Hyundai of Charleston

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marissa Lyons
5 months ago
Brandon Sellers was the greatest salesmen! I traded my 2021Toyota 4Runner for this beautiful 2024 Hyundai Palisade! First, Brandon made process extremely easy and simple. He went above and beyond for the entire thing and did not pressure me at all and ensured to help me 100% of the way. He was absolutely phenomenal and I highly recommend him!

  jordan penna
a month ago
From start to finish Kate was exceptional and very informative during the whole process. She definitely made the car buying experience better than I could have ever expected. Definitely go buy a car from Kate!

  Tara Simmons
a week ago
Jason is such a polite and compassionate young man. He was very thoughtful and attentive as I took my car for service. As a result of his kindness, I bought a vehicle from him.

  Gale Matthews
a month ago
First time buyers for a Hyundai! Very pleasant experience with the new Hyundai of Charleston. We were able to come to terms on the purchase of a hybrid Sante Fe that is equipped with all the things important to us. The entire staff is very knowledgeable. And we are excited that they are building a brand new beautiful Hyundai dealership facility on Savannah Highway near Carolina Bay. That will be so convenient for service

  Nancy Dragonette
a month ago
Jason is a young man that had the patience of a saint with me . Knowing very little about the new technology of new cars he spent a good deal of time with me actually Jason is my favorite person there but everyone, everyone was so pleasant and treated me like I was special!Hyundai of Charleston I highly recommend to anyone looking for a vehicle . I was really impressed!!!! Keep up the great work you all!Fondly. Nancy DragonetteFirst brand new car buyer!!!!

  Cole NeSmith
a month ago
Working with Brandon Sellers at Hyundai of Charleston was a great experience! I swapped my car for a brand-new 2024 Hyundai Venue, and I'm loving every minute of it. The team at Hyundai of Charleston was super helpful and really worked with me to make sure I got the car I wanted. If you're thinking about getting a new ride, definitely give Brandon a call!

  Lexi Mitchell
a week ago
After a long day going from dealership to dealership, we had a great experience at Hyundai of Charleston. Townes, Torian, and the rest of the staff were friendly and easy to work with and got us driving away in a beautiful car that we LOVE!

  Riley Plenge
2 weeks ago
Extremely disappointed with my experience with the service department. The person in charge was rude to not just me but another female customer as well and honestly made me uncomfortable as a female. I was genuinely nervous that this individual had my personal information. In addition, I had to come back because they did not address everything I had requested and was treated very poorly at that point and therefore, I do not trust that they actually did an inspection that I asked for. I will never return and would not recommend to anyone due to the lack of trust I have in their ability to fix my car, their integrity, and their treatment of customers. I have never made a google review before but felt compelled to warn others to not waste their time, money, or self-respect.

  S Durant
3 months ago
Long review!!! Had my daughter car towed to Christian Brothers because my daughter noticed a loud noise coming from her car, under her hood. As well as stalling, and her engine light popping on. Christian Brothers called me, and told me that my daughter car was beyond what they're able to do, and it will need to go to the dealership because the engine is the culprit. Called Hyundai in North Charleston first while looking at their reviews and was a little concern, but still called anyway while praying, but got no response. So, I proceeded to call Hyundai of Charleston after getting no response after leaving messages for a couple days. Read the reviews for the Charleston location and was pleased with the reviews,especially for what my issues was. Particularly the best reviews I saw for the service department involved, Jose. My daughter car is a 2011 Hyundai Sonata, and her car qualified for a new engine because of the year, and the engine that was originally placed in her car. Jose was a breath of fresh air from the beginning to the end. He was so sweet and knowledgeable. He answers the PHONE, and gets back with you about your vehicle. He handled everything with our problem with care. The only con was that the loaner car was something that my daughter couldn't drive because she is under the age of 25. She was upset about that, but Jose is not to blame for that. Just company policy! Would recommend this place for repairs. Ask for Jose!!!

  Hope Slone
2 months ago
Marquiese, Tommy and Jimmy took awesome care of me. GM Reggie runs an awesome shop. Dealership is clean and everyone is professional. Best car buying experience I have ever had from website search to last signature. Thank you team Hyundai of Charleston.

