Bennettsville Ford

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tiffany Alexander
2 weeks ago
Best car buying experience I ve ever had. Jim Justice is the sweetest and most honest salesman my husband and I have ever met. Definitely will recommend anyone to go see him. Super fast and efficient.

  Theresa Scott
4 months ago
It was an absolute pleasure to purchase a 23 Maverick with Tommy Freeman.The dealership went above and beyond to make this happen; due to the vehicle not being on the lot and a delay in shipping, the dealership provided me with a loaner vehicle until mine arrived.From talking with Tommy on the phone to completing the paperwork this was the least stressful car purchasing process I have ever been through.

  Gregory Greg Freeman
2 weeks ago
Completed a factory recall on the F-150 I just purchased. Performed recall quickly and correctly. No issues at all, Great Job!

  Kent Ellington
a month ago
Earnest Roberts was AMAZING. So helpful and kind. Incredible service. He made every so easy for us. The entire experience at the dealership was top notch!!!

  Chris Anderson
2 months ago
Had a very good experience purchasing a new truck at Bennetsville Ford. Salesman Earnest and Manager Bill were very easy to work with. Would recommend working with them.

  Blaire Bryant
a month ago
Great purchasing experience! Alvin and the team did a top notch job making the buying process a quick and simple one! Thank you!!

  Michael Leach
2 months ago
Great experience at this dealership specifically because of Tommy Freeman who did an outstanding job helping us purchase a truck. Honest, quick to respond, Tommy is THE MAN.

  jonathan christopher
6 months ago
Sent truck in for oil change and inspection got the all green light message saying everything was in great shape even the oil leak reported last oil change must have fixed itself brakes front and rear are squealing coolant reservoir was empty. If you can't take the time to show an effort why offer inspection with oil change. Price went from 69 online to 101 after completion

  Joe Allen
6 months ago
Easiest car buying experience in recent memory. Jim treated us like he knew us for years. We were in and out with our new vehicle purchase within an hour and a half. Great experience!

  Brandy
a week ago
Great experience! Fast and efficient service, would highly recommend!

  SunShine Johnston
7 months ago
First time visiting here and needed some work done on my vehicle. Greg was very nice, as well as the other employees that work at the dealership. They have a small area couch and television, plus chairs behind the couch for more seating. The couches may need a little attention. I would recommend for your closest dealership in the area.

  L. G.
7 months ago
Great buying experience, our salesman was Jim Justice , who was super, we drove from North Carolina , we felt we got a very good offer on our trade and would definitely buy from them again. 5 gold stars !!!!!

  sylvester merriman
9 months ago
nice staff people there. had a wheel alignment and oil change done and did not have to wait long, just had to take it back for them to reset the oil life gauge back to 100% oil life which was done. It's very important to me that my oil gauge is reset.

  Bill Miles
11 months ago
Brent (sales) was easy to work with and quite knowledgeable. The management team was unwilling to negotiate by ONE DOLLAR even when shown numerous examples of similar trucks at lower prices. This is a good dealership to use if you never want negotiate.

  Darriel Patterson
a year ago
Avoid their service department at all cost. I had my vehicle towed there due to a flat tire. I asked them to let me know if my tire could be repaired or if it needed to be replaced. Since they don't keep tires in stock, I understood that if it needed replacing that I would have to wait until a set could be delivered the next day. That's understandable but what is not is the fact that when I went back to check on my car I was told that they looked at the tire and it needed replacing, and I was also told that they didn't have time to order a set of tires. My car was towed there at 9am and at 5pm I was told that they would not be able to order tires. What's even worse is that they never even touched my car. My car sends out automatic notifications so I knew they never touched it. They simply just lied to me and for whatever reason didn't want to order a set of tires. So I had to call around at 5pm and thanks to Ed tires in Laurinburg I was able to get my tires ordered for a next day delivery and thank you Jacks towing for coming to pick up my car and towing it to Laurinburg. It cost me an extra tow bill but it was well worth it to get away from Bennettsville Ford.

  Sarah Littlefield
a year ago
I had a great experience with Zach Phillips in the service department. They were honest, fair, and thorough with any recommendations. They physically showed me what they were recommending, which went a long way to building trust in them. I was very surprised that they gave me the same prices as my local mechanic. I highly recommend this dealership for all you service needs.

  Nicole Swiney
10 months ago
My experience was amazing Mrs.Linda the service manager greeted us in the parking lot and made us feel so welcome and Mr. Greg freeman they all as a team was amazing and for that we are so grateful if we had questions or concerns they answered right away, thank you all for all your help and expertise!

