AA Transmission Doctors Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Will Avery
7 months ago
The entire team was fantastic! Hugh spoke with me on several occasions when I was forced to replace the transmission in my Tahoe recently. It took less than 3 full working days to get my car back in perfect working order. The cost was also $550 cheaper than the next best quote (Pat's, Alpha, etc). Will definitely go back, but hopefully not soon!

  Jake Sherry
9 months ago
So I did not get the chance to do business with these folks however i was having a transmission problem with my car and called when I was in a sticky situation and the owner called me back and tried to help me out over the phone. Even without a guarantee I could bring my car in to his shop he continued to help me get out of the jam I was in. I can't thank him enough for his patience and guidance! All around good people at this shop!

  Patrick Schlabs
a year ago
My regular repair place doesn t do exhausts, but they recommended Mr Muffler. I was in and out in just over an hour. The staff was professional and kind and the price was outstanding. Can t recommend them highly enough. I ll definitely be back.Service: ExhaustService: Exhaust

  Donny Betts
8 months ago
Awesome service, highly recommend. James worked on my Jeep's broken exhaust and had it fixed in record time. Will definitely go back with my other vehicles.Service: ExhaustService: Exhaust

  Justin Azimuh
9 months ago
Brought in a 2006 Mustang GT to have the throwout bearing and clutch replaced. The car is older and traveled with me when I was active military all over the country so it had some rusty bolts I was not aware of, on the exhaust clamps. Instead of inform me of the rusted bolts and give me a chance to buy new ones or replace any parts. They brought the car next door to Mr. Muffler and Brakes to have them saw through the exhaust to get to the transmission and re-weld it after....only telling me about if after the damaged had been done...

  Christopher Smith
a year ago
I rarely write reviews, but wanted to take the time to say these guys are the best! You'll be had pressed to find a more honest, hardworking staff that ALWAYS give you a fair price. A special shout out to the owner Hugh for always making sure I'm taken care of. Five stars.Services: Transmission, Exhaust, Oil changeServices: Transmission, Exhaust, Oil change

  Kristen Allen
7 months ago
James got me right in and 10 min later I was on my way! He was professional and super nice! I would recommend AA Transmission Doctors to anyone!Service: ExhaustService: Exhaust

  John Dougherty
a year ago
Fast, honest service. I was convinced I had a transmission issue with my 300,000 mile Toyota Tundra so I called Hugh. He had me bring it in so he could drive it. He quickly convinced me it was a catalytic converter problem (along with a couple of other things). I left it with him and a day and a half later, my old girl runs as well as she has in several years and at a third of the cost of a transmission rebuild. I ll go back if the need arises.Service: Auto engine diagnostic

  lane killian
2 years ago
I was referred to this business by the guy I bought my truck from. Being an 04 GMC Yukon, I was told that the catalytic converters were bound to go bad at some point. Once I was able to get my truck in there, their master tech James M. knew exactly what the problem was. I was told I would have my cat cut out and a new one welded in within an hour, and by God he did it in less than that. Not only was the work exceptional, the customer service was the same, if not better. They explained everything they were going to do, and explained the benefits of the replacement. I WILL take my vehicles there for any work to be done! Thank y all tremendously 10/10 recommendedService: Exhaust

  Mike Seay
3 years ago
Positive: Professionalism, PunctualityCalled on a Tuesday about availability, and did not have anything available that day. I dropped off the car around noon that day to be diagnosed first thing Wednesday. Called me Wednesday around 9:10 AM with the diagnostic results. Had to replace an O2 Sensor on my vehicle. I had them make the repair, the car was ready by 2:20 PM the same day.Overall satisfied with the experience, timeliness, an customer services. Found them to be professional and friendly, which is typically not the case at a local car repair shop. Strongly recommend, will come back again for vehicle repairs.Service: Electrical

  Christian Toazza
5 months ago
The best place in Charleston hands down 5 min and they fixed my girlfriend car

  Gaines Hammond
a year ago
I can't say enough good things about Hugh and everyone at AA Transmission Doctors. They went out of the way to get me in and take care of my car. Wonderful service at affordable rates.

  DAVID JOHNSON
4 years ago
Hugh, Kevin, Billy and everyone else were top notch. I went looking for a used truck and talked to Hugh about how much work my old Dodge Ram needed. He told me to bring it by. I did and he rebuilt my transmission, replaced the exhaust system, put an alternator in, changed the oil and fixed a power steering leak at a price so good I happily wrote him a check. They saved me thousands of dollars. They are the most honest repair shop I have ever seen. Thanks, guys!

