A & W Tire & Service

4.5 (46)

  375 Farnum Pike, Smithfield, RI 02917
  (401) 231-4830
  awautoservice.com
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Monica Ward
a week ago
I am new to Rhode Island and work at the local university. I needed a flat tire repaired before I got back on the road to Providence and googled this place. The mechanic was very welcoming, helpful, and honest. Thank you so much!

  Barbara Horton
11 months ago
First time here. I needed an inspection done and read the reviews. I was very impressed with the professionalism, quick and efficient service I received. My appointment was at 9am and my car was taken at 9am and done 20 minutes later. The mechanics were very prompt, courteous and informative. I will definitely bring my car back for any repairs. I highly recommend AW Automotive!Service: General repairs & maintenance

  sean crowley
8 months ago
We are new customers to but we have a small fleet of commercial 14 vehicles and John has been prompt to assist us, given us fair pricing and has treated us exceptionally well. I would highly recommend A&W Tire & Service.

  Bethany Levin
3 years ago
Quality service!Great professional and friendly shop. Very passionate about supreme customer service/satisfaction.. If you are in need of automotive care, please consider A And W Auto Repair. There to serve your every auto need. Made a an appointment for a Monday that I missed called back on Friday morning they came and picked up my jeep did the oil change, new brakes, state inspection and returned it to me same day in the afternoon! . Thanks for the superb service. If you have never stopped in, please consider giving them a try and see for yourself the quality of service offered and trustworthy staff.Services: General repairs & maintenance, Brakes, Oil change

  Cristina Lima
2 years ago
A & W Tire Services has been my comfort in knowing that whenever I needed assistance or had a question they were right there! John is so easy to talk to and he really cares about his customers and is upfront and honest about your vehicle needs. If it doesn t need to be fixed or nothing is wrong you better believe that John will be the first one to tell you . My friend recommended me to A & W Tire Services and I am passing it on and recommending A & W to all my friends and family. Great place with honest and kind mechanics !Sincerely ,Cristina LimaServices: Tires, General repairs & maintenance, Oil change

  Steven S
a year ago
Always a great experience at A&W. Once again, John was able to get my vehicle in quickly and he fixed it quickly and at a fair price. I recommend A&W to all of my friends.

  J Davin
3 years ago
Quality repair work at fair prices and excellent customer serviceTime after time, John and A&W Auto staff consistently provide the best car repair service around. I was referred to A&W several years ago and immediately experienced what all my co-workers and friends were talking about. I have brought all of our vehicles here ever since.If you need repair work, there is no place in the MA/RI region that provides this kind of customer satisfaction. I usually have my car picked up at my office in Smithfield, but due to the quarantine, I was working from home. No problem. John drove the 30 minutes to get my car, provided updates via text and phone (when discussion was needed on parts, etc.) did the work for a very fair price, and dropped it back in my driveway.You cannot go wrong doing business with A&W. There just aren't many instances in life anymore where you get above and beyond what you pay for. I no longer stress about car repair logistics (are we going to get gouged? how many days will we have to wait? will we be left guessing on what is happening? how do we arrange rides to drop off or pick up? etc.).

  Steven C
4 years ago
Great experience. I was able to schedule brake service the next day. I told John I needed front brakes and a rotation. John saw my front brakes were fine, but I needed rear brakes and rotors. The Jeep was done in a few hours for less than he quoted. Very nice people, very honest and reasonable prices. I think I just found my new auto service business.

  Sharron Rothberg
5 years ago
John, the owner of A & W Auto Repair is exceptionally honest, highly skilled professional and gives competitively priced reliable service. I have been a long time customer that is ALWAYS satisfied with his work and most importantly know that he will NEVER perform a service that does not need to be done. He is trustworthy, conscientious, and courteous. As busy as his shop can get he manages, most times, to accommodate me to work on my car at my convenience. I would never go anywhere else because I know I will not be ripped off and he will repair my car expertly.

  D D
8 months ago
Honest, quick, dependable. Always a good experience. You'd be hard pressed to find a better place to bring your vehicle. I always recommend them.Service: General repairs & maintenanceService: General repairs & maintenance

  Vonemany Vongnak
a year ago
I am so grateful a friend of mine referred me to John and his team. I have never trusted a body shop as much as I do with him. Never pushy, honest about what is needed. He and his staff are so kind, hard working and honest.Services: Tires, General repairs & maintenance, Oil changeServices: Tires, General repairs & maintenance, Oil change

  Don
2 months ago
Best garage around. Does great work and awesome staff!!!!

