North Providence Tire & Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anthony Hamel
3 months ago
I had winter tires installed on my Tesla Model Y. Customer service was world class. The tires arrived in a day and were installed at my convenience. I dropped the car off and it was completed in no time. Great quality tires and outstanding service. Highly recommend.

  Crissie Maher
5 months ago
As usual, NP Tire and Auto doesn't disappoint. Had a nail in my tire and needed it fixed. They fit me in on a very busy day and then because I bought my tires there last year, didn't charge me for the repair. I fully expected to pay. Always extremely professional and accommodating, and you can tell they truly care about their customers, just by how they talk to people while you wait. I'd give 10 stars if I could! Highly recommend!Services: Transmission, Exhaust, Tires

  V Lavallee
6 months ago
In my 50 years as a car owner, I've dealt with auto servicing places and people of all types and levels of quality. I am thrilled to realize that luckily, I recently found the BEST.North Providence Tire and Auto Center is the real deal -- the kind of business enterprise that made America great.The three brothers who have dedicated decades of hard work and singular vision to build this service resource center for the local community seem to be true professionals. I have found that they are honest, fair, reasonable, reliable, polite, personable, experienced, organized, efficient, and quick. They have developed a team of skilled workers who seem to share these principles. Their combined qualities and expertise allow them to confidently "get things right the very first time" for their valued customers. Last year, when I found myself involved in a very complicated and contentious car repair conflict with another garage a couple hours drive away, the N. Prov. Tire team stepped in to calmly, quickly, and correctly diagnose major engine problems, and to put us back on the road to repair and resolution.In short time, I've come to feel that I can trust this team of true professionals. When I need service or tires for my car in the years ahead, I don't plan to go anywhere else other than North Providence Tire and Auto Center -- *The BEST!*Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil change

  Colleen Mackill
2 months ago
Only place I will take my car! Excellent customer service and excellent work! Highly recommend

  Maria D (MD47)
a year ago
Others should try this!!I decided to try 2 old approaches: the phone/honesty..Called a bunch of places as a female virgin tire customer. Don t know who I spoke to (2x) they were so nice, patient and felt bad about my situation. I know gave me an unbelievably low price . That is good old fashioned RI customer serviceFor years I was loyal to the best discounted parts & service from a staple RI chain where to be honest; the customer service is like talking to a rude, high 16yo with the munchies or a bitter dude bothered by questions.

  Gary Nahabedian
4 months ago
Great service. The Laritto family will get the job done right

  rebecca garganese
11 months ago
Haven t had a good experience with them. They over charge for things my car didn t need and then fixed my ac but it didn t work. Had to take it to another place and pay again. Turns out it was a wiring issue so they clearly never looked at it. Seems like not the best place to go especially if you re a female.

  Joshua Tiberio
a year ago
Although a little on ther higher side of pricing for oil change compared to you local dealer. This is a good and convenient place place to get an oil change as they have dedicated hours for this service. You can have trouble getting into a dealer these days and see extended wait times. Give NP T&A a try for convenience sake.

  Brett Laflamme
11 months ago
Just called over here get my car looked at get told that a person wasn t supposed to make the appointment for the day which I appreciate that they were going to do me a solid and still continue to service I just wanted to know if they had a dropbox and I explain to the gentleman that had an envelope from my work and I just wanted to fill it out so it make their job easier but instead they want to give me attitude you know what I m just gonna take my business elsewhere you should be more customer service friendly #stepitup it s 2023 show respect Service: Oil change

  Matt Klein
2 years ago
5 Stars!! Today was my first time going to NP Tire & Auto and they were great! I brought my car in for a tire mounting and balance and it was done in less than an hour when that would've taken other shops hours to even get started on it. Prices are great and customer service is great. I did not catch the man at the front desk's name but he was very friendly and contacted me right away when it was done. They mounted my low profile run flat tire on my wheel with no issues or scuffs at all when I have been turned away from other shops in the past because they didn't even want to risk damaging my wheels. I will definitely be back in the future. Thanks again North Providence Tire & Auto!!Service: Tires