  Squirrel1979 Squirrel
a year ago
I strongly do not recommend Bennettsville Ford. They do not perform quality work and will not honor workmanship nor the warranty of parts. The General Manager and Service Manager will lie to you. The GM is disrespectful. I m currently waiting on resolution from my ClaimsRepresentative from Ford Motor Co. I will never bring my Ford nor my Honda back here ever!! This is a joint Honda/Ford Dealership ran by the same disrespectful GM!FordMCO resolved my issue and I had my truck repaired by Champion Ford of Rockingham NC. I did end up having to pay around $600. Ford paid the other $800 all because Bennettsville is incompetent of doing the job correctly. I had them fix my Cam Phasers and paid them $2400. I carried it to them because I was trying to support my local dealership. It ended up costing me in the end. Bennettsville Ford/Honda lost my business for good!

  Matthew Dumas
10 months ago
Mr Baldwin made my vehicle purchase easy and care free. He helped me understand how much my trade in was worth and gave me the best price for it!!

  Curtis McDuffie
6 months ago
Yes i was pleased with the service to my 2016 ford taurus, and ms. Karolyn Leiby was very helpful with my questions...

  Christopher Bush
10 months ago
The issue was resolved quickly and efficiently. Staff were polite, friendly and attentive. In summary, an exceptional customer service experience.

  Lynette Williams
6 months ago
Best service ever. All the staff were wonderful and Mr. Jim Justice was awesome. Thank you

  rollstonr
2 years ago
The service department at Bennettsville Ford provided me with outstanding customer service during my appointment as well as follow-up contact to ensure that my needs were met, the work that was performed was satisfactory and that I had no further needs. They made me feel completely like a valued customer and I would highly recommend the service team at Bennettsville Ford to anyone needing service to their vehicle. I will certainly be returning to Bennettsville Ford for all of my service needs.

  David Lewis
a year ago
Jim and Scott were awesome to deal with on my recent vehicle purchase. This is the 2nd Ford I have purchased through Jim and he was a pleasure to deal with. Attentive, quick and thorough, Jim definitely values great customer service.If I need another Ford or Honda, I will definitely be going to Bennettesville again....and it's over an hour away!

  Richard Ivey
2 years ago
Sales and sales manager are great to work with. Service is a waste of time. Call several times, didn t return phone calls. No reply for service. Drove up here several times to have a warranty issues fixed. For them to tell me every time they don t have the part or they ordered the wrong part. Had to go to another dealership to get it fixed. If you are looking for a vehicle to purchase at this location it s fair but others than that it is a waste of time.

  Books for Pastors
4 years ago
We had an outstanding purchasing experience at Bennettsville Ford and with Jim Justice. Jim has a wealth and depth of experience here, and even though we were more than 250 miles away, his prompt callbacks and email responses made this process quite easy!We made our first contact late on a Sunday night, and from the first phone call on Monday, I knew we made the right choice. We had several exchanges to discuss the vehicle, pricing and payment options, and everything was settled on Wednesday, with no stress at all! Even when we threw something totally unexpected into the mix on Thursday, there was no anxiety or aggravation to solve it.If you would be willing to drive a little further to have a simple and stress-free experience, you should start your search for a new or used Ford (or Honda) with Jim Justice and the team at Bennettsville Ford in Bennettsville, SC!

  jessi clinkscales
a year ago
Damaged my rims and blamed me, didn t even fix the problem we brought the car in for. Gave us nothing but excuses. We bought the vehicle from them and a shade tree mechanic would have done a way better job than they did.

  Jon Shaw
4 years ago
Found the exact truck I wanted here online. I reached out and worked with Jim Justice. He was extremely helpful and responsive to all my questions. We were able to get everything discussed and taken care of ahead of time. I drove down from Charlotte the following business day to make the purchase. Could not have asked for an easier and stress-free purchase. Well worth the trip!

  Billy Whittington
2 years ago
Went online looking at the Nissan we bought. Jim was super nice and really worked with us. Online process was easy and within about an hour we had bought the car for my daughter. Thanks Jim for your help

  Jackie Lipps
3 years ago
I took my suv in for an oil change on jan 6 2021. I explained the problem I was having when I start my car up and put it in reverse it jumps. They looked at it and said I needed a transmission flush and fill which I had them do. They also told me I needed a new battery, back pads and rotors resurfaced. At first I said not to fix the other 3 problems but I was leaving for a long trip in the next week so I told them to fix it all. Thought it was a bit pricey for 700.00 but dealerships usually are. I'm glad I decided to get it all done and was happy with the service all but a 21 point inspection of the car was done and my tires were low which I though was part of that inspection. I just had brand new tires put on in August 2020.