  Stephen Grande
3 years ago
I called about timing chains they replaced less than a year ago and we are having issues again with timing chains. When I called to explain John the owner told me he is busy and to bring it the following week. Well the following week comes and I call again and he gives me the same answer. I told him that s what he said last week. He said he didn t even want to look at my car and hung up on me. Very unprofessional and poor business owner. I wouldn t recommend them to anyone!

  Shawn Sprague
5 years ago
Great place. Kind and courteous! John gave me a price quote which was a but higher than expected. Then when the work was done price was much lower. I would rather have a higher quote and a lower bill. So many shops quote low then the bill is much higher. Will be bringing in my other vehicle when they need work.Thanks John and the mechanics.

  C Martin
3 years ago
Just found my new shop! Fast, friendly, professional and convenient service. Price was better than national chain tire shop. They also picked up my vehicle and dropped off as a complimentary service. Even took a look at the brakes per my request. Glad I found this shop!Services: Tires, Wheel alignmentServices: Tires, Wheel alignment

  john puleo
3 years ago
First time there and john the owner was very helpful.John said he was going to call me back with a price and he did I did not have to call him back which always happens at other service garages that I had work done Before . I had a complete brake job done very happy with the work .The staff was very helpful I will be a regular customer there May God Bless them all and keep them safe

  Jim Patras
5 years ago
Took car there to get brake work done , got a high estimate. Told owner thought price was high, and he said he could do it a little cheaper if no issues and job went smooth . Things must have gone smoothe for him , cause he did half of what he promised to do . Now I will take car some where else to finish the job he started . Live and learn !!!!! My first and last time there . Beware they are not honest . And don't have best prices either. When guy told me car was ready , he said the keys were in it . So I figured I would help daughter and pick her car up . I got in 2004 Honda civic lx Black 4 door. Just like hers, but was wrong car . Don t know her plate she don t live with me . Heads up ! If anyone needs a car just drop by ! He leaves keys in them

  Pat Johnson
a year ago
John is honest and has your best intentions in mind. Him and his crew do good work and prices fairly as well.Services: Tires, Steering & suspension repair, Wheel alignmentServices: Tires, Steering & suspension repair, Wheel alignment

  Becky Phillips
2 years ago
Charged my mother 1,200 for Struts and had to replace them within a year Not the 1st time I had I had to get things replaced that they did. I stopped going here.

  Jimmy Seaver
7 months ago
Very fair, and honest repair shop. Highly recommended.

  Debbie Daniels
4 years ago
They are very nice and professional. One of the cleanest garages I've ever seen.

  daja7100
5 years ago
John is great . He communicated with me, no surprises . Quick and professional at a reasonable price

  Angel Colon Rivera
5 years ago
Woke up with a low tire. I decided to stop by to see if they had time to maybe check it and give me an appointment to fix it. Right away the came out checked it and fixed it on the spot. That s service. Thank you guys!

  Ted Ferneza
6 years ago
Amazingly fast and fair priced services. John and co. are the best. Highly recommended

  william mckenzie
a year ago
Very thorough, professional, and reasonably pricedServices: Steering & suspension repair, General repairs & maintenance, Tire rotations, Vehicle InspectionServices: Steering & suspension repair, General repairs & maintenance, Tire rotations, Vehicle Inspection

  Lonnie Watson
2 years ago
Been going here for years... never felt more comfortable, which is a very good feeling...Services: Exhaust, Tires, Steering & suspension repair, Auto engine diagnostic, Auto engine tuning, Engine repair, Oil changeServices: Exhaust, Tires, Steering & suspension repair, Auto engine diagnostic, Auto engine tuning, Engine repair, Oil change

  Stan P
3 years ago
Fast & friendly , everything you want from a local repair shop

  Erin M
3 years ago
Very kind staff, efficient work, and fairly priced

  George Brousseau
3 years ago
We use it a lot tires need repair constantly

  Renee Guertin
a year ago
Dependable and reliable service always!

  Opening Hours

Monday 7:30 AM-4 PM
Tuesday 7:30 AM-4 PM
Wednesday 7:30 AM-4 PM
Thursday 7:30 AM-4 PM
Friday 7:30 AM-4 PM
Saturday 8 AM-12 PM
Sunday Closed

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