  Chris Mitchell
a year ago
Brought car in with an unknown engine issue....charged $400 and it was supposedly "all set"....car still ran the same exact way, like complete trash, engine was missing on multiple cylinders. Owner even claimed to have test drove it. These guys don't like to be questioned and are completely fine with their current old customer base. I had to make all contacts with these guys....let my car sit there for almost a week without even contacting me. Then claimed they had and that they spoke to me. They didnt. The techs are not good and the owners are just as clueless. Just another place winding down because of old owners who can't keep up with new tech. Go or don't...I won't ever bring anything back in that place.......update....it was a $150 part (coil pack) that was the issue, these guys wanted me to drop $2800 on an engine swap. You've been warned.

  Amanda Van Eps
a year ago
Had 4 new tires bought and put on yesterday - friendly, organized, reliable. I called first thing in the morning and they told me to come on in. Great experience and highly recommend! Won t go anywhere else now.Service: Auto tire replacementService: Auto tire replacement

  Wartelman Vega
a month ago
Most down to ear people I know around here.

  Michelle Moore
2 years ago
Absolutely the best! I've taken my car all over New England, and absolutely felt like I was more experienced than any of the mechanics they had to offer, but these guys really seem to understand a girl who loves her car and knows all about it! The last person I let put a tire on my Challenger rt, dumped all of the hydraulic fluid out of the shock, and then tried to tell me it was brake fluid and that I needed new brakes... Try to make me feel stupid when I was the one that had to point out it was hydraulic fluid not brake fluid.. I told the guys at North Providence I was super worried about handing my keys over, and they absolutely handled everything amazingly and I've never felt so comfortable handing the keys over before! Now the winter ride needs new tires, so I'm definitely heading back!Service: Tires

  Kevin Dearing
2 years ago
Hardly leave reviews but using my wife s account since I don t have one. I blew a rear tire yesterday morning on 146 and called these guys while the tow truck was hooking my truck up. They said absolutely no problem have the truck dropped off and we ll get you tires hopefully by the end of the day. Really appreciate yesterday s service and so far so good! - Kevin Dearing 2012 Ram 1500

  Daniel Garganese
a year ago
My sister went here last week to get her oil changed and her AC charged, which would have been under $150. The mechanic told her that she needed new brake pads, despite her saying that she didn't feel like she needed them. So she agreed to get new pads, then went to pick her car up. The bill came out to be more than $800 as he changed the rotors as well, without ever asking her. This place is a scam and took advantage of my sister because she is a female and it's absolutely pathetic. I would never give this place a dime of my money, because they are crooks.

  Nicholas De Gennaro
4 years ago
I originally rated this place 5 stars based on their quick service, timely responses and updates from my first time dealing with them. Unfortunately this second time, they have chosen to ignore customer concerns which resulted in me not having my vehicle for 2 and a half weeks with the necessary repair not being completed. I would not recommend this location, and highly suggest Melvin's or another tire service if possible, or a local, independent mechanic with a proven record of quality customer service. Will not be back and can not recommend.

  Hali Sowle
a year ago
These guys are the best. They always work so hard and make time for my car when it needs help The people are friendly and know their stuff! Best place around!

  Brooke Ardito
6 years ago
I have been servicing my vehicles at North Providence Tire and Auto for the past 20 years and the business has never failed me. They are up front and honest about work needed and the cost to repair before ever performing the service. There is a reason why they have been a very successful business for so many years. I trust their work and highly recommend to others.

