Infiniti of Warwick

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sean McMaugh
4 days ago
David Gomez is an amazing salesman. Not pushy at all, very personable and caring. I will highly recommend him to others. Best experience I ve ever had with buying a new car.

  Mary Winstanley
2 months ago
Infiniti of Warwick has people who care. Ron Antonucci is knowledge and gets the job done. He has been my point of contact for service. Happy to have him. The mechanics are great. I ve never had any issue with any maintenance or repairs. All completed correctly and on time. I highly recommend this dealership.

  Karalyn Hubbard
6 months ago
This was THE BEST vehicle shopping experience my husband and I have had! William Wise; exceptional service! I cannot say enough great things about him! Very kind, professional and makes you feel at ease. He found 2 vehicles for us right away and after choosing one he made sure what needed to be done was done and a couple of extras that I asked about as well. He made sure to keep in touch with us by phone and email. We came earlier than expected to pick it up and found it polished with a big red bow and congratulations sign!! Makes a person feel very special for sure. He went over all the features with us(and there are a lot) and especially focused on the safety features which I liked. If/when we need to buy again we are definitely coming back to William. INFINITI of Warwick is lucky to have him! I highly recommend him to anyone vehicle shopping. Thank you William for your outstanding service! We love our INFINITI QX60.Karalyn and Bill.

  Lisa Lennon
a month ago
Got a flat tire on my way home from vacation. Was able to drive on the run flat to the dealership.. Once I arrived the work was done right away! Sergio even noticed I would need an inspection sticker within a couple of weeks and my inspection was done!

  Jameel Nichols (Meely)
a month ago
I was greeted at my car door by the service writer Sergio. He complimented the good condition my car looked and escorted me to his office to discuss the some of my concerns with the vehicle. He listened very attentively and offered me a beverage while I waited. Chris the service manager came out as well to make sure everything was going smoothly and to offer further explanation regarding some of the concerns I was having. They made sure I had full clarity. Shortly after my car was cleaned, serviced and drove perfect. The Service team did an amazing job and I I couldn t imagine going anywhere else.

  Sam Ismail
5 months ago
Very professional and knowledgeable staff, the easiest transaction you could ever have, this my second car from Infiniti of Warwick & I ll keep coming back. Sam the general manager is quite the gentleman and easy to deal with, my salesman Bill Wise is extremely helpful and expert on the product.

  N P
a month ago
Smooth and stress free car buying experience with Steven Romjue of Infiniti of Warwick. Test drove the QX60 on a Friday and sealed the deal just in time for our road trip the following week! Would highly recommend Steve.

  Wendy Demello
3 weeks ago
people are wonderful my sales person steve from Warwick infinity was the best. he explained every detail about car i purchased. my car was also delivered by steve my sales personal because i didn t have a car. they cleaned and detailed car as well as fill the tank up . i just loveeeee my car thank you infinity warwick and to steve thank you for everything your the best

  Laura Sommerville
3 months ago
I bought my infinti through Steve and he was absolutely amazing. The service department is who I have the issue with. I purchased the tire and rim protection and at my first oil change and my husband asked for them to change the sticker on the rim because it was peeling and looked awful, they said no problem. So they must have been busy because they didn't change it, no big deal. So went back for my second oil change and a different guy told my husband it is not covered and then on top of that proceed to tell me I need back brakes. Right, I don't even get an oil change every year because I don't even drive my car and I need brakes?! I will never purchase another vehicle through them.

  Taylor Krusz
4 months ago
I had one of the best car buying experiences this week at Infiniti of Warwick with Steve Romjue. As an avid car buyer (every 18 months), he made the process quick, no stress, and easy. He went out of his was to find someone to close the deal on a day where the F&I manager was off. Thank you Steve! Look forward to working together again!

  M. Smith
3 weeks ago
Great place, always great to deal with. Get me in right away and always Fixed right the first time

  Fishing With Jimmy
a month ago
Had the front Grille replaced on my Q50s came out great. Thanks to Mike the Master Technician for the great job and Paul in service for the professional service he always provides.

  Bruce Whitehead
3 months ago
Service was great. Even washed my car even tho sign posted that they were short on help and would not be doing car wash. Disappointed to find out that the 3 years of free oil changes is only 22500 miles which will be no more than 2 yrs.

  Harrison Hicks
6 months ago
Bill is a fantastic salesman, i took an hour and a half drive out there to test drive a car, after the test drive i wasn't a fan of the car but i didn't want to give up looking. Bill went above and beyond to find me another car to look at, i loved it and ended up buying it. I highly recommend this dealership, they aren't one of those dealerships that don't care about you and just want to make a sale, they help you every step of the way and want you to find a car you love.

  Yale Studivant
a month ago
Paul M is very courteous and professional and a great fit for Infinity of Warwick. James the Auto Tech , provided both a clear and understanding service update via video.