  Sam A. (SA)
2 months ago
SERVICE DEPARTMENT- Wife hit a pothole and created a bulge on the passenger side tire. Took it in to get it serviced and even though I didn't have the extended tire warranty the Savannah Hwy Dealership worked with me and cut the price by almost 50% since I had just purchased the vehicle last month. The service was quick about an hour and had me back on the road with a new tire. Go See Jose and Marissa if you need service, they will take care of you!! Always a great atmosphere when you walk in, Tommy, Reggie, Katie and Victoria just a great group of people over at the Hyundai of Charleston -2494 Savannah Hwy. Thank you.

  Brandon Eney
a month ago
Marissa is pretty awesome. Shes quick, helpful and will be honest with you. Although i can not say they have the best prices, you can atleast rely on them being punctual and truthful. I like that about her.

  Dianne D. Paul
a week ago
Hello to all. I had My car in for a recall January 25, 2024. I waited patiently during services to my vehicle. I would like to thank Mr. Regi for making a refuel meal to me. I was feeling very ill. It must have been God for him to approached me with such a sweet offer getting me something to eat. He sent one of his assitant to get me a sandwich. I thanked both of them for their reaching out to meet my need. Thanks to Mr. Jose Becerra who talked me through the process. Thank you Regi and your team. I hope l got the right mangers name . Ithought it was such a highhonor performed.Thanks again!!

  Ryan Coakley
4 months ago
Thank you Hyundai of Charleston for making my first car buying experience pain free and easy. Jason Olds was very patient and knowledgeable! He definitely helped guide me to the best car for my needs. I also have to shout out the rest of the H of C team- they collectively answered every question on my list, and left me feeling like I made the right decision going with them. Can t wait to enjoy my Santa Fe for years to come, and will definitely be back for my next vehicle!

  Andrew Touzel
3 months ago
Marquiese was beyond helpful throughout the entire process. He listened to my needs and found me exactly the car I wanted. He even drove out of his way to help me get the new car sooner. Top-notch service!!!

  Tiffany Brown
4 months ago
I was referred to Jose, the service manager, for some extensive work on my car. I spoke with him November 30th when my car was towed there. He immediately took the call and introduced himself in a very professional manner, offered his services, and informed me of all of my options. I believe that Jose went the extra mile by expediting the services rendered to me. The engine in my car needed to be replaced and in a few days, Jose had the entire work order completed and the car ready . He was knowledgeable, patient, and has the best Customer Service skills that I have encountered in a long time. I will most definitely recommend him for any type of automobile maintenance in the future. It was a pleasure doing business at this Hyundai location. The staff here are very friendly.Thanks again for all you have done for me,Tiffany B.

  CharlieHD
7 months ago
Gotta give a shot out to Brandon our salesmen thank getting my wife in the sub of her choice and Bradon upmost thanks for working them number in my favor, you all did a amazing job see you all soon.

  Jazmine Dinkins
a month ago
I had my car towed there almost a month ago to get my transmission fixed. I have been given the runaround on an estimate of when my car will be done. I was told almost 2 weeks ago to give Jose a call on Friday, I did and NO one has answered. I've been calling and texting, and I'm quite frankly losing my patience as things are piling up on my schedule and not having reliable transportation is making it really difficult to plan things! I honestly don't care how long it takes to get it fixed- it's understandable that things come up and people get behind, but for yall to completely ghost me and not even be able to provide an estimate of when I'll be able to have my vehicle back OR provide an update is extremely frustrating. I really shouldn't have to blow up yalls phone for a SIMPLE answerokay editing because MARISSA finally reached out to me and provided me with some transparency about the situation, and gave me some options. I honestly just wish I would've known something a little earlier! But throughout this whole process, she has kept it real with me so shout out to her!

  Teresa Fricks
a week ago
Jason Olds is the best sales representative I have ever worked with. I am in sales myself and I would hire him in a heartbeat! He gets 10 stars from me Teresa Hamlett

  klsutton7474 Sutton
4 months ago
Just bought a car last night there. I had been at 6 other dealerships that day before I took a chance on this one. After the day I had it was nice to have a warm welcome from Tracy Trapani! She is kind and had the perfect car picked out for me the first try! She never used any the normal bulling tactics that you get at a dealership. I wish I didn t waste my day going to all the other dealership and just stopped there first. Tracy and Tommy worked out the deal that worked for me. If you go here ask for Tracy and you will have the best experience buying a car in West Ashley!!

