Express Oil Change & Tire Engineers
4.7 (976)
235 Forum Dr, Columbia, SC 29229
(803) 865-6888
expressoil.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rodney Richburg
3 months ago
Stopped in with the wife s minivan. Seen a couple cars so I thought it would be a long wait. I pulled into the customer parking spot. Couple seconds later a gentleman walks up to the car and asked if I needed assistance. I told him what I needed and he told me he had an open bay and would take care of it right away. First time at this location and was very pleased with the customer service, professionalism and speed. The energy and team work was noticed. Will definitely recommend and will be returning with all the vehicles.!
Adjoa Boafo
4 months ago
Went for an oil change today and was attended by Diggs. He was very friendly along with the other staff and even asked if I had needed my windshield replaced since the blade was coming off a bit. Also he had informed me that one of my lights was bad and I hadn t even noticed. The prices are fair and it is a very comfortable atmosphere, especially if you don t know a whole lot about cars. They make sure to check with you that your oil is actually filled. Definitely would recommended coming to this place if your car is in need of maintenance, their services are fast.
m g
a month ago
Excellent service!! Quick, prompt, and courteous each and every time I come here. I ve had both oil changes and mechanic work performed here.
Daniel T
10 months ago
Awesome place and technicians. Needed to check my engine due to trembling noise and remove nails in 3 of the tires. Scott and Ben from the Tires area quickly and seamlessly patched everything up and accurately diagnosed the trembling issue. Couldn t ask for more
Chrishena Craig
5 months ago
This is my go to location for oil change. I never have any issues. Each technician is very knowledgeable and professional. This particular time I had Joe, who was AWESOME! Very quick service and has a great personality. I recommend this location.
Alexis Parker
4 months ago
Excellent service. Was driving down the road when my coolant light came on. I pulled up and ran inside and expressed my concern. The guys ( I didn t catch their names) took the time to address my concerns and assured me that everything was ok. They thoroughly looked under the hood to see if they could identify leaks. The guys assured me everything is ok and that my coolant levels were just low. They topped it off and sent me along my way. I just want to say thank you all for assuring me and calling me down during my time of panic. Even though I didn t get an actual service, this team is kind and caring. Didn t make me feel delusional for having a temporary panic attack. Thank you all so much.
Old email address Old email address
6 months ago
Joel was amazing and so friendly! He was thorough, quick, and kind. I will come back for all my oil changes.
Christa Johnson
3 weeks ago
Got my oil changed today, the technicians were great! Very friendly! I appreciate youguys! Wonderful service! Keep up the great work!
MzSynShellz
5 months ago
Great service in and out on both vehicles all within 1 hour. Joel and team were friendly, funny, and quick. New to the area so good finding a good service center close to my home.
Scott William
a year ago
Was told estimate bout an hour, waited 3hours. Had to ask them for an update as to what was taking so long. Just went for simple tires change. Left inside of truck filthy. Had to ask to take sticker off new tires. Like, come on, you cant even take them off once you put them on? Left marks and lube and junk all over rims and brand new tires. Makes the wheels look completely horrible. Impossible to get off. "Lost" one of my valve caps but guy knew exactly where it was, in his pocket. It was horrible experience and dont recommend for tires, like other review stated. I added photos of the new tires on the truck, they look horrible. Like really come on they dont even look new because of all the junk thats all over them. Horrible.Service: Tires
Courtney Kelsey (Courtney Kelsey)
4 days ago
Derrick was very helpful. Awesome customer service experience. Quick service as well.
Danny Curenton
4 months ago
Don t leave anything in your car. I m missing a bottle of cologne out of my truck and I m missing two wheel locks off of my truck as well. They also kept my key for my wheel locks. Highly DO NOT RECOMMEND.
diane favor
6 months ago
Joel at this Sandhill location is the best he go above and beyond only reason why I go to that location females need a honest mechanic/service mgr/ service attendant on our corner he definitely got my voteServices: Tires, Brakes, Oil changeServices: Tires, Brakes, Oil change
Jessika Baughman
2 weeks ago
Derrick was great, when I noticed an issue he automatically did everything he could to get it taken care of for me.