  Joseph Milanovich
2 years ago
the brother in law made me a appointment for friday, so i came in, when i got there there was no appointment, on top of that they gave me one price for tires but when i came back it was almost $100 more for each tire when i got there, so he told me i don t know what to do for you i can put your tires back and just charge you for the oil change so when i told him to do so he wanted to charge me, went back and forth with the main owner not very cooperative he knocked off $50 bucks but at this point i just wasn t happy the way he treated me very disrespectful and unprofessional from him and his brother-in-law, don t use this place unless you get everything on paper first. not to mention it took almost 2 weeks to get two tires changed and to get a oil change and i still a bad tire in the back i had to go somewhere else to fix itServices: Tires, Oil change

  Carol Clark
2 years ago
I'm not a very social person and barely have free time, I had a great experience with north Providence tire n service center, everything went smoothly, my vehicle needed alot and they did it all in one day, I have so many doctor appointments for family that can't be rescheduled. This place is a blessing. Thank you all for the Awesome service !!!

  Edward Clough
8 months ago
Absolutely one of the best tire and auto service companies around, friendly, and knowledgeable staff will get you what you need and get you on the road again.

  S S
10 months ago
Good, honest people. Very happy with my service with them and their work.

  Rory Schuler
3 years ago
Worst customer service ever. Employees DO NOT WEAR MASKS. Brought a tire in with a nail in it. They removed the nail and said everything is fine. They asked no questions. Rudhed me through the drop off. Told them over the phone that the tire was low on air in the morning. I Filled it with air to drive to the shop. They had the car for 7 hours!!! They did nothing to check the tire's safety. When I called them on it politely they screamed at me in their lobby. Complete amateurs. No one should visit this place.

  warren furtado
2 years ago
Always good service. 1 of the mechanics. Found the noise for 3yrs I had the. He found a wrench. That was in between the belts. And it was not from them. Here. It was from the dealer I brought it from. That was when noise came from. But they couldn't find it. Thanks guys for hiring great help

  Stephanie Bailey
4 years ago
Great place! Went in for windshield wipers and the guy got them, put them on my car and drive my car to the front door without me even asking! The nicest workers and everyone that came in referred to the workers by name so seems like a reliable and trustworthy company!

  Dan Rao
3 years ago
Called in and scheduled my 2010 SUV w 100k mi for an inspection. Needed a new exhaust and window wasn't working. Dropped it off, walked home, they call and tell me that I needed to take off bike rack if I wanted an inspection. Walked back, did that, then got a call next day confirming the exhaust, window, and inspection work. I arrived and the invoice stated;Inspection-$55, Exhaust-$275, Drivers window motor?-$210, $95 labor=$670 total.That same night I noticed my key fob lock not working. Tried to lock it from inside controller, not working. Called them and he said call back in 2 weeks and let me know if there's still a problem." I waited 2 weeks and was then told he's on vacation. So went back after, then told, "We didn't touch anything electrical, the window controller was an easy plug to the door and couldn't have caused the lock problem."(Remember I was charged $210 for window motor but now he's contradicting himself saying it was just an easy controller plugin. A $30 part anyone can snap on.)I asked "so key fob and locks worked before you had it and now it doesn't? They said "You have an older car, anything could have happened but you need a new TIPM module @ $400+" Are you kidding me?!I just wanted an inspection. Now, locks don't work, can't use rear trunk hatch due to key fob not working, and have to come up with over $400 to fix it? What a nightmare. This place is thieving from people with the stroke of a pen and leaving you to pay for there mistakes. Crooks with NO ACCOUNTABILITY! This place will take advantage of you. Consider yourself warned.

  Doreen Dalessio
2 years ago
I turned down and oil change and tire rotation of the Chevy dealership, despite money off to go with North Providence Tire. They know how to treat returning customers and I have complete confidence of their work and fairness in pricing. Everyone should.

  Melody Barthelemy
4 years ago
I ve been going to NP Tire & Auto for 15 years and I am fortunate to never have had an issue with them. I certainly don t know a thing about cars, but they take the time to explain to me what s going on, and allow me to make an informed decision before moving forward. I m always happy with their work!

  Holly Travis
5 years ago
The guys at this shop are quick, efficient, and super friendly every time! They communicate prices, never try to force a repair that isn't needed, and always have the vehicle ready when they say they will!! Waiting area is comfy and accomidating!! Best shop in the area!!