Rick Hendrick Chevrolet Charleston Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Leigh Mackall Solano
a month ago
I know nothing about cars and was fortunate enough that Clay Gresham knows everything about them! He assisted me throughout the entire process -- from selecting the right vehicle to filling out the paperwork and even setting up shipping it to me. Clay is honest and professional and cares about his customers' satisfaction. Highly recommend using him for your next car purchase!

  Andrew Correll
2 months ago
My service representative Sarah Walters did a fantastic job of consulting me on what fixes were mandatory and what I could do without along with notifying me on what discounts I qualified for. She was communicative and helped arrange a shuttle service while I was without my car. Highly recommended!

  Myrikk & Meka
5 months ago
They like taking your car for service and not telling you that it s going to be there for three or four days before they even know what s wrong with it. Just got a car from there used and May 2023. On November 12 I found out my heads on the truck are gone. This truck only has 139,000 miles on it. Ever since I purchased this vehicle from them, I ve had nothing but issues, so this means that their service department didn t do a closer. Look at this truck prior to putting it on a lot. That speaks for your service center, your general manager, and your sales people. If you are not purchasing a new truck from here, I wouldn t risk it. But after this, I ll never purchase anything from any kind Rick Hendrix around.

  Jim Fenstad
3 months ago
Service manager JJ did a great job. Kept me well informed on the service to my Tahoe. Very pleased with the work done and overall service.

  Sheshe Sheshe
4 months ago
Brad was exceptionally excellent...He demonstrated superior customer service, very knowledgeable, extremely patient and professionally friendly...A+ rating