Jiffy Lube
4.6 (603)
1025 Pine Log Rd, Aiken, SC 29803
(803) 642-3941
jiffylube.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Jiffy Lube on Pine Log Road in Aiken, SC, provides a range of services including oil changes. The facility offers wheelchair accessibility, debit card payments, and NFC mobile payments. Operating hours are convenient, with services available from early morning to evening on weekdays.
Services offered: Oil change.
Jiffy Lube Reviews Summary
Pros
- Excellent customer service with friendly and helpful staff
- Efficient and quick service, allowing customers to stay in their cars during oil changes
- Professionalism and competence in explaining services and addressing car concerns
- Clean and welcoming atmosphere with attentive and attentive personnel
Cons
- Inconsistency in additional services provided, such as cleaning oil spills
- Issues with payment methods not clearly communicated to customers
- Instances of unprofessional behavior, like not assisting a pregnant colleague
Suggestion
Ensure consistent quality in additional services provided, improve communication on payment methods, and promote a professional workplace environment.
Positive Words
Wonderful, professional, competent, friendly, accommodating, attentive, outstanding, courteous, impressive, dedicated, nice, quick, clean, pride, recommend.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jennifer Morris
4 days ago
Wonderful staff. Everyone was so friendly. I was so happy I could stay in my car during the oil change! I will definitely be back.
Jfoxtrain One
2 months ago
I took my older Jeep Cherokee in for a long overdue service. Everyone at Jiffy Lube on Pine Log was so polite, professional, and helpful. They explained everything my car needed and took care of it pronto. My Jeep felt awesome driving out of there. I'm hooked. I'll do all my servicing there from now on! Thank you!!
Crystal Davenport
4 weeks ago
Every time that both my husband and I have there service has been good. They explain everything before they do it and the charge of any additional work that might have to be perform (changing the different filters and windshield blades).
Laura Callahan
a month ago
Jiffy lube on Pine log Road is a very competent group of people. One gentleman was able to reset my engine signals after a complete oil change. Wonderful service!
Tracey Mitchell
a week ago
They were very helpful and listened to my concerns when I brought my car in. Nice clean sitting area. I will definitely go back.
Michael Barnwell
4 weeks ago
The staff and Wilson were extremely helpful and informative. Very clean and welcoming atmosphere. Would recommend anyone to come to the pine log store.
Wise Brown
2 months ago
Great service!!! It was fast and efficient. They explained the services they offered very well and easy to understand. Outstanding crew and I will be recommending EVERYONE to come to this shop!!!
Barbara Key
3 weeks ago
I love getting in and out fast. An oil change should not take hours to complete. Thanks guys and gals for your professionalism. Great JOB!
63fiberbuggy
4 months ago
Fast & friendly service; overall pleased, only recommendation for service technicians is to remove any oil spill/splatter while doing the oil change. In my case, it was not cleaned & subsequently dripped, leaving large oil stains on my concrete driveway. I was worried the filter or drain plug were not reinstalled correctly & had to crawl underneath to examine, then clean it myself.
Paula M Rieger
2 weeks ago
The personnel were very friendly and quick to service my car. Very attentive and professional. Great experience!
Susan English
a month ago
The service was good but at the end of the service I was told that I could not pay by check. There was no notice of this change of policy and this was a huge inconvenience to me as I then had to go to my bank to get cash.
Grace Willow
4 months ago
I had great service through and through. But unfortunately I had a very pregnant girl working on my car when there were plenty of men that could ve been helping. He was on his phone instead of helping out the pregnant lady. Very unprofessional of him.
WINDY DURDEN
3 weeks ago
Was so surprised by the excellent service was there less than 20 minutes. There staff was so friendly and accommodating.
The Najvars
3 weeks ago
Prompt, courteous, what more can you ask for? A tad pricey compared to Houston but they made up for that with the service.
Karen Gray
2 months ago
Just went to Jiffy Lube for an oil change. Everyone was so friendly and courteous. They aired up my tires and topped off the fluids and I was in and out in a JIFFY!!
Gregory Weis
3 months ago
Everything went perfectly. I was impressed by the additional services performed when I got my oil changed. Checking the tire pressure was especially helpful.
Dominic Lorimer
2 months ago
They did not put an oil change reminder sticker on the windshield.They left the panel under the car hanging down and I heard a funny noise on my way home. I had to buy bolts and washers to reattach the panel.
Jeffrey Harley
2 months ago
I just love this locationI've been going here for the past 5yrs or soThe staff is awesomeVery professional and productive
Annie Almy
6 months ago
The Jiffy Lube team worked really well together. They were nice and very fast. This is the best place I've had my oil changed in Aiken. Keep up the great work and Thank you for a great experience!
Rip Russell
5 months ago
After an oil filter was improperly installed during the oil change, the district manager took the time to come to my home, and personally clean the quarts of oil that had leaked onto my driveway. While no one wants this kind of scenario, I was extremely impressed by the dedication of the Jiffy Lube management team to rectify the situation quickly and to my complete satisfaction. They took a situation that could ve easily ended our relationship, and turned it into a positive. I ll continue to count on Jiffy Lube for my future automotive needs.Service: Oil change
Jeanine Stellmack
3 months ago
Everyone was very nice. Service was quick, did not try to upsale, held car doors open for passenger and driver when finished.
Elizabeth Croom
a week ago
Everyone was kind and respectful. I ve been going to Jiffy Lube for several years.
Lori Fowler
2 months ago
Was in and out in 20 minutes..told me issues(which I chose not to deal with at that time..my thing is a basic oil change costing $63..asked for nothing but oil change which is advertised at $29.99
Charity Milan-Robinson
4 months ago
I hope the oil was really changed. :). I didn't get a chance to sit down before it was done and I was on my way. LolGreat service
CeeCee Steele
3 months ago
Customer Service was outstanding but the price of the oil change itself was ridiculously high! I won't be back.
Laurie Reeder
8 months ago
Courteous emoloyees, friendly attitudes. Pride of work seen in crew I worked with. Clean windows and dust free waiting area. Quick service, no surprises at checkout. Will continue returning to this location for my oil change needs. Thank you.Service: Oil changeService: Oil change
Rusty Norris
6 months ago
This was the best operated business that I have seen in many years. Well staffed and very good at communicating with the customers as well as double checking with each other. It was a very nice experienceServices: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change
Milton Patterson
4 months ago
Whenever I stop to get my oil change, the crew always get me in and out in a timely manner. I would highly recommend for oil change.
Carol Ringley
a month ago
I have been using this Jiffy Lube for years , but I don't believe I'll be using it again, I had just cleaned my mats in the car , and they didn't put anything down to prevent getting them dirty with black marks , and they left black oily hand prints all over the car
Robert Bryant (Bob)
7 months ago
I am disappointed in your job. You did change the oil and filter. Well done. However, you used to vacuum, clean windshields and windows. You used to be more friendly. The service charge and the actual work is way different. That is so sad. I have done business with you guys for 20+ years. Suddenly you have crumbled before my eyes.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change