Bluffton Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matthew Roe
2 months ago
DON T TRUST AND JOE IS CHILD LIKE AND UNPROFESSIONAL, Debbie was very pleasant. I had a horrible experience with Joe. My wife was in our car and struck from behind. Brought the car to Blufton auto body they did minimal work. Advised them of issues with the car pointing out that you could see damage to the back bumper. Brought it to Joe s attention even showed him what was observed. Used a ruler to show him how one side was pushed in. He advised he would look and take care of it. Went back they did nothing and when I pointed it out Joe could not be bothered. He said Jeeps are not perfect, asked him to put that in writing he said no I asked him why he stated because I don t want to , a statement my granddaughter who is 5 would say. Told him I recorded our conversation and as I turned away he stated, record this as my back was to him . He gave me the finger. He is the most unprofessional person I have ever met. When we spoke he basically was telling me to go under the car if I think there was something wrong and look. So I did photos show frame underneath with signs of buckling, misalignment of bumper and door; area on side which was buckled. They did basically replacement of a hinge and repainted door nothing more. I have never had a business not want to do a job which they would of been paid for so unprofessional. I asked them to take pictures of the work in progress and was told they would. They didn t and when asked why was told take your own pictures; how can a customer do that when they are not present when the work is being done.

  Parker Moseley
3 months ago
The guys in there know exactly what they re doing and they re very real and truthful. I brought my car in for a window regulator issue. They pulled my car around back and got my window up for me. Same day estimate and ordered the part overnight. This place is busy for a reason.

  Rick Carpenter
2 years ago
Seriously cannot believe how incredible car looks, other than Showroom!!! They replaced my front bumper. They said 2-3 days and it took 2-3 days. Price was spot on perfect, AND they washed and looks like waxed the car. They have me as a client for life now. Highly recommend them if you need work done.Service: Body & TrimService: Body & Trim

  traceespencer spencer
7 months ago
Bluffton auto body did a fabulous job my car looks brand new Speedy work, and friendly staff!

  Ruben Fuentes
2 years ago
Great company with awesome people! Debbie was insanely kind over the phone and I was able to get a quote on my repaint on my truck after only just a few minutes of waiting in office. Joey was able to identify and fix my paint issue significantly faster than other places could even get me in for a quote. Highly reccomend coming here with paint and auto body issues.

  Daniel Seiden
a year ago
I must preface this comment by emphasizing the fact that I have never once felt the need to admonish a business owner despite unpleasant experiences in the past. The owner, Joey, is the single worst individual I have ever encountered as a businessman. My vehicle took 4 months to schedule for repairs and even after I confirmed my appointment the week prior, I arrived to find out that they had no information and my appointment was canceled. Once it was finally in the shop, I was lied to 3 different times about the duration of repairs, which I respectfully mentioned was time-sensitive. On the day I was told it would finally be ready I call (because nobody communicated with me) to confirm pickup. I was told they just opened a box with a part and it was not painted. I could come pick up the vehicle, but they d need me to come back to quickly paint the part. Joey emphasized over and over again that it would only take 5 minutes and I could stop by anytime. Given my hesitance of such a reassurance given prior failed promises, I asked if I could make an appointment. He said that was not necessary and reiterated repeatedly that it was just 5 minutes to address. When I show up, his staff is perplexed. They share some unflattering comments about Mr. Joey and say the 5 minute guarantee is not feasible. When Joey arrives he immediately starts yelling in my face, denying his comments, and admonishing me in front of his staff with such unprofessional rhetoric like, you re an idiot. I ask him to be more respectful and am surprised by his outburst. He continues to vent and yells at me to leave and get out. Stunned, I am standing there with his technician, and neither of us know what to say or do. I don t care how many positive reviews you see for Bluffton Autobody please do not look past this sincere and honest account. Any attempt by Joey to spin the actual interactions with a dishonest narrative are simply for show. This owner does not deserve anyone s business and I will even be contacting my insurance company to advise them to consider removing Bluffton Autobody from any list of legitimate vendors. Bad business and an even worse person.Service: Body & Trim

