Jiffy Lube

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark Conway
5 days ago
Had a great experience at aCompetitor down the street with one of my bosses fleet of cars. The oil change took as long as yours but they checked every fluid and filter and air pressure in tires. They did not forget to put several screws back into the pan cover. Your guys did one thing. Changed the oil...I think!!! Yours had that a quality inspection was done by D.Sanders who was not even there. Said the oil was extracted by EVAC. Must have been broken.There is a for hire sign out front. Hope you get more help!! Think I'll go down the street where I know it's 5 star service.

  Catherine Martinez
3 months ago
The service specialists were very efficient and knowledgeable. As we were on a long trip I appreciated their checking all the fluids and tire pressure in addition to doing the oil change. I also appreciate the free checks for the next 5,000 miles.

  teresa starnes
4 weeks ago
I would give less than one star if that would have been an option! They evacuated the oil they say from the top.. never should that have been done... now I have an oil leak from the plug in the oil pan... was not there before..took it back to them was informed they did not touch it was not their problem... over $100. later now we have to pay someone else to change the oil again and fix the plug... disappointing and lack of responsibility....will not touch my vehicle again!

  Rae
3 months ago
I was greeted right when I pulled up and it didn t take long for my turn to come up. All employees that helped me were happy and took care of everything I needed immediately. Very happy with the service today

  James Andrade
4 months ago
The young man who spoke with me was very respectful and made it a point to make sure I got the proper oil change for my vehicle. On top of a quality oil change they do a nice inspection on your vehicle. I'm only sorry that I don't remember his name.

  Bridget Wallin
4 months ago
My daughter went there for an oil change. She is out of state at college. Never having to get her oil done before she called me "Mom no one is in this place what should I do?" After I tell her to knock and look around someone came to help. She claims she told them she was not sure what to get, but that I told her synthetic blend . Well she calls me saying " So the extra cash you gave me to grab something to eat before I drive home to Jersey I don't have. My oil change was $110 before the $20 coupon. I had her send me a copy of the receipt. They charged her for full synthetic. She claims she told them but obviously did not give her request thought because they charged her a bundle. Just feel that they took advantage of an naive college student. She had blend previously, and the sticker in the window showed that.

  michelle martin
7 months ago
So I m new to the area like brand new. Had to stop and get an oil change. When I say I was so impressed how the management and his crew were I am not lying. Friendly and informative like wow. I highly recommend these guys Thank you for the good service. Keep the smiles coming

  W Jam
7 months ago
Today was the first time I had gone to this JL location on Rivers Ave. The young men there were all very friendly, helpful, efficient and professional. The place was very clean too. I want to mention I had a $13 coupon I wanted to put towards my oil change but they said the coupon was not the right coupon for what I was purchasing, and instead, recommended the correct coupon which was $15 off! That was awesome! Shout out to M. Smalls, Zachary & Marquis S. - Keep up the good work, boys!I will surely be back again. Thanks! :)

  Shannon Katastrophic
2 years ago
Great customer service, knowledgeable staff, and rapport response to my needs! From oil changes, to tire rotations, radiator coolant exchanges, transmission fluid exchanges, wiper blade replacements, and battery replacement. They have the person for it. Everyone was friendly and ready to assist. Jiffylube tops off your fluids and completed an inspection of your items under the hood which is included with the oil change! It did take a little longer than expected; however much better than the dealership who pushed me out 2 months. Highly recommend.Services: Air & cabin filter replacement, Tires, Battery, Oil change

  Autumn Walker
3 years ago
This was the worst experience I've ever had. One guy told me to rev my engine and then oil starting sputtering out bc he forgot to put the cap on. I did know how bad it was until I got home and seen the damage myself. They still charged me full price. I called back and asked if there was any way they could give me a discount for the next one. This is unbelievable what if my car was brand new or rental or i was trying to sell this or something and they did this. This is not something you can just wipe off.

  Briana Walker
4 months ago
I ve been there 4 times now and they are very kind and their service has been very professional. I even stopped there last to not only check my fluids but to learn where/how to check my own fluids.

  Shawannia Davis
3 months ago
When I came there with the wrong oil filter. They told me that I had purchased the wrong on and discredited it from my bill. The staff was very friendly and they made you felt welcome.

