Batteries Plus

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kevin Flanagan
3 days ago
We found Batteries Plus as a business that could replace the batteries in our iPhones. We made an appointment and they were ready for us when we got there. Jonathan was very helpful and told us the two phones would be ready in about two hours and added a coupon. They checked to make sure that they had our batteries in stock, so we left them to it. Two hours later, when we returned, Jonathan said he had good news and bad news for us. Only one of the batteries would be accepted as the other two were DOA. So, one phone got a new battery and one didn t. They said they d get more in next week, but we are traveling internationally before then, so it was no help. When we return we ll go back and get the other phone s battery replaced. I just wish we could have had it for our trip.

  Tyler Cartee
a week ago
DO NOT TAKE YOUR CONSOLES HERE FOR REPAIR!! About a month ago my HDMI went out on my Xbox Series X. Batteries plus advertised that they repaired them and it was the closest place to me. I brought the console to them and they replaced the port but a month later it wasn t working again and the port was extremely loose behind the cover. I brought it back to them and now they re telling me that the location where the port solders to the motherboard is broken so now I need the motherboard repaired. Don t see how this was on me considering I brought the console home, set it in one spot and hooked it up. I never touched it again until it stopped working and I had to bring it back. But they still blamed the new found issue on me and not only would they not refund me the $175 I paid to have it repaired the first time, but now they want to charge me an additional $129 to fix this issue. So just from taking this console to them, I went from a bad HDMI to a broken motherboard and lost $175 plus the value of the console itself before they destroyed it. Would never trust them with another piece of technology again.

  Will Rupp
a month ago
Great customer service as well as repair execution! The sales representative was able to fix my iPhone after two other locations (one in Greenville & one in Pickens county) were unable to complete the repair.I would use their service again and I would recommend my friends to do so as well!

  Justin Tanner
2 months ago
Bryson did a great job today cutting a Honda Odyssey key for me. He was a nice fella and had great customer service! Thanks so much.

  Scott Hanley
a month ago
I love using Batteries Plus for the things I need around my home! The Batteries Plus in Clemson SC has always had wonderful customer service and the associates that I've had dealings with have always been knowledgeable as well as super friendly!

  Gary Gazman
7 months ago
Great experience. Ordered my truck battery on line last night , setup an appointment for 10 am this morning for the install and was home by 10:45. Awesome service. Have been there a few times and every time has been great. Thanks Jonathan !

  Al Jones
5 months ago
Replaced my battery in my Samsung Galaxy S9. Online reservation system to drop off phone and the price was reasonable.

  Chloe Hembree
a week ago
Would not recommend. The stuff you bring in will come out worse than it was brought in.

  teri d
5 months ago
Excellent customer service. All the employees are very helpful and polite. I definitely recommend batteries plus for your battery store.

  Walker Lathrop
7 months ago
Guys told me my laptop would be fixed in about a week. We are now on week 3, as a college student it s hard to go to college and not have a laptop. Buddy in the store told me today that they have the battery for it and that it needs to be installed. He asked if he could do it tomorrow morning because they close soon it was 6pm and they close at 7. I then ask how long it would take he goes not long, maybe 20 ish mins or so lol.

  Nicholas Vazsonyi
6 months ago
Couldn't be happier with the prompt repair of our iPhone screen at a very reasonable price

  Ty Melancon
a year ago
Read the fine print before you get your phone repaired. If they break your device while repairing they will put a junk after market part on and you lose value. I m out $600.00. NOW YOU KNOW!!

  Lauren Bulik
4 years ago
Will not be returning. I went last week to get a cracked phone repaired and despite scheduling an appointment online for this exact reason, I was told it would not be ready before the store closed causing me to have to wait two days later for when I could make it back to pick it up.Within a few days, however, it started glitching and the touch screen wouldn t respond for periods of time. But I didn t have time to go to the store to address this issue until the following week, in which at that point a whole section of my screen wasn t responsive to touch. I dropped the phone off and they said it would be fixed within the next hour and a half. However, when I came back, I was told they hadn t fixed it because of a very small scratch off to the side, the warranty no longer covered it. A scratch that hadn t even been noticed before I left the store and was under the impression they were fixing it under the warranty. I would now have to wait for another hour and a half and pay an additional $50.I m a freshman in college who doesn t have a car. I had to walk to this location a mile away every time, and today wasted over four hours of my time waiting for it to be fixed. This whole situation cost me not only an additional $50, but lots of time and inconvenience that wouldn t have happened if the phone was fixed correctly the first time.

