Joe's Truck & Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Wayne Bouldin
5 months ago
Late evening and raining heavily. Arrived within 45 minutes of order placement and Eric was great to work with (pleasant and professional). Cost was reasonable as well.

  Jarvis Lotharp
5 months ago
Eric was a great help! He arrived quickly and helped me save money I spent a lot less than what I was quoted for elsewhere.

  Jo Ann Johnson
a year ago
I contacted Joe's and requested a DOT inspection for a flatbed I had recently purchased site unseen. The seller had said it just needed airbags and an air tank bracket. I requested that they give me an estimate on replacing airbags and one board on a nail strip on a flatbed in addition to the inspection. I had also requested that they install two equipment boxes between the trailer axles which they did. I purchased the equipment boxes and had them shipped to their location. An estimate was never furnished. They passed the DOT inspection for this trailer, did not replace any airbags, and replaced all of the nail strips without additional authorization. They charged us almost $3200! Within 600 mi of leaving their shop, one of the airbags blew. The repair person could not replace it because of the rusted condition of the brackets. My driver continued on and then a tire blew which substantially damaged the equipment box on that side. This trailer should never have passed a DOT inspection! These people are crooks. DO NOT USE THEM!!!!!! I had also asked for them to email me a copy of the bill which they never did. I requested to speak to the owner or have him call me and this also has not happened. I'm going to report it to the attorney general's office now.

  Jessica S. Henderson
a month ago
Very nice and accurate people the woman that answers the phone is just so sweet

  Tara Roy
4 years ago
Had a tractor that wouldn't start. They came and got it even with mud puddles and the bucket still on. The driver was great and took great care as he loaded her. Highly recommend!!

  Ron Peavey
a year ago
My center bearing on my driveline failed, causing my driveshaft to drop. It was a Thursday about 1pm, and I was basically in the middle of nowhere (Sumter National Forest). As an owner operator, leased to a major carrier, I decided to ignore the carriers suggestions for a tow and repair, and called around to several local moving companies that I knew well, to ask for advice on who to call. Two of them said to call Joe s Towing, so I did. That put the full repair on me, since Joe s what not on the carriers list. (Carrier is in the Midwest) The carrier wanted to call towing companies on the north side of Charlotte and in Monroe .and towing companies who did not repair. I wanted to consolidate services under one roof. So, I called Joes.I had a tow truck out to me within an hour. Their tow driver drove me to a local hotel. The next day, I made my way to Penske in Charlotte and went on with my load, hoping for the best with the repair and it s cost. I didn t know them, they didn t know me. Worse, I live near Atlanta, several hundred miles away.They had the truck for just over two weeks. Most of that time, waiting for the driveline. My wife and I met at Joes yesterday to get the truck out. Trucks running as good as she ever has (1.5 million miles on her). Joes couldn t have been nicer, more honest, or more fair, from beginning to end. They actually remind me of my local shop, who I ve used exclusively for 30 years.I d refer them to anybody.

  Vicki Cleveland
2 years ago
On Dec. 15, my car died between Lancaster and Chester on Hwy 9, which is an hour and about 1/2 from my home in Laurens. On a recommendation, I called them, and they towed my car in at 1 am the next day. It was an alternator issue. Spoke with a mechanic John, who was very helpful. Asked him to look at it and give me an estimate. The job was handed off to another mechanic, I think his name was Kindle. I was never offered an estimated, or warned of the expense or what to expect. Today, 6 days later, I was charged a fee of 125 hour for emergency repair (as apposed to the posted regular hourly rate of 90 an hour) and held hostage to get my car back. Joe seemed to be proud that he gave me 50 off the 830 something dollar bill they presented me with when I pleaded for help. No estimated offer...did work without asking if I could handle it. 35 extra an hour billed at 4 hours...that Joe told me himself may not actually have taken 4 hours. But the emergency repair was done 6 days later. I'm glad I have my car back...but I had to give my rent money to make that happen. And I feel like you should never start a job over 500 without letting someone know what to expect. If I didn't have good friends, I could have lost my car, because I couldn't pay the exonerate unauthorized fees. I feel like 90 an hour and the 50 he gave me off the up charge for what they actually paid for the alternator would have been more honest and fair. My opinion.Service: Car towing

  Ebony Quinn
a year ago
My family and I were on our way to Orlando for vacation and somehow a nail had gotten in our tire. There was a young girl & I believe her brother that helped us immediately. They were so kind and extremely helpful. I want to thank you both for being there for us. Both of you Rock!!Service: Tire changeService: Tire change

  Cheri Kiley
9 months ago
We have gone to Joe's multiple times with car repairs and used their towing services. We have always been very pleased with their service and fair prices.