  Donna Sousa
3 months ago
I love the communication that I get with Ron the service manager at Infinity of Warwick! Staff is very friendly I always get my car back better than when I dropped it off meeting it's cleaned, I'm informed of what's going on just great customer service all around

  Marie Costa
a year ago
It was a great experience at Infiniti of Warwick. David was our sales person and he was professional, knowledgeable and treated us like family. The service department was exceptional too. I would recommend Infiniti of Warwick when you need a vehicle.

  Mike Wakefield
7 months ago
The Service Department at Infinity of Warwick is awesome. I dropped my car off to have the rims looked at. I thought the paint was coming off at the carwash and that seemed weird to me. When I was dropping the car off, Sergio asked if anything else was giving me problems. I let him know I had seen a puff of smoke come out the exhaust periodically, under acceleration. He told me they would take a look and get back to me. Later that day, Sergio call to let me know they were giving the car a full inspection in the morning. The next day he called again to let me know they were replacing the rims and installing (2) new turbos (under warranty/no charge). I have had the car back for a week now and it runs like brand new. I can't say enough good things about Sergio and the service department. Thank you again, you guys went above and beyond!!! 5 Stars!!!

  Sweetness
6 months ago
Ron and Kyle were Awesome!! Ron was friendly, professional and most importantly great customer service!! I got in my car and my check engine light was gone thank you Kyler!! Definitely going back if I need any more service!

  Jubith Anand
a year ago
David Gomez at Infiniti Warwick proved to me that there are car salesman who are transparent, caring, respectful and helpful in the car industry.Long story: I was in the market for a QX60 for a long time. Each salesman I met at other dealerships had a take it or leave it attitude because the QX60 model is in very high demand. I was almost ready to go with a Palisade or a Pathfinder for this reason until I called Infiniti of Warwick and met David Gomez.David really helped me gain the confidence in the product and helped me through finding the vehicle and patiently helping me throughout the process. He is not a pushy salesman at all. He always responds with details to all the questions I have had and has been very resourceful throughout the purchase. He knows his vehicle very very well so the demo of the car was very interesting and insightful.There are no games the Infiniti of Warwick plays with you; the price is transparent and there are no last minute mandatory add-on they push on you. This really stood out for me and I appreciate Infiniti of Warwick and David for being that way.A big shout out to David Gomez for restoring my faith in Infiniti and making this process a breeze. Thank you so much.From,Reshma & Jubith

  Hiroshi Takatomi
2 months ago
Adviser Ron is always nice to me.I will continue to use your service.Thank you very much.

  Robert Bucklad
a month ago
Excellent service and overall customer experience ! The service reps and technicians are always top notch! I was sent a video of the maintenance performed! Bravo!

  Marino Solitro
2 months ago
Great service! Made the whole process seamless and easy! Bill was very helpful and amazing to work with! Thank you so much!

  Lisa Hay
8 months ago
David Gomez was excellent. He was very helpful and attentive with meeting our budget.

  Rene Barbeau
9 months ago
The purchasing experience was excellent. David was extremely knowledgeable and pleasant to work with. Sam was fair in the negotiations and Brenda in finance did not push after market and the purchase was very pleasant. I cannot say enough about David Gomez and his explanation of the vehicle operation and the specific details

  Erin Killoran
a month ago
Been going to Infinit of Warwick for 8 years. Always a pleasure working with everyone there from sales to finance to service.

  joseph Polouski
5 months ago
Joseph Polouski has a 2019 Infiniti QX50 Essentials,Awd, and at 65000 miles Joseph has had the Led Eyebrow lights went, the power strut s for hatchback went, the front Door illumination scuffplaes went, then at 72000 miles the 2.0 supercharged hybrid Engine went due to a rod,e Bearing Failure. Awesome, Very Honest, Supportive, Hardworking Outstanding Service Advisors Paul Mc Atee, Sergio Vaz, Awesome Service Manager Christopher Musone is, Are Awesome, Outstanding, is Very Supportive, Very Knowledgeable, Very helpful Throughout the Repairs, troubleshooting, Highly recommended These Awesome, Awesome People. Highly recommend Infiniti of Warwick.

  Katie
6 months ago
infiniti of warwick was the best car buying experience i've had! thomas hart was a wonderful sales associate, couldn't recommend him enough! thank you to brenda in finance as well! five stars all around :)

  lisa freeman
11 months ago
The sales associate Steve Romjue was excellent and very professional. I wish my family met him sooner we would have definitely bought all of our cars from him. He truly took the time to explain all of the features of the car with us. He also assured us if we have any questions, issues or concerns he would be able to assist with anything we need. I would Definitely recommend Steve to all of my family and friends.

  Stephanie Kelliher
a year ago
I ve bought a few vehicles and this was by far the best experience. Everyone was extremely professional and eager to work with us on this purchase. Can t say enough good things about Steven Romjue, our salesperson. He was amazing and so knowledgeable. He truly made this buying experience go smoothly.