Martin's Motorworx

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bobby Burgess
a month ago
They repaired the truck I used to drive for Commercial Fitness!They did a great job.The truck had 320k miles on it with multiple issues! They repaired the oil leaks and got it up in running in a timely manner!The secretary was kind and professional every time!Vehicles run a long time, especially when you take it to professional shops such as this one!

  Jennifer Rice
5 months ago
If you re looking for honest mechanics, look no further! I brought my car in for a second opinion when a dealership quoted me $850 for an issue . The mechanic looked into the issue and even showed me where there was no problem. I will gladly drive out of my way to support this business!

  Lamaris Yarborough
2 months ago
I satisfied with the quality of work that was done to my car. There professionalism is top notch. Go to Martin's Motoworx you want find better mechanics.

  Sally Thomas
7 months ago
This company was highly recommended by a friend. Also they had worked on my daughter's truck. This friendly, kind atmosphere when you walk in let you know you are in the right place. In today's world female's are often overlooked, or appear to not know anything about what they are there for except my car is.broke. I was greeted by a woman who was outstanding in knowledge and very helpful. I have never been so pleased with the service, respect, I GOT hereI would recommend them to everyone, the honesty just beyond comprehensionThey didn't overcharged me and was honest enough not to do work that wasn't required.Thank youMotor Works and.staff.Service: Air conditioning

  Nicholas Simmons
11 months ago
I went to motorworx because they were the closest repair from where my vehicle was being towed from, and I am so happy that played out the way it did! From the beginning they extremely friendly and helpful. My car was under a warranty and they worked directly with the warranty company to get my vehicle repaired. I was so thankful when they took it upon their own to fight for me when the warranty was denying my repair.The young lady s at the front communicated very well, they sent pictures of progress and were very thoughtful to my concerns and how my car in the shop was affecting my personal life. It s not often you find a place with that amount of personalTouch!I would go back to them for any repair in the future.If anyone has a repair, these folks are straight shooters! 5/5 stars!!Services: Auto engine diagnostic, Auto engine tuning, Auto maintenance

  Brett Smith
a year ago
Martin's Motorworx is an honest and reliable shop. They offer overnight drop-off service and keeps you up to date on diagnosis and repairs. The entire experience was worry free and they let me know what my car needed with no gimmicks. Diagnosis process was easy. I came in for a CV boot repair and they let me know the axle needed replacing. I went ahead with the service and my vehicle was back within two days. They noticed an additional issue while driving the vehicle and did not force me to make a decision. When i was ready, i came back and the service was completed in just a few days. Top notch service!Services: Exhaust, Steering & suspension repair, General repairs & maintenance, Vehicle Inspection, Auto maintenance, Oil change

  Jeremiah Wilson
8 months ago
I hate leaving a negative review about a business because I know it can affect their livelihood. But this place is just there to take advantage of people. We had our car brought there by tow truck and went inside to ask if they could pull the codes to check what is wrong with the car and they said it would cost $135 just to look at it. Literally right next door O Reilly s has a sign out front that says Free Diagnostic Readings, so we said that we d be right back and went over to see if O Reilly s would pull the codes before we committed to paying the $135. As the gentleman was coming over to hook up the code reader the mechanic/owner came out and said we had to get the car off their lot! We were shocked as we had been super polite and I think most mechanics will pull codes without a charge. I know a full diagnostic involves more than that, but this place realized that we weren t just going to be another naive customer they could take advantage of, so they wanted nothing to do with us. Honestly I wouldn t do business with this place, as they are just looking to make money and don t care about their customers in the slightest! The staff was VERY rude and hostile once they realized we weren t going to immediately agree to checking in the vehicle. Glad we found out before we agreed to having our vehicle repaired with them. They definitely are the kind of place that s just in it for the money, looking to prey on stranded people. Thankfully the vehicle was still able to be safely driven and we were able to take it elsewhere.In response to the business owner below I am not the vehicle owner, I am his uncle. I had no idea how long the vehicle had been there, but the tow company was instructed to bring it there by the insurance. I had not even seen the vehicle so I did pop the hood to see if there was something obvious wrong. I don t think that s an unusual thing to do. Also the $65 is only if you agree to having the vehicle worked on, which again, we only wanted the code reading to see if it was something simple. We were polite when inquiring and yes as I was stepping outside to talk to my nephew I did say something like $145 for a code reading is high but I was not rude and didn t raise my voice to anyone. You came running out to our vehicle when you saw the oreillys guy from next door trying to check the code and told us to get our vehicle out of your lot. You can try to explain it every which way, but you were very hostile and I was just trying to help my nephew not get ripped off. Please feel free to share any video you would like of the encounter for the public and I ll be happy to take down the review if I am not correct about how this went down. We were not working on the car in your lot and had physically been present for less than 10 minutes by the time you were shouting for us to leave.