  Audrie Horne
4 weeks ago
Arrived quickly and nice guys too

  Jim Cooper
4 years ago
Stranded with a broken down truck out of state with very few choices and managed to limp my truck and a 16,000 pound RV in tow to their shop. I was treated very well and given a ride to a local hotel. I was called the next afternoon and told it was ready and they were sending someone over to pick me up at the hotel. Braced for the worst I was pleasantly surprised to find out that the bill was $314.00. Arrived tonight in South Florida with no problem. Thank you Josh and the crew at your shop for a well done job. God bless you and your shop.

  Building Buddies
2 years ago
Contacted to tow our bmw for 30 miles exactly and it was located locally. Quoted me 450$ higher for the exact same trip when I stated it was a BMW. I used to work for Joe years ago so I wanted to give him our business. I will never even consider them again.

  Marissa Wells
5 years ago
1 star only because zero stars wasn't an option!! Ditto the review that said they take advantage of you- wish I'd read more closely before I called them. Told me on the phone it would be less than the $250/hr charge because "it wouldn't take that long" to pull my truck out of the mud. Once they provided the service (which took 5 minutes), then said the charge was $250. When I protested, they lied about the phone conversation and threatened to tow my truck to their shop if I didn't pay. Bait and switch at its worst! Horrible experience, horrible people.

  Sean McDaniel
5 years ago
Incredibly nice and helpful people. Broke down just a few minutes up the road on my way to Columbia, and was fortunate enough to be towed to Joe s. They quickly helped me get the parts and repairs I needed in order to get there, even though they seemed to be very busy that day. Great place.

  Liviu S
3 years ago
Fair pricing, quick service had a flat tire on my trailer went over, they fixed it in a timely manner for 45$. I think it s fair to say that they charge honest prices. I feel good for using their services.

  Tabitha Moshier
a year ago
They were great getting me back rolling in timely manner after I blew a wheel seal.. the girls in office n Skipper was great company made my time there very nice

  John Farrow
3 years ago
My wife and I hit a pothole on our way back to GA. Local Sheriff called Joes and Justin came and picked us up in the dead of night. The entire company treated us like family and got us back on the road the next day. Thank you all for turning a scary experience for my wife into just a bump in the road. Good people are everywhere and a lot of them are right here!Service: Tire change

  Kenzi Brown
6 years ago
Was making a trip from Flordia to Ohio and got a flat tire is SC on the way. It is Dec. 23rd so everyone didn't want to tow us or help us. Josh came out picked us up, gave us a tire and put it on for us. The nicest thing they could have Did. Greatly appreciate you!

  Aubrey Hines
3 years ago
Quoted price for tow @300hr 1hr min. I told them come on. Less than 15mins to get me unstuck. Rate was 500. At least be upfront. Beware.

  Lakia Keener
a year ago
Espinoza was so helpful and had amazing customer service I will most definitely come back if needed thank you all so much!Service: Long distance haulingService: Long distance hauling

  Josh Josh C
5 years ago
Awesome and friendly staff. Pappy is always here and happy to help you with all your needs. If your needing a tow, guy they call "The Driver" is definitely your go to guy, awsome!

  Ambrose Carter
a year ago
Best tow service in the area. Best prices for towing as well. If you need a tow call Joe. You want be disappointed.

  Bob Moeder
4 years ago
Robert was very professional and knew exactly what he had to do to get our skid steer out of a deep mud hole. Would highly recommend this company to anyone in need of this type of service.

  Joe Renwick
4 years ago
I have used Joe's Towing for years to keep our Green Energy Biofuel fleet out of harms way on the side of the road and towing them in for repair. Always fast and easy to work with.

  Quad Register
2 years ago
Great customer service and awesome work. Got me in and out in no time. Thanks ladies and gentlemen, I wish you guys the very best!!

  Zoran Predavac
a year ago
Nice peopleThey help my driver with quick trailer fix and didn't charge at all

  Charles McGee
3 years ago
Can't get a call back from Joe! Left several messages, they put a driveshaft in a customer's truck and didn't put a grease fitting in it. Drive shaft came out on the road and now he won't stand behind his work.

  Karen Smith
6 years ago
Very nice people. We were in an backward position and they did everything they could to help us. Great hometown service!

  Phil Howard
5 years ago
Thanks Joe for helping us out with decking the trailers!!! If you ever need anything in the Atlanta area, let us know.

  BCherryLady GLady
2 years ago
They were very professional and courteous. I highly recommend this business.