  Rusty Grow
7 years ago
Local Firefighter here. My Sierra's transmission went out on Wednesday evening. First thing Thursday I started calling around to different shops. After the third transmission shop, I finally made the right call! If I would've known how great they were going to treat me, i wouldn't have wasted my time with the other guys. In a matter of 2 days, my transmission was completely rebuilt AND upgraded!!! Not only that, but they fixed a few other things that I knew about for a while. If you need any transmission work and want a company that will treat you like family, look no further! Hugh was one heck of a guy, kept me informed the whole time, and even delivered my truck when he was done so I didn't have to call an Uber. Thanks guys!

  Summer Mattox
11 years ago
I called AA Trans Dr's because Firestone said I needed a new head gasket, which is a major repair that they don't handle. Hugh at AA was really nice and had my car towed to him and kept me up to date throughout the repair process. It turned out I just needed a new radiator, which was much cheaper than a head gasket. I feel that I was treated fairly and my car is running great. I will definitely call again if I have to have a major repair.

  Tabitha Culbreth
a year ago
These people are the absolute best. Not only did they help me with my car, but they've helped my mother with hers as well. Pricing is very reasonable and they are always willing to help. Will keep going to this place whenever I need help. Thank you

  Matthew Kercheval
3 years ago
Had two bad cat converters on my 2005 ford. Ford dealership quoted me $3700. I instead bought two universal cats from o'reillys and brought them here to cut out the old ones and weld in the new ones on the spot. Quick and good work. Only complaint is they overcharged me. I was able to bargain a bit but still lol. I was kinda desperate to get them changed and I think they could tell but just happy to have it fixed and not pay $3700 at the dealership.

  Ashley
3 years ago
AAA Transmission is the only auto shop I trust with my vehicle, such a wonderful example of a well run female owned business. They are very friendly & professional. I can count on this staff for help when needed & is done so in a timely manner. Their the best!!!Service: TransmissionService: Transmission

  Jake Buck
3 years ago
Fair, Fast, Honest, and Reliable. I ve used AA Transmissions and H&J for years now.They are the absolute best in the area, and the only place I trust with my truck. They are experts, and do quality work at a better price than any place in town.Services: Transmission, Steering & suspension repair, Auto engine diagnostic, Brakes, Air conditioning, Battery, Oil changeServices: Transmission, Steering & suspension repair, Auto engine diagnostic, Brakes, Air conditioning, Battery, Oil change

  jud jones
10 years ago
I recently discovered it was time for my 2010 Dodge Charger to get a tranny fluid change. I saw the ad and contacted the location in Summerville. They tried to tell me it couldn't be that price and it was a "bait and switch" deal. I went anyway and spoke with Jennifer and her daughter. They were both very nice and said they had heard that from this gentleman before. His price was $80 more than theirs and he couldn't fit me in. They fit me in right away, had me in and out within 2 hours and this is a special kind of transmission. The techs knew what they were doing ,got my car back to me clean ,and made sure I was happy. I will go back to them when I get my exhaust in March and will tell all my friends!!! Hugh was great also. He came out to give me a update, we talked shop ,and made me feel I was appreciated. Thanks again!!!!!!!!!!!!!!

  Reed Bonner
9 years ago
In the last few years I have had work done on two vehicles by Hugh and his crew. They take time to explain everything and helped me fully understand what they were doing. He saved me substantial money by personally calling a friend at the Nissan dealership to see if something was covered under warranty. A very positive experience and I will certainly go back.

  Sean Rowell
6 years ago
What can I say about AA Transmissions!! Well I owe a big thanks to Hugh for sure. Having some work done on my Mustang and went to have a shift kit installed and was told by another transmission place it needed to be rebuilt and would run me $2000. I sent the pictures they sent me to Hugh and he got right back to me and said no way it should cost that much to have it rebuilt and came back with a much better price that fit my budget for sure. These guys are first class and very rear for an automotive shop. Again thanks for Hugh and Wesley for saving the day and my weekend!!!

  Allison Levato
9 years ago
I was very impressed with the customer service and pricing from this business. I am from the upstate and was having problems with my car. Someone told me about this business because it was close to where I was staying. The service was impeccable. I would refer them to anyone. The employees were so friendly and helpful. I wish that we had a AA in GSP/Spartanburg area. They had my car fixed and me back on the road by the afternoon. Thank you so much AA, your the best!!!

  Aaron Edeus
3 years ago
Now that my warranty is up I can finally say that this shop has been a horrible experience. THEY WILL LIE TO YOU. I have had 3 transmissions in my 18 month warranty period. The original issue wasn't actually in the transmission, it was the rear differential. That is 3 transmission that were never even necessary.1st one installed had a bad synchro in 3rd gear. When I took it back in,Hugh, the owner told me I did not know how to drive manual. Upon driving with his tech, the tech agreed and the transmission was replaced under warranty.2nd transmission started grinding in all gears. After taking it to the shop, Kevin tells me that I need a new clutch and that will be $1200. (Clutch was 1 year old, less than 20k on it). I got two outside opinions and they both agreed it was the transmission and not the clutch. I tell this to the Hugh and after a pressing 20 minute conversation he agrees to warranty out the transmission. The diagnosis was a bad input bearing in the transmission; not the clutch.Outside of that, they have cross-threaded the bolts for my transmission skid, the main dust boot for my shifter was cut up , they left the bolt out of my 4wd shift linkage, and my soft top was left open for the month that it took them to replace the last transmission.Avoid this shop if you can. Take the extra 7 minutes and drive to Pat's in Ravanel. Kevin and the owner have perfected the art of conning customers and I hope you are not the next.Service: Transmission