  Danielle Colangelo
4 months ago
Made an appt at their service center for Monday 12/4 @ 9am and marked off that I will be dropping off car overnight with key in drop box. Waited all day for a phone call and as of 3pm nothing. Finally reached out and called them and they had no idea that my car was even there. The person whom I spoke said he will look at my car and call me back. Not even 5 minutes later he s calling and telling me that I m over my warranty and I ll need to pay for a diagnostic test and most likely it won t be covered under warranty anyway. I explained that I am still under my warranty up to 100,000 miles so clearly he didn t even look up my account. He was absolutely no help whatsoever and proceeded to tell me that I can pay for the diagnostic test and if it ends up being under warranty the amount I paid for the test would go towards the part?!?! IF it s covered under warranty in the first place why would I need to pay anything at all!! Anyway I ended up picking up my car and was disgusted by the service. I will never be taking my car here again. Poor customer service

  David Smith
5 months ago
My wife and I were looking for a new car. We had a Jeep Wrangler that was 10 years old, and had seen a lot of life. Although we loved the Jeep, we were looking to add a third row, because our children were getting bigger, and we wanted more space. We looked at Jeep options, but they didn't meet the standard of the Hyundai Palisade. The car itself was huge, but the people who helped our car purchase were better. Wes Kaiser was our salesman, and he was extremely relatable. He shared his life experiences with us, and made it about how the car would meet our needs. Dave Hunter is the finance manager, and he was equally helpful. When I brought the Jeep hardtop back to the dealer after the trade-in, Dave was super helpful in getting it dropped off. I can't say enough about how well this dealership treats you like family.

  Ray Gamarsh
2 months ago
What a fantastic experience purchasing my new Sante Fe. All the salespeople were busy helping clients and was greeted with a warm welcome smile from the gentleman at the desk. He immediately had one of the finance guys step in and show me the car while waiting for a salesperson. Was introduced to my sales rep Wes Kaiser who was so pleasant to deal with. Purchased on the spot. Introduced to the general manager Reginald Rainey who was so welcoming. Then on to the finance manager James Sicuro to complete the paperwork who was very thorough and pleasant. Drove away with such a great feeling dealing with a group of people that felt like family. Thank you for the beautiful car and warm happy experience

  Matthew Lujan
6 months ago
I recently had the pleasure of purchasing a car at Hyundai Charleston, and I can't speak highly enough about the outstanding service provided by Jason and Tommy.From the moment I stepped into the dealership, Jason's professionalism and knowledge were evident. His transparent and friendly approach made the entire process enjoyable. Tommy's expertise in financing added another layer of excellence to the experience.Together, Jason and Tommy formed a dynamic team that went above and beyond to make my car buying journey stress-free and enjoyable. I highly recommend Hyundai Charleston, and specifically Jason and Tommy, for their exceptional customer service!

  Ash
a month ago
Absolutely wonderful. Dave and Tommy were able to help me out and get me an amazing car that I could afford. I would absolutely get another car from here!

  Alahna Reto
6 months ago
I traveled here all the way from Georgia and as soon as I walked in I was greeted by the General Manager and the General Sales Manager. I instantly felt comfortable knowing that they were foreseeing my deal. They told me about the 2.99% interest rate on the Tucson and offered me more than Carmax on my trade. In addition to that, the doc fee is only like $200 which is unheard of! All of the sales people were nice to me and had smiles on their faces my whole visit. I had such a great experience and would recommend mend this establishment to anyone who wants a Hyundai. When you come, make sure you ask for Jason!

  David
4 months ago
Scam company. They lie in in their advertising. Bring in your winning Christmas giveaway form and it's all a lie. And they will lie to your face when you ask them simple questions. This level of dishonesty in advertising and in answering simple questions begs to question if thier vehicles are worth buying. One lie leads to another. I would not recommend dealing with lies when 1000s of $ are on the line.

  Strickland Tire
5 months ago
Aidan Brion with the Parts Department is the best!!!! He took the time to listen to my needs and concerns and explained clearly and concisely the process to get the information I needed for a vehicle repair. Definitely will be utilizing the services provided again! Thanks so much!

  J J
5 months ago
Everyone at Hyundai of Charleston on Savannah Highway was outstanding. Wes in sales, Tommy in management and Dave in financing are all friendly and go out of their way to ensure you get what you want at the best price.

  Patrice W
a month ago
I had the most AMAZING and pleasant visit with this location! Marquiese went above and beyond, as well as the rest of the team! Please go give Him a visit for you car needs