Brianna (Bri)
7 months ago
My husband and I went there today to get my oil changed. Pleasant and quick experience from start to finish. Joel took really good care of us and had us laughing the whole time. Would recommend to anyone. Ask for Joel when you go!Service: Oil changeService: Oil change
Jessica Brown
7 months ago
The service that I received from Express Oil was nothing short of spectacular. The staff are amazingly friendly and helpful. I had the pleasure of working with the Manager Scott, who was extremely patience and attentive. I had to have my air condenser replaced, which was covered under the warranty company; however, they were a complete headache but Scott was so patient and made sure that they did exactly what they were supposed to do while he continued to make me as the customer the priority and I wholeheartedly appreciate it. I will continue to use Express Oil for any and all of the services that they offer because they make sure you are not just the customer but the priority! Big thanks to Scott and the fellas...**whom I'm sure know me by name now :-)*
Jodi Ketchem
a month ago
Very friendly and knowledgeable staff. They did not pressure me into a sale, when I told them I would talk it over with my husband.
Kristen McGuire
9 months ago
The service here is always phenomenal. I ve been taking my car here for years and am always pleased with the service. Today Joel helped me with an oil change and was very kind and knowledgeable about the upcoming work my car needed. Scott and Ben in the service department have always been so helpful when servicing our cars. I highly recommend this location as they staff has always been excellent.Services: Air & cabin filter replacement, Tire rotations, Oil change
Laura B
6 months ago
I was traveling for work and found that two of my tires were leaking air. Joel and the crew got me in and out of there in less than an hour! Plus, Joel hooked me up with some good prices. Truly, a lifesaver. Thank you!
Genevieve Morgan
7 months ago
The service I received from Z at the express oil change in Sandhills was exceptional! He truly went above and beyond to make sure I was taken care of and the service on my vehicle was up to date! I have always had an outstanding experience when I come here! The entire staff does an outstanding job! I would highly recommend this location!Services: Air & cabin filter replacement, Oil change
Carmen B
4 months ago
I get my scheduled oil changes here plus I bought my frot tires w' them. They needed air in them due to the cold & they promptly & politely filled them back to the proper psi without hitch. This place is the best oil change/tire services In Columbia . Thank u
James Bigler-Damian
3 years ago
The staff was very friendly, all of them. Their process leads to quickness and efficiency. They asked a good amount of questions to try to cover all the things you may need. They offered a lot of additional services but I didn't feel pressure to purchase. I think the prices are inflated but that's standard across the industry. Overall a good experience but I'd rather change my own oil.
Breanna Austin
3 months ago
Thanks to Zyahn for making my oil change quick and easy ! He was very professional and guaranteed me that my car was in good hands
Shann
7 months ago
My warranty ended on my oil changes at the dealership, so I decided to revisit Express. Joel and all the technicians were professional and serviced my vehicle quickly. However, the price was a little more than I anticipated. For my Chevy Tahoe I paid $40 more than I was charged at the dealership. I would stop here again for the convenience and fast service, but if I have time I'll take my vehicle back to the dealership and save a few dollars.
Rich Carolina
4 months ago
Jay and the entire crew always does an amazing job. Gets me in and out in all of 10Mins. Highly recommend.
Janine Sheckells
6 months ago
I first want to say these guys are AWESOME! They are NOT oil jockeys; they are REAL mechanics and very, very knowledgeable.I am from Texas and was heading back there from Columbia when some possibly SERIOUS problems came up with my car.I went in with my 2015 Kia Sorento in a panic because there was literally NO oil showing on my dip stick even after putting in 2-1/2 quarts! Scared the bejesus outta me! Then, my car wouldn't start consistently. I thought it could be the ignition switch - NOPE! Ben, the manager, looked under my hood and came around to my driver window toting a box end wrench and said "Your negative battery terminal was loose. All fixed!!" Talk about a relief! Then the other guys, Joel (bless you man!) and Jay, took care of the oil change and told me there's a issue with these vehicles burning up oil REALLY REALLY FAST, and there's a class action suit going on to make Kia fix it. WHAT!!?? I had no idea! All I can say is I am SOOOO THANKFUL I went to see Express Oil Change. It certainly would have been disaster had I just left for Texas with my car the way it was. Y'all saved me!! THANK YOU SO MUCH!
Jacci Myers
5 months ago
Extremely helpful.They were able to identify the problems I needed fixed, when they had been overlooked by others.Will always be a rerun customer.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Yvonne Thompson
5 months ago
Think this was my 4th time and every time no issues, in and out with no complaints! Great customer service. I even started my son going to them.
Brittany Harrison
6 months ago
I bring both of my vehicles to this location & every time has been great. Thanks to Joel who took care of me today! Speedy service with a smile
Keisha Pringle-Boykins
7 months ago
Joel was great he eased our frustration of going to multiple oil change locations because no one had the tool. Thanks Joel and team for your great customer service. We appreciate all you did today.Service: Oil changeService: Oil change