Action Auto & Truck Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marc Cleveland
a week ago
This is the go to place to get your car or truck repaired. These people are awesome. All repairs no matter what are done quick and they stand behind their work. They are the most reasonable priced repair facility that I have ever dealt with.

  Paul Kosmidis
5 months ago
The tow truck driver was very friendly and helpful. And the repair shop they are very good and friendly people.

  Mikki Campbell
a year ago
VERY honest people. Great at what they do and always super friendly. I recommend them to all my friends anytime they need any work done on their vehicle.

  Caleb Adams
a year ago
Fair prices, great people, excellent service!I ve been taking my truck here for 3 years and I am always happy with me experience.

  Moises Gomez
3 years ago
Very friendly people and very knowledgeable of vehicles at a reasonable hourly rate. I would highly recommend this place if anyone in need of a mechanic shop. They did a vehicle inspection on a 05 Toyota Highlander that my daughter was purchasing for only $25. Thank you for your service and may God bless you all.

  Lisa Isbell
2 years ago
I have taken my vehicles to Don for years and everyone here is respectful and professional. Don has gone out of his way to explain the repairs needed and I've never felt that they cheated me in any way. I highly recommend.

  Mark Asbell
4 years ago
The folks at Action Auto have always been very honest and fair in their dealings with me. I ve taken at least half a dozen cars to them over the years and they give me very direct recommendations and fair pricing. If there s something they don t feel comfortable doing they won t do it, and if there s something they wouldn t do if they owned your vehicle they tell you that straight up rather than pressuring you to do things that aren t necessary. I ve recommended them to so many others over the years and will continue to do so.

  Heath Dunn
4 years ago
These people have worked on my cars and cars in the family for years. They are reasonably priced, honest, and have their own tow truck so if the misfortune happens on the road they can come get it. They have offered me rides and made sure that I could get to where I was going. In all the years me and my family have dealt with them we have never had a bad experience.

  Holt Hopkins
2 years ago
Most trustworthy and professional auto repair shops I ve ever used. Don and Beth are straight up people. If they can t do something, they ll tell you. If you can get by a little longer they ll tell you so. They have never tried to sell me on a repair I don t need. Just good people all the way around.

  Jayehuff Huff
5 years ago
If you're in Anderson SC I wouldn't recommend ANY other company. They offer the best prices as well...my Malibu showed "engine reduced power" and not even the dealer could figure out the problem. Not only did they come pick up my car but fixed it. From the person that actually comes to tow it, their receptionist, to their mechanic, everyone is PROFESSIONAL, friendly, and fare.

  Jason Peters
a year ago
this company is the best. I would trust them for my family and friends. Professional, friendly and HONEST! Thank you Action Auto & Truck Repair.Services: Steering & suspension replacement, Brakes, Vehicle safety inspectionServices: Steering & suspension replacement, Brakes, Vehicle safety inspection

  Caitlin Jordan
5 years ago
I highly recommend Action Towing. I was referred to Action Towing by my father who use to be a mechanic and had also had work done on his truck. He was super impressed with the quality of their work and great pricing. They did a really good job repairing my breaks on my car. They were fast and super friendly. I highly recommend Action Towing for car repairs!

  Sam Shunkwiler
2 years ago
They called me and explained my issues before doing the work. They priced out each part I may need and gave a price estimate that was spot on. I had to wait to get my car in to be looked at, but after I dropped it off they did 5 hours of work on it that same day.

  Katie Daily
7 years ago
We've used them twice recently. Once to get our little vw bug to the shop and second time to take it to a more competent shop. Dustin was our driver both times. Such a nice guy, and he got to us sooner than expected both times. Wonderful experience.

  Hillbilly Dranyam
2 years ago
Been doing business with these folks for years, never had an issue with service or towing department. Solid company that takes pride in the work they do. Quick response towing my junk off the side of the he highway multiple times.

  mark johnson
6 years ago
Second time I have used these guys. 1st was an old classic car that broke down a few months ago and now today when my wife's car did and we rolled it into a gas station to be towed back home..They are fast, punctual, helpful, carefull with your car and absolute professionals from lovely woman in dispatch to the two different haulers I have had. If you need to get a tow they make it about as painless as possible..Thanks guys!

  Janet Bush
a year ago
Don & Beth are hard working owners and their employees are too.If they say what's wrong with your car, you can be guaranteed it's correct.

  Sara Hanvey
9 years ago
Don is honest as the day is long. He does great work and won't so unnecessary stuff if a simple fix will do it. I have trusted him with our vehicles for almost 15 years - lots of different makes and models - he will tell you if something really isn't what he works on but so far I haven't found one he hasn't been able to fix! I truly recommend you take your vehicles to him.

