AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Austin Cobb
4 months ago
I am one of their commercial customers and I appreciate the extra stuff Tasha and Theresa did for me the other day after already working a double shift. I appreciate all of them there.

  Shelia Heck
a month ago
Great customer service just not very knowledgeable.

  Daniel Pothier
2 months ago
Excellent staff, and they have everything your vehicle needs

  Diamond Enterprisez
4 months ago
Service not so great. I think they were having a bad day.

  Tiffany Copeland
a year ago
Anna and Kimberly are simply the best and God sent. Not only was I experiencing an over heated vehicle, but I had my three children in the car as well. On top of that it was near closing time. Not only did Anna help me with some water for the radiator, she also came outside and personally helped while my daughter and I was under the hood. Their customer service and hospitality are over the moon. Simply made my night with how nice and genuine that they were. Thank you again ladies. I appreciate it more than you know

  Mark Strong
9 months ago
They have always had the product(s) in stock that I need when ordering online for pick-up. They are pretty quick to get you in and out with your order. There is not much more to expect from an auto parts store.

  Quan White
a year ago
Went in & had to be helped by Anna, one of the smartest women in the business. Not only did she had to help fix a plum mess created for me by a man, but she didn't without empathy & professionalism I couldn't even be upset. It took some time to wok through my issue, but she still did it all the while still helping other people get through. Bright star would be an understatement. Raise is definitely well deserved.

  James Owen
10 months ago
I want to know why you crooks want $200 plus fir a starter when Amazon ships direct to my house for $70. I started with autozone when they were AUTOSHACK in Memphis TN BACK IN THE 80s. I'm also having problems with their computer system in keeping my warranty under my phone number. Lifetime warranty means just that. But my information keeps getting.lost due to computers not jiving with each other from one store to the next. Need to step up the customer service boys and stop trying to get rich off us hard working people

  Joe Cannon
4 months ago
Un friendly,and not very knowledgeable about part they sale

  Badger Reviews
2 years ago
I have regularly purchased parts from this store for nearly 2 years now and have zero complaints. The staffing appears to change regularly but this has not negatively impacted my experience as whomever serves me does so professionally and courteously each time.Good selection of fluids, filters, wiper blades and other commonly used products.Broad stock of parts, almost always have what I need and are very quick to order/receive it on the rare occasion that they don t have it behind the counter.Lastly, today a staff member at this location went above and beyond to immediately help me with a problem. I do not recall his name but I am very grateful. Thank you sir.

  Clifford Judge
2 years ago
The store employee was very helpful and honest,had a filter on the shelf that wasn't quality enough to be sold. I didn't have to check he made sure things got taken care of. I appreciate good service.

  Erica Towery
a year ago
God bless this place! My battery was a disaster! Jesus, Nicole and Tasha stood out in the heat for a long time helping me! They figured out what was wrong and fixed it for me! Best customer service ever!

  Eve Sears Whitaker
2 years ago
I have shopped at this store numerous times, have even gone out of my way to go here. Most people would think because all that works here are women that it would not be the best the best place to get auto parts..lol..but that is definitely not the case. The last time I went there to get a windshield wiper in fact, a cashier named Anna came out put it on for me washed my windshield and offered to check all my fluids for me that I call going up and beyond! She was awesome and very knowledgeable about cars.All the employees here are good or I would not go here but this particular time was the best so thought I would post this with a giant thank you and

  Eddie Rosser
7 months ago
Never have anything needed In stock. The company is losing out because now I order on Amazon for a better price and get the next day most of the time.

  Benjamin McCartha
2 years ago
I presented to the store and had a particular part for a vehicle that is quite old. The associate at the counter exhausted her efforts attempting to locate the part, but she didn t stop there. She reported to the manager on duty and asked her for assistance. Though they were unable to obtain the part in store, they discovered the part was not available to them, or even the dealership. Yes, they went as far as researching outside the store for the part.Just for ease of reference, this part was a charge lamp flasher relay for a 1983 Toyota Pickup.Much appreciation to the two associates that attempted to assist me, and if they do this for each customer that presents to the store, they should definitely be appreciated for making the customer experience a positive visit.

  David Burrell
a year ago
It rained hard today and that's when I realized I needed New wiper blades I went to auto zone and Anna Smith not only took me right to the correct ones but she went out side in the rain and changed them for me then she helped me with the right stuff to get the black streaks off the wind sheild that the old wipers had left but she again went out in the rain and cleaned my windshield off for me giving me exceptional service Thank you so much Anna Smith

  Clifton Standridge
6 months ago
One stop shop for all the automotive needs. If they don't have it they can get it.

  CARLOS MILLER
a year ago
Today make understand why I'm never going back that for any part. The worker don't know how to look for a part on they computer. Also when they find it was like I was going to paid a dealer price you like I went to the dealer.. so I had went to a different auto shop and saved a whole bunch of money... The ppl in there need to know about car just a lil

  Dialah hailey
10 months ago
Nikalas p. Is the man he helped me get in my trunk when my kids and I were locked out and HOTT !. Thank yu guys for hiring this angel !.

  Mckayla Renee
a year ago
I just wanted to brag on how much Anna Smith has helped me at this store! She went out of her way to put my wipers on in the rain an was very kind!

  Chris Arflin
a year ago
Outstanding customer service after going to several other stores, the manager Anna and Larry went above and beyond to find the lights I was for for a long time. I will shop with this autozone any time..

  Charles Brown
2 years ago
They act like they don't want to be bothered! Not a go to place for parts! I would drive by 5 Auto Zone stores, to get to Advanced Auto, or the rest!I'm updating my review! 12/31/21: New employees, much better! Totally different attitude! Now I shop this store, without a thought! Customer service is very good! You carry alot of the parts I need. Happy New Year!

  Greg McGuire
3 years ago
Excellent service by Justin! He helped me diagnose my electrical problem and then figured out which part I needed to fix it. The Jeep dealership was gonna fix the wrong thing, and charge me 10x too much. Thanks for the great service!

  Robert Shuffler
2 years ago
I've had it with attitude,rolling your eyes,and all around bad attitude from people working a job. These 2 at Auto Zone have probably made me ban Auto Zone for life.The attitude from this,I wanna say lady,but I would be living. Definitely a Karen with big attitude. She reaked of it as soon as I walked through the door. I just need my money back. All I seem to get is attitude. She's never been broke before? Even if I was there for another 100-200$ purchase i make every week for the cars I fix. This attitude filled Karen has cost you that. Now I will just drive further instead of stopping at the closest to me parts place.

  Kristy Raap
3 years ago
Justin, the manager is awesome. Always friendly and super helpful. He takes his time to explain things and makes sure you are knowledgeable about what you need. Excellent customer service!!

  Ashley Blevins
2 months ago
Employees don't know much about cars.

  Frank Moore
a year ago
I was pleasantly surprised by the lady who waited on me. Her name was Anna, and she helped me saimmensely

  Kimberly Evans
8 months ago
They always have exactly what I need and they are always so helpful.

  James Tucker
2 years ago
They were very nice and helpful and I give five stars for them ..they told me how to put my tag lights in and everything I was very satisfied..Great Job ..Thanks

  S�aled G�ddess
2 years ago
Anna , Nicole and Kimberly these ladies are completely awesomeeee ! Gave me their complete undivided attention and went above and beyond to help great workers