  Joe Bramlett
3 months ago
Professional employees try to get the vehicles in and out as quickly as possible and they offer a variety of services not just oil changes thank you

  Becky Fam
a year ago
I went to Jiffy Lube to do inspection and service on my car and the customer service was amazing. Steven was the once who assist me. He actually walked to my car to make the first approach. Thanks steven

  IdontlikeBS
7 months ago
From my phone call to the service, everything was excellent. Zachary answered ALL my questions. Service was quick and superb. The whole team was pleasant and easy to talk to. Just an exceptional customer service overall!! I appreciate it very much!

  E- Kittencx
7 months ago
Zachary was very helpful in inspecting my vehicle and even though I was only able to get there a half hour before close he was still very friendly, helpful, and fast. The most efficient service I have ever received

  Dee Streeter
5 years ago
I have never had a faster oil change! Friendly and fast group of gentlemen. They were pleasant and kind throughout the process. My dog was in the car and she got startled when they approached the car - they were nothing but sweet to her and really made an effort to calm her down with kindness which was above and beyond their job.I really appreciate their effort and couldn't reccomend their location more.

  Jason Terry
3 months ago
inspected my car for Lyft for free. Took 5 minutes and I never got out my car. These men be heroes.

  Blessed Bella
2 months ago
Mr. JAMES, REESE AND CREW DID AN EXCELLENT JOB!!! THEY WERE PROFESSIONALHAD EXCELLENT CUSTOMER SERVICE AND JUST PLEASANT ALL AROUND!!! GREAT SERVICE!!!!

  Have Suitcase Will Travel
5 years ago
Excellent service! Eric was very friendly, absolutely a professional. I very much appreciate the service, the friendliness, and the professionalism. The pricing was also much more affordable than anticipated, and they vacuumed my car out for me! We will be returning!

  Micheal Ford
11 months ago
The guys here are great. Lots of hustle definitely not lacking in sense of urgency unlike that other oil change place up the road. Seriously they don t drag around here and pick up the pace when things get busy. Caleb gets you in and out fast.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Jesse Churchill
7 months ago
I came in for an Uber inspection on very short notice. Zach and Colton were very accommodating and handled what I needed with professional and smiles. Great job guys!

  Velimir Stanimirovic
8 months ago
I live in Palm Beach County, FL here in North Charleston I'm for some longer term business. I was a bit surprised when I reached Jiffy no other car was there, in my Palm Beach Jiffy there is always a line up!Service was prompt, thanks to your team. Good luck in your enterprise.

  howard ingarm
a year ago
I pulled in and they where super busy. I didn't have to wait long at all. STEVEN was great and had me taken care of and on my way in no time!!! Great experience!! Way better than the store on Main in Summerville. Thanks for the great service!!!!

  Rob Hall
10 months ago
Great service and friendly staff! I've never had a bad experience here always fast, and Zachary is always helpful in every way he can! Definitely recommend!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Zane Davis
a year ago
This location on Rivers fast, efficient, quality work. I absolutely recommend them for any maintenance service that you need on your vehicle. Been coming here for a year now. Steven especially but everybody here is great

  Brandy
a year ago
Absolutely Great. Went 2 different places and they couldn't get my oil and filter done because of a bolt. Went to Midas it was by app only. These guys got it done and gave me a discount on my expensive oil change. They definitely have a life long customer

  Carla Middleton
a year ago
This morning I was frantic and truly in need of an oil change and tire rotation before having to catch a flight tomorrow so I took a chance and went to JL. The dealership we wanted to use was closed and I am so grateful they were because if they weren t I would not have been able to experience the awesome customer service from the JL off of Rivers avenue in South Carolina. The men their were very professional and very quick. They didn t hesitate to help me and were ever kind enough to open their shop about 10 minutes early for me. I truly want to say thank you to them and their manager should be very proud of those young men they showed that excellent customer service still exists and that people are willing to go the extra mile for their customers. Thank you!Services: Tires, Oil change

  Christina Silva
a year ago
My vehicle was assessed for Uber. Everyone was polite and professional. Very fast service! Caleb was great! Definitely will use again!

  Amber Renee Simmons-Venning
a year ago
I literally just left from getting my oil changed and I m impressed. The team was quick, professional and the customer service provided by the manager was very pleasant. I actually enjoyed the conversation with him. I m proud to see they support the LGBTQ community also. I will definitely be visiting again.Service: Oil changeService: Oil change