Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
JM Isaacson
a month ago
Very thankful for the staff at the shop. I had a "hard time" to say the least with my insurance carrier and the shop made sure to do the best with what they were given. They made the process much easier to deal with and my car was returned to me in great shape! The paint actually matched (3 stage white is hard enough) the fitment on parts is great and the manager did a fantastic job of communication and delivery. They were very accommodating and I'll definitely be back if I'm ever in need of a repair shop! Thank you for making a VERY difficult process MUCH easier and MUCH MUCH more bearable with your great customer service!
Linda Garlinger
5 months ago
The professionalism and quality of their work is superior. Their customer service is outstanding. Not only was I able to get my car in right away, I also got updates on the status of the repair work. Everyone, including the front desk staff, the technicians and management made the experience pleasant and stress free. I highly recommend Caliber Collision. You won t be disappointed.Services: Painting, Body & Trim
Tissa W
2 years ago
When every other shop was telling me the wait would be 2 to 3 months to get my car repaired, I was able to get it back within a week! The GM Joshua was communicative and helpful in trying to sort things out with the insurance company.As promised, my car was returned to me good as new...and with a (limited) lifetime warranty so no worries if anything goes wrong with their repairs.Would highly recommend
Donilyn Mills
4 days ago
Josh Sanborn did an excellent job of greeting me and solving my issue quickly. Very welcoming and extremely knowledgeable! I would recommend this location to anyone.
Alicia M
3 months ago
Absolutely a fantastic experience from start to finish.I had called another shop prior to this one, the woman was so rude.When I called this shop they were nothing but helpful and professional.They kept me posted on the progress of my vehicle and finished my car so fast considering the lack of parts post Covid. The car came out amazing.I would highly recommend them !!
Sarah Conrady
5 months ago
The experience with this shop was amazing. The communication, professionalism, quality of work was phenomenal. The turn around time was just as awesome. Everyone was very transparent about the process and answered any questions at any point and with details. I would 1000% recommend this shop!! They truly care about their customers.
Lori Mckinney
2 months ago
Oh my Gosh!! If I could give Caliber a 20++ I would!! What incredible customer service from drop off to pick up... and every step in the middle!! Great communication with everything they were doing!! Cheryl was awesome! I appreciated the updares calls every coiple of days! No doubt i was in good hands!! They made something that was pretty stressful, simple and worry free!! Fast service and a car that looks like new!! Thanks!!
Karen Tooman
11 months ago
My vehicle was rear-ended and it took a few months for my claim to be processed because the other driver was playing games. But Caliber Collision played no games. I walked in and was treated with respect and courtesy and within a few days my repairs were complete. I am extremely satisfied. I don t want to get into another collision, but if I do Caliber will be my repair shop choice.Service: Body & Trim
Denzell Butler
a year ago
I took my truck in to get the driver side repaired after an accident and I must say they exceeded my expectations. Doozer made the whole process quick and easy. I was provided with an update on every step of the way. I would definitely recommend this shop for all you auto body needs
Michael Jones
9 months ago
Very professional staff and top notch repairs. I highly recommend Caliber Collision to anyone needing body work or paint repairs on their vehicles!Services: Painting, Body & TrimServices: Painting, Body & Trim
Marcea Gustafson
3 months ago
Prior to choosing Caliber Collision I compared their rating to another that my insurance company recommended and Caliber was even better than expected! Nice surprise!
Renee
a month ago
Thanks Doozer for doing such an awesome job on Paul s Truck this week! Looks brand new ! Y all are amazing !
Terri sue Lightner
6 months ago
Doozer at caliber collision was so helpful and made the process of getting my car fixed a breeze. First wreck ever, so I was very worried about fun whole process and my car being put back together properly. Doozer made sure that all my concerns and questions were answered. My car looked amazing, just like it did before the wreck! I'd definitely use them again and refer to family and friends.
Katherine Sumner
9 months ago
Two years ago I had a HORRIBLE experience with a different body shop, so I was very nervous about getting my car fixed at Caliber. I am thrilled to say that things could not have gone better. Honestly, I was shocked at how thorough & attentive the customer service department was!!!! And the service technicians who worked on my car did a perfect & FAST job. I cannot give Caliber a high enough rating. Thank you for restoring my faith in the body shop industry!!!Service: Body & Trim
karen smith
8 months ago
I had a great experience with caliber collision. They helped with my insurance. They answered all of my questions told me what they would be doing what they would be replacing and repairing, and when my vehicle would be ready and they did everything they said they would, and it was ready early. I will use them again if I ever need to.Services: Steering & suspension repair, PaintingServices: Steering & suspension repair, Painting
Jane Fielden
5 months ago
Great service. Josh was very helpful and gave great honest advice. Highly recommend Caliber and Josh Sanborn. This is my go to now.
Chelsea Hodges
9 months ago
The team at Caliber Collision went above and beyond for my car. I was truly heart broken when I had to be out of my car for what I thought would be months, but rest assured, Doozer made sure that I didn t have to spend more than just a few short weeks without her! Doozer and the entire staff there were amazing! My car looks better than ever. I will forever be grateful for them and the work they put into everything they do, and I will always recommend Caliber Collision! Thanks guys!!
