Priority Auto Towing & Repair Inc.

4.7 (104)

  5 Aster St, West Warwick, RI 02893
  (401) 615-9858
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jacob Zacharewicz
2 weeks ago
Another shop quoted me a crazy price for brakes and rotors replacements. I called in Priority and got a great and affordable quote and they also did a tremendous job on the replacement. They also have a complimentary pick up/ drop off service so I didn't have to wait in the shop, and everything got done within a couple of hours. Great service and staff and I highly recommend!

  Kayla Gwiazdowski
2 months ago
I highly recommend priority for any work your car may need. Alan and his team had my car completely fixed in less than 48 hours. And at a reasonable price. They go above and beyond for their customers. I will definitely be a repeat customer.

  Holly Barry
2 weeks ago
This automotive repair place is amazing!!! Just dropped my 2013 forester Alan and his mechanics had it diagnosed in just as little as an hour! They had it fixed by the end of the day!!! They even worked with me on price!!! They truly are a life saver DO NOT HESITATE TO BRING IT HERE!!!! THEY ARE THE BEST AROUND AND I WIould HIGHLY RECOMMEND THEM TO ANYONE!!!!!

  Zach Johnson
a month ago
I went to Priority Auto when my check engine light came on. I had gone to Autozone and did a free diagnostic reading, showing me that I likely needed a new sensor. I had never been to Priority Auto before, but I was turned off from my previous mechanic's prices. So, I gave Priority Auto a call.They were able to take my car the next day. Took a few hours and then they confirmed it was a worn out sensor, just as I had expected. I was able to get my car later that evening. However, upon getting my car, the check engine light came back on. I was befuddled after just paying $300 to fix this.At that point, I spoke with Allan, the Owner of Priority Auto. He told me it could have been a faulty after-market sensor they put in, and that his team had made a mistake to not put in a Volkswagen-specific sensor, which would have been much more expensive. He further told me that he would eat the cost of the new sensor, since his team had made the mistake.I was unhappy with the inconvenience to come back, but at least this would be fixed the next day. When I came back, Allan dealt with my car personally. To my surprise, he told me my car had no oil in it. Having no oil had caused one of my sensors to burn out, and it also killed the new sensor they had put in the day before.So, Allan went ahead and put fresh synthetic oil in my car, along with the Volkswagen-specific sensor, straight from a VW dealership. The higher priced sensor AND oil were both free of charge, courtesy of Allan and his team at Priority Auto. It was an extremely nice gesture, and it showed Allan truly cares about his customers. I will be doing future business at Priority Auto.Thank you Allan!

  Loyal
4 months ago
I was recommended by a friend to go to Priority Auto, qfter being denied an oil change by Valvoline (due to some kind of leaks). He did a diagnostic of my car he found that the leaks were actually super minor Allan is very professional, and definitely is good at what he does. He explained everything to me before he did it. His prices are very fair and I'm so grateful to have finally found a good honest mechanic. I would suggest him to anybody.

  Thomas Smith
5 months ago
Excellent service! Alan and the mechanics did a great job fixing my car! Honest and friendly! GO HERE FOR ANY ISSUES WITH YOUR VEHICLE, they will get anything done in no time!Service: Auto maintenanceService: Auto maintenance

  Dino Stittums
5 months ago
(Truck frame repair and paint sealer )dropped my truck off and they gave me a ride home, Above and beyond, great work, highly recommended honest and upfront They have my business. well Done Guys!

  Arundeep Mittra (Aaron)
7 months ago
Had brake jobs done on 2 of my vehicles (08 Highlander and 16 4runner). Price wise they are better than dealerships. The owner and his wife are friendly. Although, I feel they upsell you on something each time I've taken my trucks in. I left with a much bigger bill than expected.

  Alexus Ortiz
a month ago
Great placeeee!!!! I would 10000% recommend this to anyone in surrounding areas i came here for my brakes and they took very good care of my car.

  Kasey Smith
7 months ago
Amazing place!!! I took my car there today and they helped me out so much! The owner is the nicest guy ever and he is super easy to talk to! He fixed my Red Chevy Cruze and did so much work on it and it was not expensive at all! Highly recommend!!-JohnService: Electrical repair

  Tunji Yerima
8 months ago
The owner of the shop (Allan) was very professional and patient with me, he took his time to actually explain the process & procedure of an insurance company's supplement. The insurance company (progressive) low balled us twice but he still did the repair work with no hesitation. This gentleman works for YOU in every term and/or definition of the word. Trust me, this gentleman is that "trustworthy" mechanic that every vehicle owner should have!!!This guy is a man of his word, he is honest and his work is flawless. I am very satisfied and I will be happy to send others to his shop any day.Services: Painting, Body & Trim

  Leslie Nelligan
7 months ago
Priority Auto is a top notch company. I needed some body work, oil change and tire rotation. I expected just the ordinary. When my car was ready for pickup I was amazed at the customer service from Allan and Jackie. The body work looked like a brand new car and it was done like I was one of their family members. For anyone looking for a new, honest mechanic Priority Auto will make you happy with their work.Services: Auto body & trim repair, Tires, Painting, Body & Trim, Wheel alignment, Oil change