  Shaine Allison
4 years ago
I was very impressed with the honesty of the shop and the speed of my tow. I called the shop to ask if they were able to work on my Kia Hybrid. I have learned not everyone can/will work on a Hybrid. I was told up front that they could swap out the battery for me(the car was dead), but that they may not be able to do any further diagnostics or work. I would much rather have this information than have to pay to have the vehicle towed twice.I then arranged to have their tow service come out and take vehicle to Kia dealership. I was told it would only be $50 (was getting $75-100 quotes from other services). I was then told the driver would be out in about an hour. Rick, the driver actually arrived in about 25-30 minutes. He was very friendly, polite, and efficient. My vehicle arrived safely at the dealership (a few minutes after me). I will definitely be using them in the future.

  thegametamer
9 months ago
Good service, waited a long time to be told they won't take apart my car to see whats wrong with it

  Jamie Hill
4 years ago
I am highly satisfied with their honest, prompt, and professional service. These guys go above and beyond to make sure their customers are taken care of. Action Auto & Truck Repair have earned my loyalty.

  Annette
10 months ago
I've used Action Auto for 20+ years. Great service along with wonderful customer service.

  Cherise
5 years ago
All my fluids were low after an oil change despite paying for fluids to be topped, they warned of us of our right tie rod and tire damage due to the tie rods, but did not warn us about our left tie rod, and their prices are very high in my opinion. I mean $300 to replace spark plugs for example.So we fixed right tie rod, replaced both front tires, and got an alignment; only to have to replace left tie rod just a couple months later, replace the front tires again, and had to get another alignment.......Maybe they wanted us to run back to fix the left rod?! Idk... They had said we have a coolant leak also, but yet the ground has been completely dry under our vehicle since we can remember.. They wanted almost a grand to fix the leak..So this is my experience and it wasn't very good but rather very costly..

  Steven Simpson
5 years ago
If you're looking for someone to promptly $%&* up your vehicle, then look no further, because you've called the right people. I had them move a 2003 Saturn Ion to a repair shop for me, and the driver winched the vehicle down too quickly, visibly scratching the Hell out of a bumper cover that had recently been painted about a month before. I called their office, and the driver tried to claim the damage occurred after I put the vehicle in neutral, even though the crunch sound of the bumper cover hitting the gravel occurred while the vehicle was still in park. Would highly not recommend, and would give zero stars if Google would allow me.

  Gene Davis
2 years ago
Excellent communication when calling. Driver Chris was a pro and please my to speak with. Delivered my truck quickly. Thanks to all at Action Towing.

  Jacob Morris
5 years ago
2.5 miles down the street and they tried to charge me 40$ for a jump off. Called around someone was willing to jump me for 25 driving 9 miles to get here. Could ve saved a lot of time, and used the help.

  Kenneth Stoddard
4 years ago
I had a complicated electrical problem with my Honda Crosstour. They were detailed in diagnosing the problem. Went out of the way to save me some money. I appreciate their competence and honesty.

  Samantha Feuerhammer
7 years ago
Note: This is very long.I always do my homework on what needs to be done before I take my car to the shop.I took my 1994 Honda Accord there back in February, and again in March.In February, I had a problem with starting my car and the cooling sensor had come off. When I went to pay and pick up my car, they said I had a transmission problem. (A problem I had not even experienced with my car.) I didn't experience a problem with the transmission until approximately 2 weeks later.I took it back mid March, and I requested to put on the distributor I had purchased and asked them to either clean or replace the EGR Valve. I explained to them the symptoms of the car, and the mechanic dismissed me saying those wouldn't cause these problems, and instead replaced a different part.I ended up taking it back In two (2) weeks and told them that what they had replaced didn't work. I again asked them to change the distributor and either clean or replace the EGR Valve. They tried to tell me that my car didn't have an EGR Valve, to which I asked, "then why is my sensor code saying there is a problem with it?" They didn't have an answer. They took off the part they had replaced and put the old one back on and credited me for my next bill. They finally replaced my distributor, but still did nothing for the EGR Valve.On my way home from picking my car up, I noticed my car was worse than ever! Unfortunately, it was Friday, they had already closed, and they are closed on the weekend. So, my only option was to call them on Monday. When I called them, they transferred me to the mechanic who worked on my car who tried to claim there was a problem with my car's computer and that I needed to take it to a transmission shop to determine if it was the transmission or the computer.I decided to go ahead and get a new car because there was no way I would be able to afford paying a transmission shop.I sold my old car to my step-dad to let him and his friends work on it and he could do what he wanted to afterward.Come to find out, they put the distributor on incorrectly and they didn't reset the timing belt. They also unhooked a sensor or cable that connected to the transmission that caused the transmission problems.One of my step-dad's friends also flushed the system and cleaned the EGR Valve. The distributor has been connected correctly and timing has been set. So far, there are no problems. If I had known my step-dad and his friends would have done a better job, I would have gone to them first.Now, I understand that many people have gone to them and never had a problem, but I am apparently one of few who have had a major problem with them. I suggest if you have an "import" such as Honda, Toyota, Isuzu, etc., take it to someone else. Especially if your car has a computer.

  Matthew Norton
2 years ago
Came out in the pouring rain quicker than I expected, price was very reasonable will definitely call them next time i need a tow.

  Melanie Rowland
3 years ago
I got behind one of their trucks on Pearman Dairy Rd in Anderson and there was not 1 brake light on that tow truck. Which is super dangerous! Can u imagine the damage or possible death that could have occurred because of that?! And if they can t keep their own equipment up, how do you think they treat your car?! I will be reporting them to the Dept of Transportation because that is a clear violation!!!