Tina Cover
a year ago
If you are stressing about needed repairs look no further than Caliber. Due to unseen circumstances we ve had to use their services multiple times for different cars and the service every time has been nothing short of amazing. From the time they start till you pick up your vehicle you re kept informed by their friendly and knowledgeable staff. The repairs are of excellent quality and I can t even tell that any damage was even done to any of the vehicles my family has had repaired there. Awesome staff, stress free scheduling, and top notch quality repairs. I wish I could give them more than 5 stars!!!!!Services: Painting, Body & Trim
M Paris
a year ago
We were in an accident and got hit. My husband s truck had to be fixed and caliber kept my husband informed every step of the way. When he got his truck back he was pleased with the work. Truck was in excellent condition and looked as if nothing ever happened to it. The work was well done. We are very pleased with the service!
Alan Mitchell
a year ago
They repaired my vehicle from the accident. They replaced or repaired all areas in a professional manner, with an outstanding result. They maintained great communication throughout the process. I would recommend Caliber Collision to anyone needing a quality repair. My hats off to them!Services: Exhaust, Painting, Body & TrimServices: Exhaust, Painting, Body & Trim
Stuart Lathrop
3 years ago
Not only did they do a beautiful repair to my dinged front end but they were extremely pleasant and professional to deal with; very satisfied! We'll use for any body repair work that we may need in the future!Service: Body & TrimService: Body & Trim
John Ott
a year ago
The staff at Caliber are top notch. Everyone there is fantastic and very knowledgeable from the reception and service advisors at the start to the techs and final return of my truck upon completion. Would recommend them 10/10 times for anyone needing bodywork/collision repairs.Service: PaintingService: Painting
Mindy Anthony
a year ago
I was more than impressed with my experience here. I had reasonable expectations bc my car was hit and the other person's insurance, I expected a slow process with a few hassles and I was completely wrong. Caliber collision is hands down the best experience that I have had with a collision repair. They were so courteous and kept informed throughout the process. My car looks brand new!Service: Body & Trim
Cole Brandi
a year ago
My murano was rear ended. Not major damage at all. They got my car in and fixed as well as detailed my car before returning it to me. It had some minor issues with the sensors that are now fixed. The staff here are so personable and friendly. Very impressed with the time it took for them to fix my car. Highly recommend
George Richardson
4 months ago
Did a great job on the repair. Great people from the front dest to the technicians.
Sara Fisk
9 months ago
I brought my truck in to be repaired through my insurance company. This shop turned me away saying I had a crack in my frame. I took it to a shop the next day that specializes in framework and they could NOT find said crack. I towed my 9,000 lb camper from Wyoming back to GA after the wreck thay cause the damage. If there was a crack in my frame, it'd be obvious by now. Clearly, this shop picks and chooses and takes advantage of people.
mistakenly M (Mistakenlym_)
a year ago
I would absolutely recommend this shop, even if it is an hour away for me. It's worth it! Josh is amazing! He is very communicative, always wanting to do the right thing, and really wants to make the customer happy and satisfied. He really cares for his customers and their cars. His crew is also really great at what they do. The customer service is exceptional. It's like being back in the Midwest where work ethic means something.We did not get the option to choose Caliber Collision to fix a dent and a terrible paint job when purchasing our vehicle from OC Welch Ford. It was chosen for us and we are beyond grateful to have had this Caliber Collision location chosen for us. Josh was phenomenal when dealing with Joe from OC Welch. Joe, who is a pretty difficult financial guy to deal/tolerate with. But Josh took it with grace and really showed us what true customer service is. He helped us ease our minds as we were getting aggravated from Joe's lack of customer service.Josh's team pulled the dent from my new vehicle and really did such a superb job on the new paint job. They had to sand it down due to the paint drips and bubbles from the previous shop who "repaired" it. I'm sure it was h-e(double hockey sticks) to replenish this door.Thank you to Josh and your team! We are your customer for life!Service: Painting
Brian Castro
10 months ago
The team at Caliber Collision were welcoming, helpful, and maintained great communication during repairs. I highly recommend them for any work needed on your vehicle.Service: PaintingService: Painting
Monee SammieDaughter
a year ago
UPDATE: HAVE YOUR MECHANICAL ISSUES CHECKED IMMEDIATELY AFTER THEIR BODY WORK!! Initially I gave all stars because the service was efficient and friendly and the bodywork wasn t bad either. That s UNTIL I started driving my car and she just wasn t right. A 2012 Altima I purchased with 20k miles & was nearing 150k miles ( of which ALL services were done at Nissan except oil changes at Valvoline) before this place ruined the car! Upon her return I called back several times to inquire if other possible issues were addressed. I was told to they don t perform alignments-which seemed odd. After a month of not feeling comfortable driving outside of Beaufort I took her to Nissan who did the diagnostic to find out that the transmission was ruined! At the bottom of the final paperwork there was a note saying Minor radiator repair . I was told that they saw something bent in or on the radiator so they unbent it. Well the unbending caused a leak in the hose & you know the story, the radiator/transmission operating improperly too long lead to needing a replacement. At her age despite having no other issues in life they counted her as a total loss Now I find myself in need of a vehicle when the prices are utterly ridiculous!Service: Body & Trim
Peter Tribulski
a year ago
I hit a piece of ply wood on I-95 and unfortunately my car needed extensive work. While it was frustrating waiting for parts to get the work done, Doozer and the team at caliber made the process as smooth as possible. Fantastic customer service!! This place truly is a one stop shop, handled a transfer back to dealership and even returned rental car for me!