  Troy Urquhart
7 months ago
Amazing place. I would truly recommend them to anyone, very transparent and extremely fair with their prices. Allan took me right in and my car was ready same day. Thank you Priority!!Services: Steering & suspension repair, General repairs & maintenance, Vehicle InspectionServices: Steering & suspension repair, General repairs & maintenance, Vehicle Inspection

  Cassandra Brooks
11 months ago
I was truly impressed with the service I received . From the first initial phone call to the final review of my bill. Everyone was helpful, courteous but most importantly for ma as a female, honest and reliable. I found myself a new mechanic who will go above and beyond for the customer while offering a reasonable price. I would highly recommend to my friends and family.Services: Transmission, Exhaust, Electrical, Body & Trim, Auto A/C replacement, Brakes

  Raquel Martinez
a year ago
My experience here was awesome. I needed brakes done and after looking around they were one of the cheapest. While working on my car they found some issues with my brakes. They took the extra time to fix them and didn t charge me! I am so thankful for them! What also made them even more better is that they offer a ride if needed. You can tell they value their customers, I ll be returning for my oil change soon. Thank you again guys!Service: Brakes

  Melissa Correia
11 months ago
Alan was so nice and very through. I need an oil change and I am sick of being ripped off from the big corporations. I found his prices very reasonable and he took my car last minute. Highly recommend..support small business.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  thabata rios
a year ago
I been driving by this place for while and decide to take a chance. I met Allen the owner and I can t said enough of how of nice of a gentleman he is. He was very informative with what parts I need it and the price of labor witch I found very reasonable for the amount of work that had to be done on my truck. Thank u Allen. U are my future mechanic I would highly recommend him to anyone of my friends.Service: Brakes

  MBTAR
a month ago
The guys at Priority Auto are the best. Reliable, competent and fair, couldn't ask for anything more.

  Charlotte Bright
3 months ago
The owner is a good person, he try to help everyone out the best he can, plus when deal with insurance companies.. Thank you for your help..

  Marilyn leighton
7 months ago
Dealing with a car accident is a stressful headache in itself , BUT having this place staff s professionalism, amazing communication on everything going on with the repair , and them working with the insurance company made the entire ordeal so much less painfulIf you need work done after an accident THIS is the place you need to come to !I promise you that you will be satisfied!It s a diamond in the rough

  Avrie Burns
a year ago
Allen was so helpful! He went above and beyond to help me in every way that he could. He took his time and was patient with me and even when I had a million questions he had answers for them all. I felt taken care of and important. As a female going to the mechanic can be a bit intimidating and stressful Allen made sure it wasn t. I could really tell that he cared about not only the car functioning but also my safety, which spoke volumes. Anyone who needs work done on their car should go and see Priority Auto! , you won t regret it !!!!

  Shawn Freelove
11 months ago
This is a great place to bring your car. The owner is a good honest mechanic.His dedication to customer service is second too none in my opinion. In the rare case he gets something wrong he will make it right !Services: Steering & suspension repair, Auto engine diagnostic, Auto engine tuningServices: Steering & suspension repair, Auto engine diagnostic, Auto engine tuning

  austin sandrelli
7 months ago
Great service brought my truck there for a warranty job, they made the process easy and smooth handled everything. Would highly recommend!Service: Steering & suspension repairService: Steering & suspension repair

  Timothy Craven
a year ago
I called and they were so friendly and happy and able to take my car that day. I had them check it all over and I got $1000 worth of work that they did that day. Now my car sounds and feels fantastic, all in 1 day! Thank you so much. I will be bringing my car back in the future. Highly recommended.

  True Garage Door RI
a year ago
Dropped off my service vehicle for front end work and they fixed the issues with amazing results. The owner Alan showed me the parts that were worn. I m very happy with the work that was done. Thank you Priority!Service: Steering & suspension replacementService: Steering & suspension replacement

  Kristie Ward
a year ago
I took a chance with a new mechanic and I was not disappointed. Allen is very friendly and explains everything well. I will most definitely be bringing my car back to him for more service. Quality work and fair pricing!Service: BrakesService: Brakes

  Tim Craven
a year ago
I needed brake work done. I was able to get in the same day I called I got brakes and some other rear work done and they only kept my car for 4 hours. They where very friendly and offered me a ride home, Thank you so much! Highly recommendedService: BrakesService: Brakes

  Barbara C
6 months ago
Unfortunately I must update my review. I was charged for work that was not done. The main problem was never fixed after having my vehicle for 2 weeks. I paid service and ended up at flood ford where the problem was fixed in 2 hours. Allen your a nice guy but your ethics are not good

  Justin Ducharme
3 months ago
Great service, fast and good quality..Would recommend I'll be back there for sure

  Marissa Anzaldi
3 years ago
I ve been here twice and both times I ve received exceptional service. I was greeted with a warm welcome, once they figured out what the issue with my vehicle was they explain to me what was wrong and what needed to be done to fix the issues. They got my vehicle in and fix in a timely manner. I feel that based on my research that I was charged a fair price for the work that was done. I m always nervous when taking my vehicle to get it looked at because it s hard to find a good trust worthy mechanic that won t cost an arm and a leg. I ve had many bad experiences however we won t go into them but let s just say after theses two visits I ll definitely be returning to them with all of my mechanical needs. Thank you Priority Auto and Tow I feel safe driving my again.Services: General repairs & maintenance, Auto engine diagnostic

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 9 AM-2 PM
Sunday Closed

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