  Faith Martin
7 months ago
I took my 2018 Chevy Sonic in to replace the Turbo, and they replaced it, found the port was leaking, told me immediately, replaced that. Then they found a leak in my A/C, called me, then fixed it. They changed my oil,, made necessary by the leaking port.. They are very friendly, professional, and it feels like home when you walk in. I have no issue recommending them to anyone. If you are part of the Repair Pal network, they take care of it all after you report your damage, and make your appointment. Love these people.

  Evan Herron
a year ago
The only place that I will take my vehicles in the future! They are some of the friendliest people whom were able to fix my car where other places could not. Dropped my car off and by the end of the day they figured out the issue, parts came promptly I had my car back 3-4 days later. 10/10 would recommend after have shopped around for a good mechanic the past few years!Service: General repairs & maintenance

  Kayla Williams
10 months ago
Absolutely amazing shop ran by amazing people! When you go to Martin's you know your vehicle will be cared for and so will your wallet. They are reasonably priced and the staff is so incredibly friendly!Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  DonRe
a year ago
Martin's Motorworx is the place I go for maintenance on my car and truck. They are knowledgeable, efficient, and fair on pricing. The customer service is great and friendly - people who care about the work they do and the customers they serve. I would DEFINITELY recommend them if you care about your car or truck.Services: Auto battery replacement, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Engine repair, Vehicle Inspection, Brakes, Auto maintenance, Battery, Oil changeServices: Auto battery replacement, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Engine repair, Vehicle Inspection, Brakes, Auto maintenance, Battery, Oil change

  crystal whittenburg
2 years ago
The worst customer service I ve ever experienced in my life. Dropped my car off and wasn t advised it would be held overnight, reached out the next morning, was told I would receive a call, an hour before closing still hadn t received a call. Called back to back with no answer. Finally went in to check on my car and they had just started to look at it. Lied about my cars deductible. Told me that my warranty company changed their policies. Caused damage to my car and upset with me for being honest. Yelled at by both of the owners for simply trying to inform them of my concerns. Will never visit this location again.Service: General repairs & maintenance

  Wesley Outlaw
2 years ago
Got my A/C repaired quickly and for an affordable price. Very professional and not just lip service, but ACTUALLY went out the way to make you truly cared for. Waiting on the other car to break just so I can take it here! The highest caliber of service.

  Elyakim Barjudah
2 years ago
Gave them one star but truly they weren't worth that.Paid $596 for repairs. Work done was decent. Price was fair. The problem was they took it upon themselves to rethread my studs without notifying me this was a repair I NEEDED performed.WHO DOES THIS???? I saw the negative reviews. Heard the negative stories. Decided to give them a chance because HE gave me a chance. Took my tires off to see what was done and it was ridiculous. First. This rethreading was a ploy for more time. I asked them to do additional work on my mom's car and would have given them more time if they asked. Went back to the shop because I couldn't get all my lugs back on my rim. After trying for over 30mins. Mind you I went in with all my lugs on. While explaining this to the owner. One of the employees stated they didn't do this. Smh. Worst of all his wife comes out and attempts to threaten to hit me in the face with a stick if I didn't leave. WHO does this?? Never was I loud or using profanity as they were. I have after market rims with thin spacers. These ppl DONT think! They think they can do whatever they want with your property without ANY accountibility. I would never let an engine shop do anything to my studs, rims or wheels because that is not their specialty. The owner says he's been working on cars for 30yrs he should know. Well. As I said. I've been buying cars for 35 yrs and you don't touch ANYONE'S car without notifying them FIRST. Truly I was hoping for an honorable encounter and not this horribly backwoods unprofessionalism. This rethread job is the $200 discount you see on my bill.Service: Engine repair

  Vita Thomas
2 years ago
Every experience is amazing! They always get the job done. The price is always fair, and they are not a shop that will do something to your vehicle just to keep you coming back, they don't have to because they are the BOMB.COM and they have plenty of customers. I love Martin's Motoworx and Goliath !!!

