous!
BARRON RODRIGUEZ
5 years ago
Very professional and well versed in auto and parts speak. I recommend this location highly.
Frank Shumpert
3 months ago
Staff is slow
Drew Stein
7 years ago
Good service. Able to help find specific part quickly
Raymond Lawrence
6 years ago
Part was ordered and it was the right piece.Never a problem at NAPA.
Barbara Goodwin
2 years ago
Purchased a car battery but there was no one there that could put it in
Tom Wannamaker
5 years ago
Went for a return - no hassle NAPA is always great!
Donald Drayton
5 years ago
Great job Napa. You carry the hard to find parts.
E B
6 years ago
Knowledgeable staff, moderately fast and friendly service
John Furlough
3 years ago
No customer restroom but the service was ok
Craig Anderson
5 years ago
Fast very helpful keep it up
Hasaan Reese
4 years ago
Sometime they have what I need and sometimes they do not
david brewer
2 years ago
Put windshield wiper on in the rain for me
F KHAN (KHAN)
3 years ago
Standard Napa good staff
Linda Jordan
7 years ago
Excellent customer service!