Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christine Denis
7 months ago
Had a great experience here. Trying to find a part was told by another auto parts store would not be found. Pulled up, door was opened for me, and part found in less than 30 seconds. Even though didn t have in store, told me it would be there by 10:30. Am the next day. Arrived at 10:30 and it was there. Staff are knowledgeable and professional. Treated me as customer and not a female that had no car knowledge!!

  Byron Hayes
9 months ago
Do not ever order parts from this store that they have to ship to the store. If they screw up and order the wrong part, they will not refund the shipping. 7/12/23. The worker said they won't allow them to refund shipping charges. I lost 8 bucks when I should have just ordered it off Amazon (where it was cheaper anyway).

  michael tyler
a year ago
Austin and Donald are awesome! I showed up 20 minutes before closing to purchase a battery for my wife's car fully expecting to install it myself since it was so late. Nope. These guys didn't even hesitate to come outside and install it. No complaints, just went to work. This is exactly why I go to Advance. I know that if we have any issues in the future, they will be there to help.

  THOMAS A. Little wolf
2 months ago
Had what we needed at a great price

  Jennifer Coulter
a year ago
Donald was awesome, I appreciate all his help on my battery replacement. It was not an easy one to change out but he didn t quit and I appreciate his help and friendly attitude. His customer service was top notch!

  Bobbie Taitt
a year ago
Nathan was super friendly! I got fast professional service. I also appreciate merchants that offer a military discount. Keep up the great customer service and affordable prices!

  Rodrick Belton
5 years ago
I ve got to say that Jason went above and beyond to help me in every way possible. If I could give this location 10 stars I would. My car was towed in because the temperature gauge was reading high. Jason diagnosed the problem and determined that a hose had pretty much disintegrated from wear and tear and that I d need a new one. He told me he could fix the problem. I was very surprised because I was expecting to have to find a way back to N.C. with a rental car and try to get back to get the car taken care of somehow.Jason worked on my car for over an hour and a half to 2 hours straight in around 30 degree weather.....with shorts on!!!! The part was hard to get off and there was barely any room to work with but he kept at it and never gave up! I couldn t feel my toes so I don t know how his hands were working but he helped me get the truck back up and running perfectly.Awesome Job Jason!! I appreciate you and the company is definitely in good hands with employees like you there.I d recommend this location to anyone I know.Thanks again!!

  Grigori Rasputin
4 years ago
Basha and Jason help make this place A Number 1!!!! Both are wonderful ambassadors for Advance. Extremely helpful and willing to go the extra mile to help a customer with a problem. I cannot say enough good about these two!

  Morgan English
4 years ago
I pulled into Advanced with a blown radiator hose, and was greeted instantly by friendly/helpful faces. The General Manager Jason was more than helpful, and went above and beyond to get me back on the road. THANK YOU JASON YOU ROCK!!

  KJ Lancaster
6 years ago
David as always went above and beyond to assist. His can do attitude is why I return to this parts store. He can take care of anything that you place in front of him! Great job!

  Daniel Young
4 years ago
So we went there to get wiper blades and as we were trying them out the bushing on the control arm broke. Of course, Jeep does not sell the bushings. Wound up rigging something up to get us by (5 day wait for the wiper assembly for the RHD Jeep). Associate Jason worked on this thing with me for 2 hours. Refused when I offered him lunch. Good dude. Really appreciate his help today.

  Jennifer Erickson
6 years ago
The two women and the one man who helped me pick out my items and even put them into my car really helped me out! I'm thrilled with the service and will be back again next time something goes sideways.

  Brian D
3 years ago
I stopped at this location April 16th 2020 I head having problems with one of my work trucks motor started knocking but the motor was only about half a quart low so I decided to put some Lucas in and your employee Carl checked me out. I went outside and lWent outside put in and it didn't help at all. So I thought maybe it's a knock sense I had asked Carl if he could do me a favor and put a car scanner on it and he said no he wasn't able to do that at this time the store wasn't understaffed there was at least to employees on duty and only one customer in the store. Carl doesn't no that I am a commercial account with 18 company trucks and the lack of customer service at this location is down unacceptable

  Shannon Fitch
3 years ago
Great service! Came to get a new battery, and windshield wipers. Donald installed everything for me in no time. He was very friendly, and professional.

  Ebony Massey
4 years ago
I will be there at my house and I don't have to work on the car I was thinking too my love so much I appreciate the offer but I'm not going to get it went well and that the summer but I don't know if it was freshman year and my dad will

  Tyler
6 years ago
Great people and just about everything you will need for your vehicle. I had a battery installed for free and the battery was reasonably priced. The installer was knowable and explained everything.

  Marion Baker
4 years ago
Once they make the sale, they go from your best friend to I don't remember that transaction, happened more than once. After a $40K used truck purchase.. Never again.

  Becki Kemp
a year ago
If I need help like installing a light bulb they gladly offer assistance

  Deborah Moak
5 years ago
The gentleman that checked my battery was so kind and helpful. I really appreciate his help. I will be back if I have any problems with my car. Thanks again.

  Maryln Hammett
5 years ago
The salesperson was excellent. But did not have the part I needed and was a little disappointed. they told me I had to go to the dealership to get it.

  Edward Keith
a year ago
Had everything I needed and cheerfully accepted a return the next day.

  Michael Jones
6 years ago
Great service friendly knowledgeable staff. They go out of their way to help. If they don't stock they'll get it for you.

  Michael M. Welch
8 months ago
Good parts, some knowledge staff

  Michael Crimminger
6 years ago
It is convenient but if you can wait 2 r 3 day's on line is less than half price

  Mary Davis
5 years ago
Very helpful and friendly service and I will go their again

  Sterling
6 years ago
Good experience! They went a bit out oof their way to backtrack something for me so I could get a rebate submission to work.

  shirley bradford
3 years ago
They were all helpful and friendly.Had what I need for my car with warranty.

  Mr. B
6 years ago
The people are nice and helpful, but the in store selection and behind the counter prices are typically not as good as other autopart stores.

  Michael Crimminger
2 years ago
Very clean place like people but a lot cheaper online prices is too high there

  I m Not Booked Terry
a year ago
I get all my auto parts from advanced it's the superior parts store