  Shantae Robinson
3 years ago
very professional and let's you know exactly what the problem is and give you a break down of everything that is needed and if any issues occur they look at it and make sure you are good to go prices are reasonable and they are great to work with. I really appreciate Sheree and the work shes puts in while in the front office she is on task and very good at explain issues that have come up while repair and response time is very fast!!!*First time visiting*

  traci gadsden
4 years ago
I would recommend Martin Motorworks to anyone for their car care needs. The Staff is very friendly, and they truly care about their customers, and their needs. Every time I have an issue with my vehicle, they take care of me. Sheree is the best. Thank you for making me feel like family.

  Jennifer Middleton
3 years ago
Amazing customer service attention to details. Very humble and caring. The Martins are a rare breed. They love what they do and go above and beyond. Make you feel like family. Trusted honest experts. Fast too. 2014 Volk Jetta SE

  JT Jackson
3 years ago
I almost used this company until one of the employees tried to steal over 400 dollars. My girlfriend and i came to fix her transmission. We had a warranty to only pay $150 out of pocket. They informed us someone woild come check it out and they would het the claim in fast forward to a few days later mo one came to look at the car amd the lady called us saying that tje parts is in and it woilf be $440 even though i have a warranty and my insurance company never came to make the claim. Jist all seemed like a big scam. Definitely wont be taking my business there.

  yolanda grant
5 years ago
Family owned Mrs. Sheree is the bomb she gets things rolling. The team will not let you leave until your vehicle is safe fixed and ready.Big ups to them. They have my businesses for now on. I recommend others to go to them as well. VERY nice people look at their customers as family. I done fell in love. Lol

  Niece of' Keysha
3 years ago
Absolutely fantastic service. Love the ladies in the front office. Trust worthy and get your car done right the 1st time! I've been a regular customer since 2018.

  AL Wheeler
6 months ago
Very professional and decent staff. Honored 5 stars thank you guys

  Robert Cabana
3 years ago
These folks were great. Got the fix my truck needed and its just like new. The service here is a lot better than anywhere else. I'll definitely come back if needed

  JULIUS SMITH
4 years ago
First of all let me start by saying Martin's Motorworx isn't worth the one star. Martin's motorworx is by far the worse machinic shop I have ever taken one of my cars to. I am the owner of a 1996 Chevy Impala SS. After paying a substantial amount of money to have my car serviced, I kept experiencing problem after problem directly related to the work that they had did on my car. Instead of anyone trying to admit to there mistakes and properly correct the issues, Randy and his team of incompetents were only concerned about sticking me with service bill after service bill. Mind you everytime I experienced another problem due to there negligence I had to have my car towed back to there shop, which I had to pay for out of my own pocket even though the reason for getting it towed was because of work they did that rendered my car non drivable. I had to get my car towed a total of four times. The last tow was to get it towed to another shop from there shop after speaking with the owner Randy about my concerns, instead of him being a professional about the situation, he used vulgar language and stated that my car was old and he didn't want to work on it in the first place. This is not the way a paying customer should ever be treated by any establishment for the simple fact it is us who pay these establishments bills at the end of the day. Also, anyone who does decide to risk taking there car to this place, be mindful of there pricing of parts cause they can be superbly overpriced when dealing with these money vultures. I would recommend trying the good people over at Mastercraft on Two Notch Rd. before settling for the type of service and respect you would get from dealing with Martin's Motorworx.

  RJ Winter (exraver66)
a year ago
Good people!!! Honest individuals that take pride in their work!!! Would Recomend to anyone needing a repair or maintenance for their vehicles ;) Sheree is the absolute best!!!

  Anna Mitchell
3 years ago
Very professional and concern about my vehicle came in for window regulator but they said nothing was wrong with rear windows it was Cadillac converter as to which they called me to let me know they called the warranty company got everything. Approved and ordered the part and got it fixed I'm very satisfied with their service I would be an return customers if need be and would recommend others to them awesome company I would rate them above average

  Ms Mickey
6 years ago
Great people... the best work... I'm always satisfied!! LONG time customer, I'll never go anywhere else for any of my car needs but here!!

  Lul Rob
a year ago
Just want to apologize for everything I thought you guys were playing around with my car. But I see you guys is still waiting on that part I m just was upset by seeing other reviews and thought it ll happen to me next .. sorry Service: Transmission repairService: Transmission repair

  randy hollier
5 years ago
Stuck me with a truck I regret getting I don't know why they have a 4.8 review they sure did not do me right at all! Will never buy anything from them and will never send anybody there ever, don't think this is one bad review I'm sure they've had more than one!

  Alan Roach
6 months ago
Honest and quick repair. Very happy with them