  Mary Poe
4 years ago
AA Transmission Drs just replaced the motor in our 1999 jeep wrangler. Made sure everything was good to go under the hood as well. A couple of the other reviewers complained about taking too long. Come on...transmission and engine work, if done right, takes more than a couple of days...it's not an oil chg guys. They were very fair with pricing and did what they said they would do. Kevin the manager was a pleasure to work with and always took time to explain "mechanical" stuff. Knowledgeable and hard working mechanics as well. HIGHLY RECOMMEND!!!

  Dina Ricci McMillan
6 years ago
I would highly recommend AA Transmission Doctors. Wesley Morris is amazing. Couldn't ask for better customer service. The work on my SUV was done professionally and they were able to get the work done quickly as a result of an unexpected business trip. Best of all my SUV looks amazing!

  James Mitchell
5 years ago
I was recently there with a transmission problem, my truck was vibrating in the first gear. They called and told me it was the front differential and a sway bar link totaling $2000 and it would be ready in a couple days. They called the next day telling me it was ready, needless to say I was ecstatic. I paid in full without hesitation, upon leaving and driving off the truck was still doing the same thing I was highly upset! When I called back I was told the truck needs to have the transmission rebuilt for $3500 after spending the initial $2000. This was one of the worst experiences I ever had, they took advantage of my urgency to get my truck fix! I would not recommend there services.

  Barbara long
11 years ago
To ALL THE SINGLE LADIESAre you tired of taking your car in for a small mole hill that turns out to be a mountain? Are you tired of being told the bill would be one price but when you go in to pay it is another?Well if you are, AA Transmission is the place for you. I recently needed my sons air conditioner to work. I had been told I needed to replace the whole system. And at another place( which I am sure you will all know whom I am talking about) they actually wanted to charge me to find out what was wrong with my car so they could charge me again. Really!I my sons car needed was free-on. Not only was the cost minimal but he actual called my ex husband who was to pay for the repair. When my ex did not do what he was supposed to do and pay the bill, the owner told me not to worry about it.I am a single mom and a full time student what a help. If more people in the world had the kindness, morality and work ethic of AA transmission doctors the world would be a much better place.I also own a Mercedes which really needs some safety issues repaired. I have not been able to have them repaired because every other auto repair shop wanted an arm, a leg and my heart.I can't tell you what a relief it is to know I can get this fixed and I will not have to give up an appendage or an organ to do so.I cannot thank AA Transmission's enough, at last I will be able to drive my car and not be afraidThank you so much

  Austin Starling
7 years ago
I had my 05 Suburban's transmission break down on MLK day and AA Transmission Doctors were able to come out within 30 minutes from West Ashley to Mount Pleasant to tow it for free. The staff was friendly and very knowledgeable. They gave me a very fair quote and it was exactly what I ended up paying!! I wouldn't trust my car with anyone else!

  Michael Fort
4 years ago
STAY AWAY! STAY FAR AWAY! I brought my Escalade in with a rear main seal issue. It was leaking oil. They "fixed" it for about $1000. Upon leaving, a few miles down the road my water pump pretty much explodes... which made me go back to them and drop another $500 or so. Right after the 3 month warranty had past on the "work" they did a loud rattling sound from where they worked on it started to occur. Following that, as I'm pulling out of my driveway a bolt got sheared off somehow and flew around in my engine compartment until it fell out. When I looked under my car, the crossmember frame bolts (where they did "work") were loose and coming out. I wrote this initial bad review. Hugh, the owner, read it and told me to come back so he could fix whatever their negligence messed up "free of charge". I gave him my car back and a few hours later he calls and says that the rear main seal repair had nothing to do with the torque converter bolts being loose... look it up... so he "only charged me $800" instead of the free of charge claim. Upon leaving after they "fixed my car again, my starter was making a grinding sound when I started it. So I bring it back so he could fix it, "free of charge" and he wants to only charge me for the starter. At that point I said NO. This is YOUR fault. IM NOT PAYING. When I came back to pick it up with a new starter in it, my third brake light on the top of my back hatch was broken off and sitting on top of my car. I see this, go inside and ask why my brake light is sitting on top of my ride. The manager inside picks up the phone, smiles at me, and says "we'll be right with you". I said forget it and left. This was by far the worst experience at an auto repair shop I've ever had.