AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  peter pinkham
a month ago
Convenient location with a staff that knows where things are. I got my oil filter in two minutes. Very nice when they know their stuff!!

  Kaela H
3 months ago
Autozone is my go to place for car parts.Very helpful staff. Very clean store.Usually there is always someone there that can explain any questions I have.They went above and beyond to help me with my recent alternator issues, and allowing me to use a socket I did not have.Most helpful car parts place around!

  Jessica Stanley
2 years ago
My car was broken down and the driveshaft coupler went out on my Cadillac and I called Autozone @ 2030 with no way of getting to them if they had the part in stock and Thank Goodness for the manager on duty that night bc Mr David Pratt not only had my part in stock he also delivered the part to me because my car was out of commission.. They were efficient and courteous and all around professional and I wish there were more employees like David that are willing to help after hours because they closed at 2100 and my part was delivered to me by 2130 and Mr. Pratt did not have to deliver me anything after he worked all day .. so I can never thank him enough for helping me as much as he did I tried to Tip him and he declined the offer although I wish he would have taken it because I know gas is expensive and I don t know if he drove out of his way or not regardless he helped me so greatly he has no idea just how much so Thank You Again for all the help tonight below is the new part vs what practically fell out the Cadillac

  Apple Polite
7 months ago
I rarely write negative reviews; however, the store at 2602 Boundary has me speechless! I walked in and no associate greeted me which is fine. I walked up to the counter where 2 associates are standing and both looked down as I approached them. After waiting for a while, I asked where should I go to get a particular part. One looked up and mumbled something that sounded like other. I assumed he meant go to the other counter so as I turned to leave he tells me he can help. As I m waiting, two of my Caucasian peers enter the store and they are greeted with a cheerful welcome and how can I help you. I can not shop where I don t feel accepted. I ll drive further to the next Auto Zone before returning to this one.

  Kodwo Dowell
4 years ago
Mr. Costa is one of the best managers I ve experienced at any auto parts store. I can honestly say he is knowledgeable and takes care of the every day man who works hard to put food on the table. Definitely a man of integrity

  MrEdzell100
2 months ago
Didn't have the battery I needed but they tested the old one and said it was bad

  Mitchel Wachtel
5 years ago
The most helpful experience I've ever been a part of. Shout out to David Pratt and Michael Costa. They got sweaty and dirty when they didn't have to. We were hours away from home and these guys treated us like family. Further, local KENNY G stepped in to save the day. THANK YOU ALL.

  Brun Bar
6 months ago
Was a great place to find the parts I need! The guy in the winter hat really helped me get my battery set up with new terminals and the protectant!

  Tammie M
a year ago
Their portable jumpstart is expensive went right next door to O Reillys got the exact same thing for half the price.

  jerry parker
a month ago
One of the technicians was installed in a battery and he broke a Bolt and lied and said it was already broken

  Sarah Milonas
11 months ago
I went into the store today frustrated because I had to replace my brake light whoever rung me up told me they don t install lights and I of course don t know how to do that thank god for Hunter who took time out of his day to come out with me and install the light! We need more employees like him who go out of there way to help! Thanks Hunter for starting my day off positive!!!

  juan garcia
a year ago
Danielle is the most sweetest person ever great store manager knows exactly what she's talking about. All the other workers are so kind and have good knowledge of almost anything you bring by rather it be a noise or electronic issue they got your back!

  K
6 years ago
Made a late purchase 10 minutes before closing. In and out great customer service. Very helpful.

  McLynda McLynda
3 months ago
Knowledgeable. Friendly. Honest and installed my new wipers.

  Tyra S.
10 months ago
Hunter was so helpful! Literally helped me with a turn signal bulb with friendliness and ease. I was once an AutoZone red shirt so it is nice to be assisted by someone just as knowledgeable and understanding! Thank you so very much Hunter!!

  Whitney Green
3 months ago
King-Sales associateHe was very helpful.

  lynda
3 years ago
The thing that stood out to me the most was that I hadn't been in this location for probably a year or so and the guy remembered me! I know there are a ton of people in and out of here day in and day out, but for him to remember me, was awesome! The staff have always been as helpful and informative as you should expect from people who aren't directly in the repair industry (and they are usually honest when they are at a loss). They sincerely try to help you resolve any issues to the best of their ability!

  Kenneth Kozinski
8 months ago
Did not have some of the products I needed and staff did not provide the services offered due to laziness. Would absolutely recommend going somewhere else.

  Chakakhan Brown
8 months ago
Needed assistance the store clerk helped us find what we were looking for. Friendly and helpful.

  Jessica Bradley
4 years ago
Went in to get a new ball for my hitch and needed the old one taken off first. Eric and John went out of their way to assist me, very friendly just outstanding customer service. John even bought a bottle of goo gone so I could wash the grease off my hands. Will definitely always remember the way they treated me!

  Sabrina Brock
8 months ago
No one had a wheel barring for my car but Auto Zone did and for the right wheel. Thank God, now I can get to work and on time.

  Eric Deravin
3 years ago
you have a young man that works there with a diamond earrings on. can't remember his name. I know he used to work at the C store on Laurel bay. he needs an attitude adjustment and critical customer service skills. Long story short it was too early in the morning to have to deal with someone who obviously doesn't like where they work. and pretends like they are doing me a favor by serving customers. keep in mind the store was empty and all I needed was some headlights wipers and fluid

  Jenna Kay Groom
2 years ago
Alex was great! I came in with a dead battery and he had me in and out with a new one in probably 15 minutes. If I have to come back for something, I'll ask for him!

  Courtney Hunt
a year ago
I love this autozone! They always have what i need and they re clean and organized and super friendly and helpful. Dominic helped me today and without his help I probably would have went home with the wrong part! Thank you!

  Sara Howard
2 years ago
My husband had to get his battery checked and ultimately switched out for a new one. This was an unexpected purchase and we did not have the tools to install the new battery.Though Autozone advertises free installation with the purchase of a new battery, at no point did the staff offer to do so. Even after my husband went in to purchase tools to install the battery in the parking lot.A little customer service goes a long way and we just felt a little let down.On a positive note, they did offer military discount and were able to sell us a new battery.

  MaryBeth Sarnowski
3 years ago
The staff was so helpful! I had called around to a few parts stores trying to find a hitch for my car and AutoZone was hands down the most helpful. I ended up ordering through them because of this and the part came in two days early! Will definitely go back for future car needs.

  Tea, Multiversal Lord of Drinks
5 months ago
W place, constantly helps and staff are knowledgeable

  Edward Smith
2 years ago
Always helpful and polite staff and they seem to have everything I go there for, only shop elsewhere if they don't have or can't get an item for me

  Katelyn Papritan
3 years ago
I can't even begin to tell you how helpful Michael was yesterday. I was having trouble with my vehicle and he helped me run the codes test on it as well as the alternator and battery test. He was very nice throughout the whole experience and I am even going back today to get a new battery from there because of my experience. I will now only be shopping for all of my car needs at the Beaufort AutoZone

  Evan Hutton
7 months ago
Two separate managers tried to deny me my warranty on the products I bought.