  Amarillo Doe
a year ago
First visit: I went to a different auto body here in bluffton and had an absolutely horrible experience. This place is definitely not like that one, Joey and his staff have been absolutely amazing and helpful. This will be my go to place from now on.Second visit: I called to see if I could bring my car in and the lady said that they are pretty booked up, but I could bring my car by and they could look at it. Further into the discussion she said it sounded like my car would have to be towed into the shop and they aren't taking tow-ins. I told her my car was perfectly drivable and that I could come by anytime, but she insisted that I was wrong and that the car would have to be towed so I DROVE my car to a different shop.I guess how good the guys are depends on the day and how the staff is feeling.

  Christopher Larkby
3 years ago
Caved in plastic bumper on Toyota Camry, dented the rear quarter panel jn the process, and scratched the paint. Wanted the dent out but did not want it repainted. Tried to get dent out on my own (fail). Took it to a couple places that refused to do what I wanted and insisted on repainting (fail). Took it to Bluffton Auto Body and they agreed to pop out the dent. When I returned to pick up the car, the dent was gone, I couldn't see the paint scratches any more, and honestly it looked as good as the day I bought it. They did it faster than I was expecting. They did it way way better than I was expecting. And the unbelievable part is they ultimately charged me less than the original quote because it turned out to be easier than they were expecting. Customer for life. Happy to share such a positive experience. Hope everyone else can have the same experience if they are ever in need.Service: Body & Trim

  Todd Bjur
2 years ago
They did a great job. Helped me insurance claim and rental car.

  DK G
2 years ago
Appearances can be deceiving. The simple exterior belies a good and honest shop within. Have used several times. Professional and courteous. Reasonable and only replace it repair what's needed. On par with many others but I trust them to get it done and get it right

  Kathleen Carney
5 years ago
Had a scrape on Driver Side fender, disfigured the body work.This Shop recommended fixing fender on the car because paint match for larger area would not be advisable. Others recommended removal of fender and with a higher quote. Work was done perfectly at a price lower then the estimate. Extremely satisfied !!!!!!!!!!!!!

  Jon Haldane
7 months ago
First class repair. Overdelivered on timing and quality. Happy to support them!

  Lori Mulligan
6 years ago
Excellent customer service from the beginning! Being from NY I wasn't aware of SC laws regarding responsibility what I should expect from insurance company! They went above and beyond the call of duty! We could not have asked for more!!

  Diane Grabow
a year ago
Very nice people, buffed out a scratch for us at no extra charge. Nice to have people like that in the world still

  Lenny Gee
a year ago
Pretty great experience getting my truck fixed after hitting a deer. Great communication.

  John George
10 months ago
They did a lot of work. Can't even tell the new panels from the rest.

  Arfer S
5 months ago
Great job, perfectly done

  hailey johnson
6 years ago
Dealing with Bluffton auto body was a great experience. They have great customer service and did an amazing job fixing my car!

  Kenneth Caldwell
a year ago
No reason to go here. They are only taking repeat customers and are booked through Summer

  Tony Downey
6 years ago
Family owned and operated. Top shelf quality work at competitive prices!!

  David Karczewski
2 years ago
They did what they said. Quality work. Wonderful staff

  Argentino Calvo
3 years ago
Excelente work, very professional, friendly, grate jub.

  Niklas Akervall
5 years ago
Super nice staff

  William Boulineau
5 years ago
Work is pretty good, owners pleasant enough

  Courtney Doucette
4 years ago
Great body shop friendly owners

  Ken Yurkovic
3 years ago
Excellent body work, good service !

  Kim Kemmerer
3 years ago
Honest, reliable, customer driven service

  Thomas N Waldorf
2 years ago
Friendly and fast service

  Pat O'Hara
a year ago
Excellent experience

  Anita Newton
4 years ago
Excellent workmanship!