  Tim Partain
11 months ago
Went to the store in Clemson SC at 10:30 am sign on the door said be back at 11:00 am the sales clerk didn't show up to open the door called the store number was told anothe15 min still no one

  David A
3 years ago
They changed my iPhone 7 battery. I called them and they took my phone right in. Changed the battery and I was back going in 1 hour with no issues. The phone is working like new. I thought they charged me a very fair price. Highly satisfied.

  Brittany Ambrose
4 years ago
Just had my s9 screen fixed here. Prices were much better than cpr. But the service really got me. Anthony and his coworker (sorry didnt catch the name) were both helpful, punctual and professional.

  Amy
6 years ago
Great service! I took my iPhone 7 there to have a broken screen repaired. They charge the same as the Apple store but offer a $10.00 off coupon if you sign up for an appointment online. I dropped my phone off and when I came back in an hour as instructed it was ready to go.A few days later I noticed that the screen would start selecting things on its own without being touched and the proximity sensor for the phone function didn't work so when I would make a call, my cheek would hang up or dial numbers on the still-active screen. I called the store and they said to bring it back and they'd do a warranty replacement for the faulty screen. I took it back and it's working like a charm now!I would recommend calling ahead though because sometimes they have to bring over parts from their Anderson store so that way you won't have to come back later if they don't have the part you need.

  Alexis Peer
5 years ago
I took my phone here to get my screen fixed. I come back and he tells me that he put a bad screen on because it didn't have a back light. I ended up having to come back the next day. Don't recommend it your better off going to the Apple Store save your time and money.

  Robert Whitesides
3 years ago
Tim Davis at the Clemson Location is that dude! I needed my screen repaired ASAP. Within 36 hours of my initial call, Tim at Batteries Plus Bulbs had my screen replaced with a new battery...and it was $30 Less than what CPR was charging for just a screen. Top tier customer experience.

  Katie Wong
6 years ago
Here are the facts: I brought my iPhone 7 here to get the screen fixed. When I picked it up an hour later, the phone frame was chipped and scratched from where they pried the screen off. Rather than replacing the glass, they replaced the entire LCD screen. (I didn't realize that was the process but just so you know, the new screen will be low quality and the color is faded.) The manager gave me 5% off for scratching/chipping the frame and told me if I brought it back in he would use sandpaper to fix it. When I left, I noticed that the new screen was already popping out of the frame. I brought it back in and spent another 35 min at the store as they fixed it, again. Obviously due to the shoddy workmanship and lack of compensation for said shoddy workmanship, I will not be bringing my phone back here for sanding or any other issue, and do not recommend that you bring yours here either. Do yourself a favor and just take it to the Apple Store.

  Anthony DeYoung Vandunk
5 years ago
Just got my phone fixed here, the price was good and the screen works. My 3D Touch stopped working but they were kind to offer to fix it, I am very pleased with their service I would recommend.

  Pat Grigoriou
a year ago
Friendly and helpful. But the best thing was I learned that they carry almost every kind of battery known to man! No more running around looking for odd types.

  Trevor Shiffler
a year ago
Not an honest business charged me $90 to cut and program said they couldn t do it and STILL charged me

  Mackenzie Bitter
a year ago
Very kind staff! Applied my screen protector on my new phone for me a lot better than I could have ever on my own!

  Gerald Presnell
2 years ago
I was told a new key for my 2014 Chevy Sonic would cast between $150.00 & $175.00. I bought a new key and fob on line for $19.99, and Chris at Batteries + cut it and programmed it for $10.00.

  Lucy Lou
3 years ago
I just went to pick my iPhone 8 up in Clemson. They took it out of the box to tell me they could not fix it and proceeded to drop it on the porcelain tile floor with no case which is most damage ever done to my phone Thanks for that

  Nathaniel Merck
4 years ago
Very smart & proficient staff! I'm so happy I have a phone repair place close by my house. Will be back for sure.

  Dean Isler
2 years ago
I ordered a battery for my jump box for store pickup. It was ready for pickup in just a few minutes. Great service!

  connie certain
4 years ago
I ordered online and picked up in store. Quick and very friendly during my pickup in store. Much easier than ordering and waiting on delivery to my home.

  Alan Goldsmith
5 years ago
Great experience. Friendly staff. Prices very competitive for my phone repair.